Swissôtel Jakarta PIK Avenue

The room isn't very large, but it's tidy and clean. The service staff are very friendly, and there's a front desk agent who speaks Chinese. The breakfast selection is extensive and quite good. There's a shopping mall right downstairs, making dining very convenient. It's also very close to the airport, about a 20-minute taxi ride.

I stayed in a Deluxe Suite this time. The room was good, but the bathwater wasn't hot enough, and the shower head had weak water pressure. Other than that, everything else was pretty good. The location is excellent, and the environment is clean and hygienic. I'd definitely stay here again.

Great breakfast, the room wasn't huge but the bed was comfortable.

I stayed here last year, and this is my second time at this hotel. I chose it again mainly because of its convenient location for my destination this trip, with a shopping mall downstairs. The hotel is generally clean and tidy, and the breakfast is quite rich. However, the service could use some improvement. Last year, I only received face towels on the first night, and they weren't replenished for the rest of my stay. This time, they didn't replace my slippers, I was short one bath towel on one day, and a bottle of water was missing and never replenished.