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Posted on Jul 17, 2026
Anonymous UserFor a five-star hotel with a high room rate, I expect a much more premium and refined guest experience. At this price point, standard amenities should ideally include a complimentary mini-bar and an electronic bidet seat (with heated seating and side controls) rather than a basic bidet. Furthermore, there is a serious lack of bathroom privacy due to the wooden Venetian blinds used. Because of the design, they leave visible gaps that compromise privacy entirely. Ironically, the hotel's gym facility uses fully private, solid blackout blinds, which begs the question of why the actual guest rooms do not offer the same level of seclusion. Upgrading these features would significantly bring the property in line with modern luxury hospitality standards.
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Price per night from£ 84
Posted on Aug 17, 2026|Horizon Club King Room
Guest UserGot a Horizon Club room for less than the deluxe type. Since it was a long weekend, it was super crowded during check-in, but someone helped manage the queue, so it didn't take too long. Horizon Club guests can check in at the lounge on the 23rd floor, which also includes complimentary afternoon tea. Free soft drinks, coffee, tea, cookies, cakes, and nuts are available.
The room was spacious and clean. The swimming pool was large, and there's a water playground for kids. Breakfast at Satoo was excellent with many choices. However, because it was so crowded, we were seated at the Jia restaurant across the way, but we could still get food from Satoo.
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Price per night from£ 79
Posted on Sep 12, 2026|Studio Premier
Anonymous UserI wished I hadn’t need to do this review. Here goes:(1) I was allocated level 20 as I had requested for a high floor prior to arriving; At this level, I have to have nightly battles with mosquitos buzzing around the bed and my ears. (2) the aircondition broke down on my second night and was resolved only the next day after the maintenance engineers came into my room, twice. I was provided with a fruit basket and some snacks for this as an apology for the lost of comfort. (3) I see cockroaches at the breakfast area on a daily basis and decided to skip the breakfast completely on some days due to being turned off by these sightings. The staff would quickly swap away the cockroaches when I bring notice but I don’t see any real fumigation going on during my stay of 6 nights. (4) the lobby is well decorated but can tell that rhe hotel is old. (5) bed bugs.. photos attached.
The only saving grace was its proximity from the grand Indonesia shopping mall where I can get a decent meal instead of the one at hotel.
The staffs were generally friendly although there room wasn’t tidied even though I had asked the staff at lobby for room makeup, happened at least twice. And there were numerous calls to the room from the hotel asking if my stay was ok so far, it could be that the hotel was concerned about my comfort and I resent the phone ringing and I had to answer the calls every time; probably 5-6 times during the stay.
Maybe it was by pure chance that I had such experience but this is my unadulterated hotel stay review as I was asked for it.
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Price per night from£ 74
Posted on Jul 8, 2026
STANI-07Good hotel for a business stay, but not quite 5-star level
Overall, I had a good stay at Wyndham Casablanca Jakarta. The location is very convenient, especially for business meetings near Kota Kasablanka / Casablanca offices. The hotel has a solid, classic atmosphere, but it also feels a bit outdated and could benefit from renovation.
The main weakness is attention to detail. There was no hairdryer or bathrobes in the room, and only one pair of slippers for two guests. After requesting a hairdryer, it took about an hour to arrive. The tea/coffee setup in the room was also not very convenient, with no proper cups for hot drinks.
Breakfast was acceptable, but mostly focused on local and Asian guests. For European guests, the choice felt quite limited, although the coffee service was good.
In general, this is a good hotel with a convenient location, but in terms of service and details it feels more like a strong 4-star hotel rather than a true 5-star experience.
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Price per night from£ 43
Posted on Aug 24, 2026|Superior Queen Room Non Smoking
Guest User[”1. Overall, the stay was excellent! The room was clean and tidy with complete facilities, and the bedding was comfortable, ensuring a good night's sleep. The front desk staff were warm and efficient. The location is convenient for getting around, and the surrounding amenities are comprehensive. Great value for money, I'll definitely choose this hotel again for my next trip!”,”2. The hotel environment is quiet, and the hygiene is very well maintained. Toiletries are comprehensive. The staff are friendly, and check-in and check-out were quick. The location is excellent, making it convenient to go anywhere. Highly recommended.”]
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Price per night from£ 43
Posted on Sep 25, 2026|Urban Superior Room
Chief Mike
My short stay @ 101 Urban Hotel was wonderful. A special appreciation goes to all the receptionists, who were always friendly, welcoming, respectful, and ready to assist whenever needed. Their professionalism and warm attitude made me feel comfortable throughout my stay. The entire staff were also very helpful and courteous. Thank you all for the excellent hospitality. I truly enjoyed my stay and would gladly visit again.
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Price per night from£ 13
Posted on Jul 7, 2026|Grand Deluxe Double Room with Balcony Non smoking
emrahmaYou won't regret it, even if you get a garden view, haha! There are so many kids' activities that the children were so happy they cried when it was time to leave. They have a bubble foam party every weekend and during holidays.
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Price per night from£ 29
Posted on Jul 1, 2026
Guest UserThe place is clean but some of the item (eg the dinning chairs cushions are badly torn due to long usage. Should have changed).
Location near to festival mall where there foods and shopping.
Hotel breakfast- common.
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Price per night from£ 36
Posted on Jul 31, 2026|King Room
Guest UserThe hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.
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Price per night from£ 49
Posted on Jan 5, 2026|Superior King Room
Henry_the_KingA mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden ***** on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached)
So with no heating, I got cold there with 27c outside, I find this very very strange.
But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point.
On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting.
It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S
So there are several issues that affected my health here.
The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm.
Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting.
The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..
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Price per night from£ 20