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Posted on May 25, 2026
Guest UserAside from the official Hilton brand, that's about it. There was a city-wide protest, but the protest was right in front of the hotel. I waited outside for almost four hours. Shops were closed, police blocked the roads, and people were protesting. I went inside to drink a few glasses of water from the front desk, but the staff gave me several dirty looks. Seriously, I didn't have water for four hours because of the road closures. If I could buy water, I wouldn't have. They didn't even offer to bring me two bottles of water so late. Sigh.
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Price per night fromCAD 261
Posted on Jun 11, 2026
Guest UserSimply the best location, right in the heart of Belgrade. From the airport, take the free 72 bus to the last stop and it's just a 5-minute walk to the hotel. The breakfasts are amazing, they have everything and more! In the room, there's tea, coffee, and water available at the cooler in reception. The bed is comfortable, and hot water is the most important thing for me. We stayed for one night on a layover. I really regret not booking a longer stopover, as the city feels so cozy to me. I will definitely come back to Belgrade and only to this hotel. I recommend it to everyone!
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Price per night fromCAD 87
Posted on Jul 4, 2026
Anonymous UserI had mixed feelings about my stay.
First, the positives: the staff were outstanding. The front desk team, concierge, and everyone I interacted with were genuinely friendly, professional, and eager to help. They were easily the highlight of my stay and deserve recognition.
Unfortunately, the overall experience didn’t live up to what I’d expect from a 5-star hotel. At check-in, I asked if there was an option to upgrade to a better room. I was shown a Superior Room, but it overlooked construction, so I chose to keep my original Deluxe Room.
After checking in, I immediately noticed a strong smell in the room. I reported it, and a staff member came to inspect it, saying it would take a few hours to resolve. At that point, I expected the hotel to proactively move me to another comparable room. Instead, there was no apology, and I was eventually moved to a much smaller room without the bathtub that my original room had. Since the process had already taken quite a while, I decided not to push the issue further.
The excellent staff made a positive impression, but the way this situation was handled fell short of the standard I’d expect from a 5-star property.
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Price per night fromCAD 350
Posted on Jan 17, 2026|1 King Bed
Guest User
I spent my New Year holidays at this hotel, and the experience was truly excellent.
First of all, I want to highlight the outstanding level of service. The staff were consistently professional, warm, and incredibly efficient. From the front desk to the concierge team, everyone was helpful, polite, and quick to assist with any request. It really made the stay feel smooth and stress-free.
The rooms deserve special mention as well. Everything was spotless and very well maintained. The heating and air conditioning worked perfectly, the bathroom was spacious, and the bathtub was simply luxurious. The overall comfort and quality of the room were top-level.
Finally, the spa area was a real highlight. A beautiful and well-designed space with multiple saunas, a great pool, jacuzzi, and a relaxing fitness and wellness atmosphere. It felt like a true retreat after a long day.
The food was also excellent, fresh, and very tasty. Overall, I genuinely enjoyed every part of my stay and would be very happy to return. Highly recommended.
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Price per night fromCAD 198
Posted on Jun 20, 2026
Guest UserThe hygiene is acceptable, and the location is good, with many bus routes nearby, though it's not very convenient to get to the airport. My biggest complaint: the description said there was a dryer, but there wasn't one! The room door couldn't be deadbolted as it was broken, and the bathroom door couldn't close, also broken. The shower water kept fluctuating between hot and cold! The hairdryer had very weak power. Breakfast was passable, but if you're staying for multiple days, the breakfast pretty much stays the same. The service was alright, but I can't give the hotel a good review. The facilities are just too run-down.
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Price per night fromCAD 89
Posted on Aug 23, 2026|Standard Double Room
Mila_SGood hotel, quiet street, close to attractions, walking distance to the Old Town, the fortress with the Sava embankment, the square, pedestrian boulevard, Rajiceva shopping mall, and streets with bars and restaurants. Just 5 minutes from the hotel, there's a fantastic restaurant called 'Zavicaj' serving homemade Serbian cuisine – it's delicious, reasonably priced, and always busy. Overall, the location is excellent. Inside, it's cozy; the room has slippers but no bathrobe or hair conditioner. In the shower, there's only one dispenser for universal gel/shampoo, and liquid soap by the sink – that's all. There was no shoehorn. No iron, perhaps it's available upon request or in a separate room, but I didn't inquire. Room 002 on the ground floor overlooked the hotel parking lot, with zero view. Even though I requested a high floor when booking, they gave me the lowest one.
The breakfast was perfectly adequate; we didn't leave hungry. Sausages, scrambled eggs (which were actually not tasty and dry), fried eggs, cold cuts, dessert, fruits, vegetables – all available. I don't drink coffee, but there's no coffee machine, just one type of coffee in a pot. The air conditioning works very well and cools quickly. Blackout curtains. Mattress, pillows – all comfortable. No complaints about the cleaning. We didn't use the hotel's additional services (spa, etc.). The soundproofing is average, but it didn't prevent us from getting a good night's sleep.
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Price per night fromCAD 106
Posted on Feb 4, 2026|Economy Double or Twin Room
Guest UserThe hotel is pretty convenient and suitable for both solo travelers and couples. The location is very good. I stayed 3 nights and had a very pleasant experience. Breakfast is also Okay. Overall I would recommend it.
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Price per night fromCAD 80
Posted on Jul 27, 2024|Standard Double Room
travelblizzardThe hotel room was great and the location I would say it’s super convenient but the problem is that they don’t refill the water and the tea besides the first day. I was very surprised when I called the receptionist and asked if they could bring water since the cleaning lady forgot to refill it but they say it’s only complimentary on the first day. That was shocking as it has been the first time ever to see this. Also when booking on trip.com you see that it says “Welcome Fruits” but the food only fruit I saw was at the reception on a bowl display. The ladies at the reception during the day they were amazing and super helpful but the men from the Night Shift are quite unfriendly. Overall I would recommend it but I would encourage the hotel to work on their complimentary water as it is nice to come back after sightseeing and drink some bottle water.
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Price per night fromCAD 133
Posted on Mar 24, 2026
Guest User
I stayed many times in this hotel. Breakfast is very simple compare to other 4 stars hotel. it's still ok for me. . This time feels not good. which made me unhappy is that I asked the hotel to call a taxi for me. and it called an expensive one (named hotel taxi and not a regular taxi), which is more than 30% higher than you call a taxi on the taxi parking area on the road by urself. I will never try again.
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Price per night fromCAD 165
Posted on Apr 22, 2026|Deluxe Room
Svet_Lana78This hotel is really good: the staff are friendly and helpful, the location is convenient – right in the city center, and the breakfasts are delicious – a glass of good champagne at breakfast is a definite bonus! The room has a coffee machine, a kettle, and unlimited bottled water; cleaning is thorough every day. The Michelin-starred restaurant (and it truly is) on the top floor is expensive, but the food is exquisite.
Minor drawbacks: the coffee at breakfast is simply awful (I'd even read about this in other reviews) – terrible black, and even worse with milk (was it spoiled or something?) – this isn't acceptable for a 5-star hotel. Also, toothpaste is only available upon request, the shower smells musty, and there are no shelves to place toiletries.
But these are all minor details; overall, I enjoyed my stay. I'll recommend it and will definitely come back next time.
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Price per night fromCAD 164