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Posted on Jul 8, 2026
Guest UserThis hotel was exceptional and definitely the best hotel I've ever stayed in. The service was unforgettable and all the staff were approachable and ready to have a good chat. My family and I interacted with lots of bubbly staff with excellent service at the breakfast. The staff at the lobby were no different, they spontaneously helped us to open the doors and pull our luggages with friendly words of greeting. The concierge workers were also a great help with finding our way around the big city of Jakarta, and had a great knowledge of the surrounding area. Additionally, they allowed us to check out late at 1pm even with the limited vacancies. When we accidentally dropped our bags on the floor, one concierge lady even rushed to help us pick them up. The room itself was clean and spacious with no bad odours, and the beds were extra comfortable with their memory foam pillows. Complementary water, milk, tea and coffee was also provided. The breakfast on the 90th was another memorable feature. There was a cold section and hot section for the food, and a menu you could order from. For drinks, the highlights were customizable freshly grinded juice and homemade tea with table service on a cart. The same floor also had a great view of the city skyline (I reccomend the night view and sunrise if your an early riser). The indoor pool and gym is a great stop for a cooldown if you need a break from the heat, or just want to have a workout. Both facilities were clean and convenient. The location was another big hit, the hotel was right in the middle of centeral Jakarta, and a short walk away from a bus station and MRT, along with a bunch of malls/plazas with lots of great places to eat and drink. I'd definitely come back to this hotel, and I strongly recommend you to try it out.
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Price per night fromVND 3,435,425
Posted on May 21, 2026
Hooi Sinstayed at Discovery SCBD Jakarta for 3 nights from Sunday to Wednesday during a business trip and had a very pleasant experience throughout my stay.
The hotel's location is one of its biggest advantages. Situated directly opposite Pacific Place Mall in the heart of the SCBD area, it offers easy access to restaurants, cafés, shopping and office buildings, making it an excellent choice for both business and leisure travellers.
The room was modern, spacious and exceptionally clean. My favourite feature was definitely the in-room coffee machine. As someone who starts the day with coffee and often works late during business trips, being able to enjoy a freshly brewed cup in the comfort of my room was a thoughtful touch that I truly appreciated. The large work desk by the window was also perfect for catching up on work after office hours, while the comfortable bed and reliable Wi-Fi made the stay even more enjoyable.
I also enjoyed the breakfast concept. Instead of a traditional buffet, guests order their preferred dishes from a menu. I appreciated this approach as it helps reduce unnecessary food waste while ensuring that the meals are freshly prepared. What impressed me most was the speed of service — despite being individually prepared, the food was served promptly without a long wait, making breakfast both convenient and enjoyable before heading out for the day.
The lobby and common areas are stylish, modern and well maintained, creating a welcoming atmosphere from the moment of arrival. The staff were friendly, professional and efficient throughout my stay, and both check-in and check-out processes were smooth and hassle-free.
Overall, Discovery SCBD Jakarta exceeded my expectations in terms of comfort, convenience and thoughtful amenities. I would definitely stay here again on my next visit to Jakarta and highly recommend it to anyone looking for quality accommodation in the SCBD area.
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Price per night fromVND 2,759,221
Posted on Jul 3, 2026
WozhoutaishuduanThis is a good hotel. The room was spacious and quiet. Although it's a bit old, it's well-maintained. The hotel location is excellent, very close to the city center. The garden downstairs is nice and quite pretty. There are many restaurants inside the hotel, including Chinese, Japanese, and Italian, and the quality is good. The only downside is that the Wi-Fi speed could be better.
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Price per night fromVND 2,751,449
Posted on Jun 5, 2026
ho kok onnStaff friendly
Room good
Only things the hotel dont provide shaver and combs even we booked for deluxe room
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Price per night fromVND 1,507,856
Posted on May 18, 2026
Dr. AdamWe spent 4 nights here at this hotel. The location is great, foods are around the corner as well as a mini market.
The hotel service are reception are excellent. The room is clean and spacious. The room is a little outdated, but still good and didn't spoil our stay.
The gym is good with all the machines you need. The pool is decent size. Our stay at this hotel was very good and we'll certainly stay here again in the near future.
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Price per night fromVND 987,102
Posted on Nov 10, 2025|Superior King Room
keetom56Everything is great except the location is around 15-20 min from center (Grand Indonesia, Sarinah etc). Bit not far from Manggarai station.
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Price per night fromVND 711,180
Posted on May 3, 2026
Anonymous UserThis is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel.
However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process.
To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly.
Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here.
In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.
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Price per night fromVND 1,624,443
Posted on Jun 27, 2026
Anonymous User
Business · Solo
Rooms: 5/5
Service: 5/5 |
Location: 4/5
Everything about my stay here was good From the moment I arrived, I was accommodated on a non-smoking floor. They upgraded my room
My room was wonderful, quiet, clean, and packed with great amenities. The bed was incredibly comfortable, the bathroom was very nice, and the fantastic view. It truly felt like a luxury retreat.
The location is incredibly convenient, especially for travelers.
The hotel is directly connected to a mall, making shopping and dining effortless. Supermarkets, malls, and plenty of food and drink options are just a few meters away.
It’s incredibly walkable with easy access to the train and bus stations.
I felt completely secure throughout my stay thanks to their 24-hour security service.
If you are looking for comfort, luxury, and ultimate convenience, this is the place to stay. I will definitely be back
Need a bathtub tho and the breakfast they have fruits salads, veggie salad drinks tea coffee bakery great main meals are more like Indonesian style so needs improvement make it western style also
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Price per night fromVND 959,898
Posted on May 22, 2026|King Room
Guest UserGood location, can walk to Plaza Indonesia and Grand Indonesia (but first day I walked a big detour to enter Grand Indonesia). Room is ok and clean, though not sure why there's a big pillar inside the room and I knocked it a few times. Bathroom is quite dark even with the lights. In the shower area, no rack to put your own toiletries. No tray to put the soup, I used the cup tray from outside. Hair dryer has no extra protective cover, I was scared that my hair would get stuck in so I had to hold the dryer some distance away from my hair. Breakfast is so so, the porridge is too sticky, I added water myself. I had to call two times to ask about my laundry.
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Price per night fromVND 1,647,760
Posted on Dec 26, 2025|Superior Deluxe Double Room
Don Thusitha - AustraliaSwiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person.
Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. .
You can get much better hotel at lower price than this is my final conclusion
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Price per night fromVND 858,856