Located in Phuket's Mueang Phuket, Centara Karon Villas Phuket offers a great stay experience for those traveling for fun or business.
Experience the flavors of International cuisine at one of the 2 on-site restaurants. Enjoy a meal right from the comfort of your room with room service from the on-site restaurant. Finish your day off with a drink at the bar.
At this resort, you'll also find facilities including a bbq and gaming area. Staff at this property's front desk can speak 3 languages, including English. For extra convenience, currency exchange, luggage storage, dry cleaning and laundry service (on-site) are available at the property as well.
Guests arriving by car can use the property's parking lot.
"This hotel was the first stop on my trip, and I arrived with high expectations, only to be thoroughly disappointed! First, I have to commend the hotel's facilities, which are new, clean, and the rooms aren't damp. However, the service attitude was terrible. From the young lady at the front desk to the restaurant staff serving breakfast and afternoon tea, everyone looked unhappy! During my three-day stay, I had breakfast twice. Each time, the staff were arrogant and rude. Breakfast was order-based, and the food came out incredibly slowly. On the first day, we waited an hour and a half for breakfast, and only two dishes arrived. We couldn't wait any longer, so we told the waiter not to bother with the remaining two dishes as we were in a hurry. The second day, there were three of us. Knowing how slow the service was, my child and I opted for desserts, and only my husband ordered a Spanish omelet. We still waited 45 minutes, and the restaurant's air conditioning was freezing. I was so angry! The restaurant wasn't even busy, so I don't understand why it took so long! Since we had to pass by this restaurant every time we left, and heard they offered continuous snacks and afternoon tea, we tried to get afternoon tea three times, but never managed to get any. The first time, a male waiter curtly said: 'Come back in five minutes!' It was 5:27 PM, and afternoon tea started at 5:30 PM. I was infuriated by his attitude; I wasn't even trying to take anything, just looking to see what was available! But there was a language barrier, so we left. It was pretty much the same every time after that. I was shocked! For such an excellent service industry in Phuket, to have such rude staff is unbelievable. On the second day, because of the long wait for breakfast, I was clearly upset. The waiter noticed and actually slammed a plate near me, seemingly as an act of defiance! I admit the hotel's accommodations are good, but I didn't feel welcome at all, which was very upsetting! I've stayed at other hotels before and never felt this way! When I checked out, I wrote my complaints in the guestbook, and I'm leaving my first negative review here too! Oh, and while the living environment was good, the LG air conditioner in the room made a huge noise when it hadn't reached the target temperature, especially noticeable in the middle of the night."