It's surprisingly a very nice hotel. Starting when we entered, the scent is luxurious and pleasing. The i terior is great and has a resort vibe somehow. when we checked in, they asked us to wait while they prep the room, so we were asked to wait at their resto/lounge and got free complimentary arrival drink. The room is spacious and the bathroom is big. The amenities are quite complete. We requested for a celebration serving upon arrival but when we entered our room we just received the 2 swan towels. Thats okay :) apart from that, breakfast buffet were nice and variety. And there's a kids club which wasnt really active and is lacking in toys/ materials to entertain our toddlers. But all well. Just location wise, it's kinda in the center of the busy city so I hardly say we could reach places by walking distances which was quite hard for us with 2 toddlers. We still had to book taxis/transports to even reach Mangga2 Mall/ ITC Mangga 2. But overall it was a great stay for a short resting trip. Love it
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