Hotels with Kitchenette in Datong

"This newly built hotel is amazing with elegant antique decoration furnitures & equipped with smart facilities. The location is very convenient, within walking distance to the lively ancient city. Beautifully prepared breakfast was served every morning. The boss & family are super friendly, nice & provided impeccable service. Giving us thoughtful excursion ideas & recommendations which saved us a lot of time & efforts. We highly recommend this hotel without a doubt & would definitely return again in the future."

"The hotel was new and the rooms were clean, but the service was terrible! We arrived at the front desk at night, and there were three or four staff members standing there laughing and joking. After I showed my ID, they told me that someone had already checked me in?! It turned out that after a long discussion, they realized it was because a man with the same name as me had booked the same room type, and they gave him the room I had booked in advance (I had noted that I didn't want the last room and wanted it away from the elevator)?! Such a big hotel?! Don't they even check the information when registering guests? The phone numbers are different, and the genders are different too?! While I was standing at the front desk late at night waiting for them to resolve the issue, the receptionist kept yelling about what to do about the man's booking?! Where was I supposed to stand?! She didn't even apologize, and she was yelling at me about the wrong booking!! Am I supposed to fix her problem? Is this how you train your staff for such a big hotel? And this is supposed to be number one on the luxury list? Is this the level of service you're providing? Don't tell me it's because there are too many guests during the Chinese New Year. If you're so busy during the holidays, how could you make a mistake checking guest information? After making me stand for at least ten minutes, they finally gave me a room. They even gave me a last-minute room near the elevator! When I saw this, I called the front desk, and they said, ”Oh, all the rooms you booked are last-minute rooms?” Why didn't you write on the booking page that all City View Suites are last-minute rooms? It felt like the staff didn't know what they were doing; the service was completely disproportionate to the hotel's quality! Oh, and by the way, the laundry room was closed during the New Year period, and they didn't mention this at all when I messaged customer service during booking. 😃 The score is for cleanliness and hotel infrastructure; service is zero."