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Posted on Feb 10, 2024
Guest User
While the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations.
Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing.
Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries.
However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy.
Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises.
Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.
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Price per night fromPLN 218
Posted on Jan 17, 2026|1 King Bed
Guest User
I spent my New Year holidays at this hotel, and the experience was truly excellent.
First of all, I want to highlight the outstanding level of service. The staff were consistently professional, warm, and incredibly efficient. From the front desk to the concierge team, everyone was helpful, polite, and quick to assist with any request. It really made the stay feel smooth and stress-free.
The rooms deserve special mention as well. Everything was spotless and very well maintained. The heating and air conditioning worked perfectly, the bathroom was spacious, and the bathtub was simply luxurious. The overall comfort and quality of the room were top-level.
Finally, the spa area was a real highlight. A beautiful and well-designed space with multiple saunas, a great pool, jacuzzi, and a relaxing fitness and wellness atmosphere. It felt like a true retreat after a long day.
The food was also excellent, fresh, and very tasty. Overall, I genuinely enjoyed every part of my stay and would be very happy to return. Highly recommended.
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Price per night fromPLN 584
Posted on Oct 12, 2024|Standard Single Room
Stef T.Very very friendly receptionists, both in the morning and evening. Very good recommendations on restaurants, places to visit and transport to get there. They know the area well!
Breakfast is amazing, variety of selection and different options every day. Nice environment both inside the restaurant and in the conservatory, where the hot dishes are served.
The room is nicely decorated. I have a room with separate stairs. The room in itself is separated from the rest to the hotel so I don’t hear any noise from neighbours, but I assume they would have a pretty good job at isolating noise. The room decoration is modern, plenty of amenities including separate bottles of shower gels, shampoo and body lotion (and even slippers!). Can’t take these for granted anymore in hotels.
Location is excellent, ten-minute walk from the touristic area (eg. Republic square), plenty of options for buses and trolley buses around.
Highly recommended and will definitely stay again when I go to Belgrade next time.
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Price per night fromPLN 294
Posted on May 13, 2025
Guest User
It was a great experience, we stayed for 4 nights, the rooms were very clean and nice, only the breakfast was a little weak in variety, other than that it was very good.
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Price per night fromPLN 653
Posted on Feb 24, 2026
Мариша АдамсExcellent, spacious room. I was initially given a room on the 4th floor, but the elevator only goes to the 3rd floor. I asked to be upgraded to a room on the 3rd floor because my suitcase was very heavy, and there are also many steps to the reception desk, which was difficult for me. They upgraded my room without any problems. The room was clean, there was a bar, multi-level lighting, and hot water was available without any problems. It's in the old town area. The road to the hotel is cobblestone, so you can't drive right up to it. You'll have to walk about 300 meters. There are great restaurants and cafes nearby.
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Price per night fromPLN 274
Posted on Jun 19, 2026
YinweibufanThe air conditioning was terrible; it felt like the vents were completely blocked, making temperature control useless. However, they provided AESOP shower gel, shampoo, and hand soap, which was amazing. What's ridiculous is that the TV initially had YouTube, but then the function suddenly disappeared while I was watching.
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Price per night fromPLN 918
Posted on Jun 16, 2026
ЛюбовьВGreat hotel. The location is super convenient. My room was clean, spacious, and quiet – I couldn't hear any of my neighbors at all. The front desk staff were friendly and always ready to help.
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Price per night fromPLN 147
Posted on Sep 27, 2025
MsViktoria21What I liked most about the room was the clean floor and the small balcony. The lack of slippers in the room was a bit disappointing, but for one night it wasn't a big deal. The location is good, and both check-in and check-out were contactless. There are a couple of bars right across the street, for those interested.
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Price per night fromPLN 260
Posted on Aug 6, 2025|Standard Triple Room
ANNA BUKHTIYThe hotel is in a park on the Danube, the nature is gorgeous, huge - beautiful trees in the park are gorgeous.
From the road to the hotel to walk 5 minutes, if a lot of luggage will not be very convenient, or agree with the hotel to meet them card.
because this is a city park, where in the morning, afternoon, evening people run and walk, and late in the evening to return to the hotel is scary.
Nearby bus stop to the city center 2 stations, next to a huge shopping center with boutiques Zara, Massimo, etc. (10-15 minutes walk through the park)
The hotel itself is normal for its budget.
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Price per night fromPLN 266
Posted on Jan 22, 2025|Double or Twin Room
tanyaontv24The hotel is conveniently located, very close to the Republic Square. There are many stops around, you can go anywhere.
The hotel claims to be four stars. In accordance with the level of the hotel, I would like to receive the corresponding conditions of stay. The pillow was yellow, there was a hole in the pillowcase.
Three out of five days I put a ”Do Not Disturb” sign on the door, but on the two days when cleaning was done, it was very poor quality. They only took out the trash, there was trash on the floor in the room, and hair on the floor in the bathroom.
According to Serbian law, hotel administrators must register a guest arriving to them and make him a white card. Even at the stage of registration at the hotel, my passport was scanned several times, so I did not find out anything else. After 4 days, I decided to ask how things were with my white card, to which I received the answer: ”Do you need a white card?” After that, I received it, but with a great delay and if I were asked to present it at the airport when leaving Serbia, I would have to pay a fine. The situation is very unpleasant.
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Price per night fromPLN 158