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Posted on Feb 10, 2024
Guest User
While the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations.
Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing.
Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries.
However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy.
Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises.
Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.
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Price per night from€ 52
Posted on Feb 25, 2026|Economy Single Room
Liza_KuiperExcellent location and nice breakfast! The room was clean,the bathroom had shower gel and shampoo. They also provide a kettle and a coffee in every room. There are several supermarkets around and a bus stop. My full recommendation in Belgrade.
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Price per night from€ 41
Posted on Mar 5, 2026|Superior Triple Room
Guest User
The hotel has a wonderful location and a wonderful spa area (very welcome after a busy day in Belgrade). Delicious breakfast and a beautifully decorated breakfast room!
On our first night, we were checked in to a room of a lower category than we had booked. This room had beautiful decor, high ceilings, lots of light, and a coffee machine (but no coffee capsules). The next day, after we informed them of the room category, after lunch, we were given the room we had originally paid for (superior with a sofa) on the 4th floor. However, it was less comfortable than the standard room, the walls weren't quite clean, and it wasn't as beautifully decorated as the standard room. However, there were two coffee capsules. I can note that both rooms have exceptionally clean bathrooms, very good plumbing, and hot water pressure. Upon checkout, the staff apologized for the misunderstanding with the room category, and we didn't pay the city tax or two coffees. Thank you very much for a wonderful time in Belgrade!
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Price per night from€ 54
Posted on May 25, 2026
Guest UserAside from the official Hilton brand, that's about it. There was a city-wide protest, but the protest was right in front of the hotel. I waited outside for almost four hours. Shops were closed, police blocked the roads, and people were protesting. I went inside to drink a few glasses of water from the front desk, but the staff gave me several dirty looks. Seriously, I didn't have water for four hours because of the road closures. If I could buy water, I wouldn't have. They didn't even offer to bring me two bottles of water so late. Sigh.
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Price per night from€ 168
Posted on Jul 27, 2024|Standard Double Room
travelblizzardThe hotel room was great and the location I would say it’s super convenient but the problem is that they don’t refill the water and the tea besides the first day. I was very surprised when I called the receptionist and asked if they could bring water since the cleaning lady forgot to refill it but they say it’s only complimentary on the first day. That was shocking as it has been the first time ever to see this. Also when booking on trip.com you see that it says “Welcome Fruits” but the food only fruit I saw was at the reception on a bowl display. The ladies at the reception during the day they were amazing and super helpful but the men from the Night Shift are quite unfriendly. Overall I would recommend it but I would encourage the hotel to work on their complimentary water as it is nice to come back after sightseeing and drink some bottle water.
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Price per night from€ 70
Posted on Jun 29, 2026|Connecting Family Room
sdtkyThe room was quite spacious, which is rare for a European hotel. The facilities are a bit old but still acceptable. In the carpeted standard room, there was a slight dampness mixed with a hint of smoke, making the air stuffy. The window was large, a French window that opened onto the second-floor platform roof. After airing it out, the smell noticeably freshened up. The breakfast was indeed plentiful, but European breakfasts are all pretty much the same; even a rich one still has limited variety. It wasn't particularly distinctive, and the taste was pretty standard.
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Price per night from€ 110
Posted on Sep 27, 2025
MsViktoria21What I liked most about the room was the clean floor and the small balcony. The lack of slippers in the room was a bit disappointing, but for one night it wasn't a big deal. The location is good, and both check-in and check-out were contactless. There are a couple of bars right across the street, for those interested.
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Price per night from€ 57
Posted on Jul 29, 2026|Budget Annex Building Room 3*
Melks
This hotel is well-located in Belgrade, not too far from the city center, and it's a huge plus that you can reserve a parking spot if you're traveling by car.
The staff are lovely, the room is spacious, well-insulated, and the bedding is comfortable.
The breakfast is just okay.
It offers good value for money 👍
The only minor drawback is that there's no elevator if you're staying in the annex, and the stairs can be quite a climb.
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Price per night from€ 58
Posted on Aug 17, 2026|Superior Double Room
Guest UserI have mixed feelings about this hotel.
The location is top-notch. Everything is close by, and it's within walking distance to the city center. There are also bus stops nearby. They issue white cards (electronic ones, immediately upon check-in).
The beds are very comfortable and large. Even our child was comfortable on the extra bed. The bedding was clean.
The room is spacious.
Special thanks for the coffee machine. We enjoyed delicious coffee. There's also a kettle, but no water was provided.
I booked the room with a discount, and for two nights, it cost just over 90 euros, which was definitely worth the money. However, on other platforms, the same room was offered for 180 euros for two nights. If I had paid that much, I would have been very upset.
Because there were some significant drawbacks:
We only saw the administrator once in two days – during check-in. And thankfully, check-in was during the day, as her workday ends at 6 PM, and it seems she doesn't come in on weekends. This means even if you get checked in, no one will be there to solve your problems.
Room drawbacks include a non-functional refrigerator, which was an issue for us as we needed it. The air conditioner is also very loud; it sounds like it's taking off.
The biggest drawback was that the water in the shower and faucet gave electric shocks. Our child went into the shower first and cried because of the shock. We didn't immediately understand what was happening. The current isn't strong, probably 12 volts, but it's very unpleasant and dangerous. You should call an electrician.
Room number 201.
From the decor, it's clear this used to be an expensive, good hotel, but for some reason, it seems the owner has neglected it (that's the impression I got). It would be good to remove the carpet; it's worn out and very old, and its cleanliness is questionable.
Slippers are not provided, nor are toiletries.
I also tried calling their emergency numbers listed at reception, but it was useless.
So, you decide for yourself what you're willing to put up with and what you're not.
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Price per night from€ 46
Posted on Aug 17, 2026|Deluxe Double With Jacuzzi And Sauna - Basement
Guest UserThe host was cordial and helpful, and spoke English well. The hotel's location is excellent for those who want to visit the center of Belgrade, on a fairly main street full of shops, cafes, pharmacies, and markets. Our room was lovely, clean, and spacious, and also cool; we didn't even need the air conditioning as the room was on the lower level and had an ventilation duct. The bed was super comfortable, and the shower was large. The jacuzzi was top-notch and the sauna was great, all in our own private room. We had a wonderful stay. In the evenings, hotel access was via a door with a code. The area was safe and not very noisy. Free and fast Wi-Fi. If you're traveling by car, parking is free from 2 PM on Saturday until 7 AM on Monday. The only suggestion I'd make is to add more towels; otherwise, it was excellent. If we were to return to Belgrade, we would definitely choose this place again.
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Price per night from€ 40