Hotels with WiFi in Jiaxing

Our stay was excellent, and we especially want to commend our butler, Xiao Jiang. From pre-arrival communication and meeting us at the scenic area ferry terminal, to planning our itinerary and arranging dining and boat tours during our stay, she was incredibly thorough and thoughtful throughout. She proactively anticipated our needs, even thoughtfully providing mosquito repellent. Her demeanor was warm and professional, and her service was attentive yet unobtrusive, making us feel truly welcomed in this water town. The hotel's architecture uniquely reflects silk culture, and the breakfast was delicious. Coupled with our butler's high-quality service, our trip was incredibly comfortable. We'll definitely choose Silk Hotel again on our next visit.

I successfully contacted Grace, our personal butler, before check-in. The bed rail I requested was all set, which was a huge plus ✌. On the day of arrival, she waited patiently under the blazing sun 🥹. After meeting, she even offered to carry my luggage (her small frame held immense energy, I felt so bad!). Check-in at the hotel was seamless. Thanks to Grace's thoughtful arrangements for all our dining and entertainment needs (explaining routes on the map, quickly arranging shuttle services, recommending excellent restaurants, and organizing round-trip gondola rides, everything was perfectly handled). Personally, I think Jintang is the absolute best choice for a family trip, no competition 🫰.

The room was great and comfortable, and it was convenient to get around. I was quite satisfied during my stay; the room facilities were comprehensive. The only minor issue was that the soundproofing might be a bit poor, but other than that, everything else was fine. The hotel service was very thoughtful and attentive. Overall, I'm very satisfied.

I highly recommend the Haining Hualuxe Hotel! The front desk service was a pleasant surprise; the staff were all very friendly and smiled throughout, making the check-in process efficient and smooth. They patiently explained all the details about breakfast, the pool, and other amenities, and even offered a welcome tea. When I inquired about using the pool during pregnancy, the staff thoroughly explained the risks and politely informed me of the hotel's policies, showing both professionalism and discretion. They were patient in answering all my questions, and the service was thoughtful and attentive, truly reflecting the quality of a high-end hotel. My stay was perfect, and I'll definitely choose this hotel again next time I'm in Haining.

The hotel itself is a historic building, meticulously maintained, and perfectly aligned with the Wuzhen culture. It's a joy to explore, and while I couldn't post photos with people in them, it's truly beautiful! The staff were confident and natural in their descriptions when asked questions. The hotel's restaurant is excellent, with delicious food. The included breakfast is portioned per person, but very generous, saving you the hassle of choosing. I have three minor suggestions, which can be disregarded if not appropriate: 1. The shower pressure in my room was a bit low. 2. Given the hotel's excellent location, a 2 PM checkout would be perfect. I imagine many guests coming for a night tour of Wuzhen wouldn't check in so early. 3. The queue for the sculling boat was incredibly long (during a non-weekend in summer). Although it was included in the hotel package, I ended up skipping it. I would have preferred to tour the hotel's grand mansion instead. If the hotel could arrange someone to lead a guided tour and explain its history, I can't imagine how much more valuable that would be.

I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.

A huge shout-out to the two ladies at the front desk – their service was absolutely outstanding! They were incredibly warm, friendly, and attentive. Not only did they upgrade us to a riverside room free of charge, but they also offered invaluable tips and assistance throughout our stay. Whether it was help with our itinerary, transportation, sightseeing recommendations, or any other small query, they patiently helped us with everything. They truly made us feel at home! Thank you so much for your dedication and lovely smiles, which made our Wuzhen trip even more special. We will definitely choose to stay here again on our next visit to Wuzhen! Thank you, ladies, for all your hard work ❤️

This guesthouse boasts an ideal location, situated right next to Gate 2 of Wuzhen Xizha Scenic Area, just a few minutes' walk away. It's also conveniently close to prominent attractions like the permanent site of the World Internet Conference and the Internet Light Exhibition Center. For visitors planning to explore Xizha Scenic Area, this spot is incredibly convenient, saving a significant amount of time and effort. **Pleasant Ambiance** * The guesthouse maintains a consistently clean and tidy environment. Its interior design features a 'light luxury' style, offering a blend of simplicity and elegance. * The rooms are exquisitely decorated, particularly the themed rooms, where unique ornaments, bedside lamps, and feature walls are thoughtfully chosen to create a warm and cozy atmosphere. **Excellent Facilities** * Room amenities are brand new and include 24-hour air conditioning, hot water, smart TVs, and private Wi-Fi, catering to all guest needs. * A wide variety of room types are available, such as King, Twin, Family, and special King-size rooms. Some even come equipped with trendy electric chairs, ensuring there's an option for every group's preference. **Attentive Service** * The owner and staff provide warm and exceptionally thoughtful service, offering 24-hour hassle-free butler assistance. They also extend pick-up and drop-off services within the Wuzhen area, including transfers to/from the station, making guests feel truly valued. * They are also very caring towards children, providing kid-friendly facilities and entertainment options, which significantly eases travel for families with little ones. **Outstanding Dining** * The guesthouse has a restaurant on its ground floor, serving authentic and delicious local Wuzhen specialty dishes at very reasonable prices. * The surrounding area offers an extensive array of dining options, including numerous breakfast spots, bars, cafes, snack shops, and trendy 'Instagrammable' restaurants.

The hotel's location is excellent, with the scenic shuttle bus going directly to the hotel. Right outside the hotel, you're in the heart of the scenic area, making it very convenient to get anywhere. The butler was very helpful and assisted with our luggage. Any issues were quickly resolved. The room facilities are a bit old, similar to a guesthouse or inn. The hotel breakfast was average; I wouldn't recommend the outdoor dim sum area for breakfast. It gets crowded and stuffy in the summer, and you have to queue up at each stall to buy your food.

Facilities: The room is very good, very suitable for couples to take photos, and the view of the small bridge opposite is great! Hygiene: The room hygiene is very good, nothing to fault Service: The boss picked us up from Xizha in the evening and helped us pick up our luggage at noon and deliver our luggage the next day. He was really considerate! The service is very attentive!