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Posted on May 10, 2026
Hiva Journey “A Journey Beyond Destination”I had a truly wonderful stay at this hotel. From the moment I arrived, the service was warm, professional, and attentive. The staff made me feel very welcomed and were always ready to assist with a smile.
The room was clean, spacious, and beautifully designed. The bed was extremely comfortable, and the overall atmosphere of the hotel was peaceful and relaxing. All facilities were well maintained, including the gym, swimming pool, and public areas.
Breakfast was excellent with a wide variety of fresh and delicious food. I also appreciated the attention to detail and the high standard of hospitality throughout my stay.
Thank you to the entire team for providing such an exceptional experience. I would highly recommend this hotel for both business and leisure travelers, and I definitely look forward to staying here again in the future.
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Price per night fromHK$ 823
Posted on Feb 24, 2026
Guest User
This was our first hotel in Jakarta with the kids, and overall, it was pretty good. While it might not quite measure up to the Shangri-La, for the price, I think it offers incredible value for money. The kids' play area was decent too. I even saw a staff member meticulously folding towels, which showed a good attention to detail. The only thing I didn't quite understand was why kids weren't allowed in the executive lounge, but thankfully, they opened up a meeting room for us to dine in instead.
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Price per night fromHK$ 831
Posted on Apr 2, 2026
Lz****
The room was clean and spacious, and the bedding was very comfortable. It was a bit dry inside the room, so I recommend leaving some water in the bathroom sink. The front desk service was quite good, and they had convenient Google Translate. There's a cafeteria on the ground floor with a good variety of breakfast and dinner options, featuring local flavors and a taste that leans towards Southern Chinese cuisine. Nearby, there's McDonald's and KFC, and across the street, a large supermarket and food court. However, there's road construction, so you have to walk an extra two to three hundred meters.
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Price per night fromHK$ 440
Posted on Jun 7, 2026
JiejingbingshanzhixueThe hotel is huge and grand, definitely five-star worthy. It's very clean, and the room layout is excellent, probably recently renovated. It's also very quiet. The service is top-notch; staff open doors for you when you enter and exit, and greet you with 'good evening' with a smile – truly exceptional emotional value. The price is great too. I didn't book breakfast as it was a bit expensive, but I might try it next time. The only minor drawback is that the shower is a bathtub, which isn't very convenient.
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Price per night fromHK$ 397
Posted on Aug 19, 2025
張建華 LoireAn old-school upscale business hotel. Very good service with friendly and helpful staff. Spacious room with adequate amenities. With international electric sockets that was very convenient for international tourists. A Family Mart and a KFC are just round the corner, Without 10 minutes walk to find many eateries. Not around with shopping centres.
The swimming pool and full-gear gym were excellent!
I'd in particular mention Tria of the lobby lounge. I went to the lounge also every evening throughout my stay, Tria was very friendly and consistently provided excellent service.
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Price per night fromHK$ 242
Posted on Jun 7, 2026
Christine LokNot that recommended if you looking for a 5 star hotel standards. Staffs are friendly, but the room doesn't looks like the photos it shows. My room's lights are quite dark, and beside the roadside. So even is at 12am still quite noisy from the outside. And the plugs beside the bed both have issue, so I have to inform the team. For the telephone, I couldn't call the team, they said probably technician problem, so come and fixed it. But after checking it said because I didn't press 0 first. I think it would be great if on the phone they can paste an instruction sticker better. The light in the toilet also quite dark, it is hard for a lady to do the makeup since light is not enough and there's no additional small mirror that can zoom in see the details type.
The location is great, you can walk over to plaza indo and grand indo. Staffs are friendly and helpful also. But overall quality needs to improve if looking for 5 stars standards.
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Price per night fromHK$ 620
Posted on Feb 22, 2026
Anonymous User
Went here for staycation. The room double bed room was clean cozy but a bit dim. Bathroom, water pressure good. The hotel itself is very charming with gym, pool, rooftop bar, cafe and parking. Hotel staff are professional and kind. Location of the hotel is near CP mall for your shopping and various cafes, restaurants, and indomaret/alfamart for 24 hour convenience store options. 9/10
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Price per night fromHK$ 164
Posted on Jan 4, 2026
Berton SimorangkirThe service was friendly and satisfying. However, it's a shame that the location is right on the main road, and the sound of vehicles from outside is very audible and quite disruptive to sleep.
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Price per night fromHK$ 258
Posted on Jul 8, 2026
Guest User
The hotel isn't in a particularly lively area, and there's not much to do around at night. Luckily, the pool and gym are great, so you can really relax on-site. The breakfast spread is extensive, but there aren't enough seats. It looked like the restaurant was gradually opening up more dining areas as more guests arrived. I got to the restaurant at an awkward time and had to wait a while to find a seat. Although there's a bathtub, the water pressure in the shower is insufficient.
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Price per night fromHK$ 317
Posted on Jan 24, 2026
Anonymous User
My room booking was not available. There was only smoking room which I declined. I had to pay to upgrade the room to get a non smoking room. Not a pleasant experience. Cleanliness needs to be improved, some light switches were not functioning. The room was noisy from the traffic outside . Lobby is terrible, not like a lobby area at all.
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Price per night fromHK$ 264