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Posted on Jul 6, 2026|Deluxe King Room
Kim.huat KhawThis hotel despite being a old hotel is still very well maintained. Staffs are well trained, speaks excellent English. Service was impeccable at breakfast. I am impressed at the service of 2 staffs at Satoo, a Mas Firman and Mbak Bunga. Excellent service
This hotel deserves the moniker of grand old dame
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Price per night fromHK$ 825
Posted on Apr 21, 2026|Grand Deluxe King Room - Non-smoking
Guest UserI loved this hotel! Booked it because I was attending a concert at the Kasablanka Hall, which was only about 5 minutes walk from the hotel.
The room was amazing! I ordered room service a couple of times, and the food was really good. I loved the spicy& sour grilled beef ribs!
The pool was also nice, and they have a wellness room which I only saw after I checked out, unfortunately
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Price per night fromHK$ 448
Posted on Jun 29, 2026
Guest UserLocated on the main street, but it's an old hotel with a noticeable smell. There was a strong cigarette smell coming up to our 5th-floor room. We stayed one night, then changed rooms and moved to the 9th floor. The smell is definitely from the old carpets.
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Price per night fromHK$ 688
Posted on Aug 11, 2026|Superior Queen Room Non Smoking
Guest UserThe room was fantastic, and both the staff and front desk were very welcoming. The price was also very reasonable. The hotel's location is great, close to the city center and only 5 kilometers from Grand Indonesia mall. There are also many smaller malls and restaurants nearby.
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Price per night fromHK$ 455
Posted on Jun 6, 2026
Dr. AdamMy second time I book at this hotel and this time I stayedfor 4 nights. It feels like a 4 stars hotel but it's actually a classic 5 stars hotel.
If you follow my reviews you'd know that I rate, review and critic honestly and professionally.
- Reception: very friendly, helpful, polite and customer service is a 5 stars hotel customer service.
- Lobby and vibe: a traditional Indonesian with a Western classic fusion. It's certainly unique and feels relaxing and welcoming especially for first timers.
- Rooms: depending on the room you book. If you book the standard rooms, you'll get a 4 stars feeling (not 5 stars). If you book middle - high range rooms, you'll definitely get your money worth. All rooms are moderately specious (30 - 45 sqm). Rooms are clean, beds are also clean with fresh smelling pillows and they are well prepared and feels right at home.
- Restaurants & Cafes: the breakfast includes standard Continental, Western, Local and South Asia. I don't know who manages the restaurant during breakfast but absolutely phenomenal management. The foods are always fresh, food health check officer always taking food samples and the breakfast staff are highly trained (5 stars). Coffee in the evening at the lobby is wirth it and the relaxing vibe is excellent to do some work on your laptop or just till chill out.
- Gym & Pool: the gym is excellent, they have a smith machine, cable machine, dumbbells, free weights and cardio machines. Typically everything you need for a workout. They have also a good size sauna and jacuzzi but wasn't working during my stay. The pool is standard, nothing realy special but it's there.
- Location: you're close to everywhere, and everything including tourist places are within 5 - 15 min drive from the hotel.
- The Hotel in General: I've visited and reviewed close to 500 hotels throughout the years and I can say that for this hotel to keep its 5 stars status needs some cosmetic work and some renovation in some areas. It does feel outdated at times, but what makes it feel uplifted and welcoming is the staff.
- Summary: you'll definitely get your money worth at this hotel. You're in a good location, clean and friendly hotel, clean and good foods, excellent customer service and I'd personally stay at this hotel again in the future.
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Price per night fromHK$ 285
Posted on Mar 7, 2026
Guest User
The hotel amenities are complete, luxurious, and comfortable. They offer afternoon tea, late-night snacks, and two meals (breakfast and dinner) daily, which are excellent and varied. The hotel even upgraded us to an executive suite for free! It's an old-school luxury hotel with convenient access, and there are several large shopping centers nearby for easy shopping.
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Price per night fromHK$ 752
Posted on Nov 10, 2025|Superior King Room
keetom56Everything is great except the location is around 15-20 min from center (Grand Indonesia, Sarinah etc). Bit not far from Manggarai station.
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Price per night fromHK$ 213
Posted on Jun 6, 2026
Kim CiI like the industrial concept and the esthetics design. The location is near culinary and malls. Good for business and leisure. But I'm not sure for the cleanliness. I had to face dirty plates in the alley for days and no staffs initiated to clean it up. The pool area also dirty, no one initiated to clean the trash and there were lots of cigarette butts in the area. I have to remind every hour to the PA for cleaning my room. I don't know maybe they lack of staff? But they have private PA for every guest i think this is a plus. And overall they have an excellent service for tye guest. So,, thank you.
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Price per night fromHK$ 163
Posted on Jul 15, 2026
Guest User
The facilities are amazing, and the staff's English is excellent; they're very helpful and considerate. For example, since we were traveling the next day, they let us store our luggage for free. They also helped us with a receipt for a typhoon reimbursement.
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Price per night fromHK$ 478
Posted on Dec 26, 2025|Superior Deluxe Double Room
Don Thusitha - AustraliaSwiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person.
Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. .
You can get much better hotel at lower price than this is my final conclusion
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Price per night fromHK$ 250