Macau Luxury Hotels

From the initial contact by Catherine Londoner Guest Relations Team to the pickup limo by Brian at Heng Qin port to the arrival at the main entrance, received by Gordon 吳鎮宇 star captain team manager to the suite it’s a great impression of tops hotelier experience ! The afternoon tea and evening cocktail reception literally occupied the rest of our evening at The Residence, Londoner restaurant operation for guests. Many thanks to Jessica Exec manager who introduces us various gourmet foods and canapés and offers a special plate of strawberries and blueberry to celebrate our 45th wedding anniversary. To our surprise, the Guest Relations Team delivers a cake to our room in the evening at 9:30pm. The next day breakfast at The Residence restaurant is sumptuous and exquisite. Elna Exec manager from Taiwan personally serves tea and suggests a few dim sum items for us to taste. Our one day stay at Londoner is filled with joy and 感恩to all the Londoner staffs who pamper us with genuine hospitality and professionalism. The top quality of the staff, the food quality and the ambiance contribute to our precious memories. Gordon and Fiona, Stephen(?)who offers us guidance to maneuver around Londoner Sands , Venetian shoppes, assisted our departure inn a limousine at 4pm. We will be back. Bravo Londoner Guest Relations Team ❤️👍👌🙏

It was beyond expectation and satisfying. The hotel hardware is luxurious and exquisite, clean and sanitary. The software service is even more satisfactory, and the butler service system is particularly considerate. From the moment I checked in, a butler was always available to provide considerate service. I had already added my contact information before I checked in. They added a bed for us as requested and gave us a lot of desserts. The bouquet of flowers to welcome us was also very pleasing. I would like to thank the butler Ken Zhang for his attentive and considerate service, and also thank the butler Lucas Lu for his enthusiastic company. I will definitely stay here again next time I come to Macau.

The hotel's sleek design, impeccable service, and luxurious amenities (except for the hand soap bar) exceeded my expectations. The room was spacious and stylish, with stunning views of the city. High tech room controls using the tablet. Charging cables provided for your devices. Less than a min distance to COD ****** from the hotel lobby.

It was wonderful experience to stay in Ritz Carlton Macau. Living at the Ritz is absolutely guaranteed, whether it's the service, attitude, food, cleanliness, and so on, while other hotels were so crowded packed with tours. The pool at Ritz is quiet and clean, and guests can also access wave pool and lazy river at Galaxy hotel, which is wonderful for families and kids. The only thing I wanna say is the location. Ritz is the furthest away from the Galaxy hotel bus shuttle stop and the huge mall at Venetian Hotel, while both are walking distance though.

Our whole family enjoyed our stay there. Housekeepings are very approachable. Everything we asked, they provide. We were staying there with my kids and by surprised before we check out they came knocking our door and gave them stuff toys and balloons. My kids were very Happy. Thank you to mr. Carmelo and his colleague, of housekeeping for the gifts and service. 👍