Family Friendly Hotels in Macau

Room is good, overall it worth the price we paid. Found edges of cabinet were sticky, but not something serious. Staff are polite and helpful, but it took more than 20 minutes to deliver us the things we need, asked for vacuum service but took quite long then we called again for it. Our girl was eating egg rolls and it's all over the floor, so the cleaning was something extra we asked for. Baby's amenities were provided for our 2cy/o, just the baby crib we needed to call again for it. After all, the hotel was kind enough to give us a birthday cake for our celebration and offered late check out to us. Thank you. Breakfast buffet was great, with many varieties, Chinese, western, hot, cold, etc. We tried the Andaz Bar too and the drinks there are pretty good too, nice place for friends catchup or business chat.

During my recent visit to Macau, I had the pleasure of staying at Conrad Macao Hotel, and I must say the experience exceeded my every expectation. From the moment I stepped into the hotel, I was greeted with warm smiles and impeccable customer service that made me feel welcomed and valued. The hotel's elegant design and spacious, well-appointed rooms provided a perfect blend of luxury and comfort. I especially appreciated the breathtaking views from my room overlooking the vibrant cityscape and serene harbor areas. The facilities at Conrad Macao are truly top-notch. The various dining options offered a diverse culinary experience, highlighting both local flavors and international cuisines, while the hotel's pool and spa provided a delightful escape from the hustle and bustle of the city. Every detail, from the decor to the amenities, was carefully thought out to ensure a memorable stay. Overall, my time at Conrad Macao Hotel was nothing short of exceptional. I highly recommend this hotel to anyone visiting Macau—whether for business or leisure—if you are looking for a luxurious stay with impeccable service and a truly memorable experience. I eagerly anticipate my next visit, completely certain that my exceptional experience will make me return soon.

Hotel situates in the middle of Venetian and Parisian, provide free shuttle pick up from/to Cotai port to hotel, great spot to live in especially for family who prefers to stay slightly away from the ****** and busy shopping malls. Hotel is tidy clean with great and attentive services. I was amazed that how the hotel staff would remember your name, and proactive support whenever needed. The breakfast buffet is amazing too with broad options and enjoy how I don’t have to wait in line for items required further cooking, like congee and noodle soup, the resto staff will send right to your table.

Environment: In Taipa, close to Macau Airport and Hengqin Port. It is separated from the Parisian and Venetian hotels by a road. There is a sky corridor on the second floor of the Londoner, and you can go to the Parisian to buy things. The Royal Garden is in the same building complex as the Londoner Hotel, and the duty-free shop here is smaller than that of the Parisian. The machines in the ****** can directly use Hong Kong dollars, otherwise you have to exchange them at the counter. Facilities: The room is fully equipped with smart toilets and full-body massage chairs. There is a massage room, and you can have someone massage you for an additional fee. All facilities are well maintained and clean, the rooms are spacious and bright, and there is no peculiar smell. The Knight Suite we booked has one king bed, one twin bed, and three bathrooms. All drinks in the water bar are free, and there are three large drawers of snacks, welcome snacks, and free refills. Service: Yuyuan's service is very considerate. The housekeeper will contact you in advance and provide free pick-up and drop-off. Butler Xiao Xu and concierge came to London to pick us up, checked all our luggage, and took us directly to the Royal Garden. We went directly to the guest room, and the housekeeper came to the guest room to help us check in, which was very convenient. The housekeeper will ask about the itinerary and arrange a vehicle to take us to the attractions. The old man didn't bring a thermos cup, so he gave us two thermos cups as gifts. The housekeeper is on call 24 hours a day. When I returned to the room at night, the housekeeper also put away the bath water, which was super worry-free. Catering: Breakfast is on the 36th floor, there are no people there. Afternoon tea is in the Chinese Garden on the 3rd floor of The Londoner. There is a buffet for breakfast. You have to order lobster, abalone, shrimp dumplings, and water crab porridge with the service staff. The ingredients are very fresh and taste good. Great experience. The water crab porridge at Londoner Hua Ting was a bit salty for us. I just happened to check in here and they were given fruit snacks. The housekeeper saw that the children liked to eat and immediately replenished everything they had finished. The whole family doesn't drink, so I didn't go to the cocktail party in the evening. We stayed in the Knight Suite, which cost 3W a night. Includes breakfast, afternoon tea and cocktails. There is also a pick-up and drop-off service. Very satisfied with all aspects of software and hardware. For the first time, I didn’t hear any dissatisfaction from the old man. Among the hotels I have stayed in in Macau this time, my overall ranking is The Londoner Royal Garden - The Londoner - Old Lisboa - Wynn Palace - New Lisboa.

I recently had the pleasure of staying at Mandarin Oriental Macao, and I must say it was an outstanding experience. The dedication from Hallie and her team Ken and Forest made my stay feel like a home away from home. I’m already looking forward to my next stay.

Fantastic stay at this Line friends themed hotel :) it makes the kids stay so memorable and we loved all the decor and little touches, would definitely recommend!

I had a not so good experience staying at this hotel. I arrived around 3:15pm and the room was still not ready. Front desk staff told us that we still need to wait another 45 minutes or so, and offered us free welcome drinks at the lounge beside, well that’s the least they could do when check-in time was supposed to be at 3:00pm. I requested higher floors and they only gave me a room on the 17th floor, and there are like 30+ floors. They told me that’s the only room available, I’m disappointed in that as I have booked my room a few days ago and waited so long at checkin. I requested a non-smoking room, but when I entered the room there was a pungent smell of cigarette smoking. I immediately contact front desk and requested a room change but they refused and told me that’s the only room they have available (would that be possible in such a big hotel?). The hotel just brought an air purifier, which only kill germs but does not deodorize, and we had to face with the smell of cigarettes during our stay. In general the room was spacious and had modern design, just not too practical. The bathroom is large but the shower and the bathtub is very far separated, which is very inconvenient after a bath to walk all the way to the shower when you’re all wet. They also have an electric toilet, but the toilet board itself is very small, I wonder how a tall foreigner can sit on it? One thing I would like to compliment is that the welcome fruits are very fresh and there are many snacks to choose from. The indoor pools is not up to standard as it is relatively small in size, only good for children to play, and also they only had a few chairs for swimmers to use. The hotel is far from the main area of the studio city centre, we had walk quite a bit to the main area where all the shops and restaurants are. The entrance is “enclosed” but building besides, so feeling much isolated when entering from the front entrance.

Great stay at the Venetian. We stayed at the south suites where the elevator was very near the foodcourt when we had some meals at. However, our rooms were quite a distance from the elevator. The rooms are huge as is the toilet. If the toilet had a bidet spray it would be better. My parents love that there was two TVs in the room. Two sinks in the toilets were very convenient too. We took a taxi to the airport which was less than MOP80 and very near. (Would have taken the free bus but our flight timing did not match). Would stay again if we go Macau

We stayed during Easter long weekend. Did we expect it to be busy? Yes. Were there lots of people? Yes. We checked in early 2pm with the reception, and insisting a room would be ready within the next 2 hours (1 hour after the 3pm check-in time). We did not receive a text informing us of our room number so we went back to reception to ask if our room was ready only to find out that we had to join the massively long line queue again to find out what our room number was. We did not receive our room until almost 5pm. The text informing us of our room number was only received at 8.11pm To top it off, if you wanted to eat breakfast at Le Buffet, join the queue at 9am. In addition to this, I am not sure the toilet and other areas of our room were not cleaned properly. Just not the quality and service I was expecting for paying close to $600AUD per night. I am not sure we would stay here again.

Very nice hotel and great food 🥘 and very nice entertainment great people good service my family enjoyed it and I am very happy to see hopefully we will come back thank you ☺️