Find highly-rated hotels with real reviews and ratings to find the perfect stay!
Posted on Apr 8, 2026
Chubafuchunma
This hotel, built on the former site of Yida Silk Factory, is a sight to behold in itself. Tucked away in the heart of the town, it offers a serene and beautiful escape from the hustle and bustle. With the help of our lovely butler, check-in and check-out were incredibly smooth. Following video instructions, we arrived at the Wuzhen parking garage where our butler was already waiting for us, instantly easing any apprehension about visiting a new place for the first time. After entering the scenic area, we took a boat through the entirety of Wuzhen to reach the hotel, truly experiencing the unique charm of a Jiangnan water town from the water. The hotel's butler service truly lives up to its name; unlike many hotels with WeChat concierges who are often slow to respond, every request here was met with an immediate and efficient reply, which was incredibly warm and thoughtful. All in all, I highly recommend Yida as a five-star hotel in Wuzhen. It was definitely the highlight of our perfect trip to Wuzhen! My only regret is not asking for the name of our young, enthusiastic, and very helpful butler. I wish her all the best!
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Price per night from£ 321
Posted on Jun 13, 2026
Guest User
For our two-night stay in Wuzhen, we chose 'Jintang'. Upon arrival at the scenic area, we were greeted by the handsome and steady 'Xiao Fan' at the entrance. He arranged a sculling boat for us, which took us along the waterway directly to Jintang. Pushing open the two-story antique wooden doors, we were met with a striking combination of vermillion and emerald green. It was a perfect blend of the ancient and the modern. As I savored a cup of crimson hibiscus tea, Xiao Fan had already completed our check-in. He also set up our facial recognition for entering and exiting the scenic area. Xiao Fan then led us through the hall and around the landscape to our room. The room featured dark green wallpaper adorned with plum blossoms, complementing a vermillion bronze bed. With the tea snacks and afternoon tea on the table, accompanied by refreshing green tea, our three-day Wuzhen journey officially began. A big thank you to the thoughtful service from the lovely ladies and gentlemen at Jintang, and especially to Xiao Fan!
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Price per night from£ 226
Posted on Jun 3, 2026
Guest UserStaying at the Haining Hualuxe Hotel for my trip to Haining was an absolutely fantastic experience, a solid five-star recommendation! The hotel's new Chinese-style lobby is grand and elegant, the location is excellent, and parking is convenient. The rooms are clean and spacious, the bedding is soft and comfortable, and the smart facilities are comprehensive. The breakfast offers a rich variety, and the local specialty pastries are absolutely delicious.
What truly stood out during my stay was Andy! His check-in process was efficient and professional, and he was patient and gentle. He proactively explained the hotel's amenities, breakfast times, and local attractions, providing incredibly detailed service.
Communication with him was smooth throughout, and his responses were always prompt and genuine. He genuinely put himself in the guest's shoes to solve problems, and his professionalism and service意识 were truly touching. The thoughtful Chinese hospitality that Hualuxe is known for was perfectly embodied by Andy.
All the staff throughout the hotel were warm and courteous; the concierge actively helped with luggage, the room cleaning was meticulous, and the accompanying pool and tea space offered an excellent experience. Whether for a business trip or a family vacation, Haining Hualuxe is the top choice in Haining. I'll definitely choose to stay here again on my next visit to Haining, and I highly recommend Andy!
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Price per night from£ 43
Posted on Jun 2, 2026
Jeremiah AYHighly recommended for a relaxed, VIP experience in Wuzhen! We stayed for 1 night at the Wuzhen Club House (Sheng Ting) and had a great experience.
1. Cleanliness: Very good, especially considering it's a refurbished old heritage building with traditional wooden furniture. Everything was well-maintained and spotless.
2. Amenities & Food: The room amenities are basic for the same reason, but completely sufficient for a simple, comfortable stay. The included breakfast was a pleasant surprise—quite a large spread of delicious local specialties.
3. Location: Fantastic. It sits right near the middle of the West Scenic Area (Xi Zha), making it the perfect base for exploring. The best part of staying inside the scenic area is that the late nights and early mornings are incredibly quiet, which is perfect for crowd-free photo taking.
4. Service: Absolutely outstanding, you really get VIP treatment. The hotel reached out to us before our stay to provide arrival info and set up a group chat to keep in touch. Our assigned housekeeper, Xiao Chen, met us right at the car drop-off point and guided us all the way to the hotel. He took care of everything—arranging our breakfast, ensuring our room was in order, and attending to our every need. He also gave us a great overview of the scenic area, recommended local food options, made restaurant reservations for us, and even walked us right to the departure point when we checked out.
Highly recommend booking a stay here to experience Wuzhen at a relaxed pace with VIP treatment. It is especially great if you are traveling with kids, as you can easily return to the room multiple times throughout the day to rest and decompress.
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Price per night from£ 118
Posted on Jun 4, 2026
Miruliuqi
The service was exceptional, from being picked up at the parking lot to the smooth check-in process at the hotel. After check-out, we were also driven back to the parking lot. The hotel is quiet and elegant, and the rooms are very spacious. Most other hotels within the scenic area are quite small, so I chose this one and wasn't disappointed. We could see the tributary from the balcony, and my child even chatted with the old man cleaning the river. Overall, the stay was fantastic. The only issue was the sticky, squeaking sound the disposable slippers made on the tiled floor, especially at night, which disturbed my family's sleep. I'm not sure if it was the slippers or the floor, perhaps the floor cleaner wasn't rinsed properly. Also, the morning dim sum experience was just average; there wasn't much good food, and it was hard to find a seat. I assume the hotel's breakfast would have been better.
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Price per night from£ 125
Posted on Dec 27, 2025
203893****
I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.
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Price per night from£ 49
Posted on Jul 14, 2026
Guest UserFor our holiday trip, we chose Tong'an Hotel. Even before we set off, Xiao Shi contacted us in advance to go over our itinerary. Knowing we were traveling with a child, she thoughtfully arranged bed rails in the room beforehand, which was a huge relief for us parents and made us feel completely secure.
On arrival, Xiao Shi met us directly at the Tourist Service Center, helped us with our luggage the whole way, and was incredibly warm and attentive. We felt right at home the moment we stepped off the bus.
The biggest surprise of this trip to Wuzhen was how few people there were! We completely avoided the hassle of crowds, and were able to stroll leisurely around the scenic area with our child. Our photos turned out amazing, and the overall experience was fantastic. Although we happened to visit during a typhoon, the weather cooperated surprisingly well and didn't dampen our spirits.
When we checked out on the second day, Xiao Shi also meticulously arranged our onward journey. We're truly grateful for her thoughtful care and attention to detail.
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Price per night from£ 85
Posted on Jun 18, 2025|Vanilla Sky Double Bed Room
WenwenailvxingThis guesthouse boasts an ideal location, situated right next to Gate 2 of Wuzhen Xizha Scenic Area, just a few minutes' walk away. It's also conveniently close to prominent attractions like the permanent site of the World Internet Conference and the Internet Light Exhibition Center. For visitors planning to explore Xizha Scenic Area, this spot is incredibly convenient, saving a significant amount of time and effort.
**Pleasant Ambiance**
* The guesthouse maintains a consistently clean and tidy environment. Its interior design features a 'light luxury' style, offering a blend of simplicity and elegance.
* The rooms are exquisitely decorated, particularly the themed rooms, where unique ornaments, bedside lamps, and feature walls are thoughtfully chosen to create a warm and cozy atmosphere.
**Excellent Facilities**
* Room amenities are brand new and include 24-hour air conditioning, hot water, smart TVs, and private Wi-Fi, catering to all guest needs.
* A wide variety of room types are available, such as King, Twin, Family, and special King-size rooms. Some even come equipped with trendy electric chairs, ensuring there's an option for every group's preference.
**Attentive Service**
* The owner and staff provide warm and exceptionally thoughtful service, offering 24-hour hassle-free butler assistance. They also extend pick-up and drop-off services within the Wuzhen area, including transfers to/from the station, making guests feel truly valued.
* They are also very caring towards children, providing kid-friendly facilities and entertainment options, which significantly eases travel for families with little ones.
**Outstanding Dining**
* The guesthouse has a restaurant on its ground floor, serving authentic and delicious local Wuzhen specialty dishes at very reasonable prices.
* The surrounding area offers an extensive array of dining options, including numerous breakfast spots, bars, cafes, snack shops, and trendy 'Instagrammable' restaurants.
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Price per night from£ 18
Posted on May 3, 2026
Guest UserThe hotel is conveniently located near the Yaohan business district, with a riverside green belt right downstairs. It's also easy to access the expressway for trips to Puyuan and the South Station.
The hotel rooms and hallways are quite spacious, and the soundproofing is good. Our room faced the interior, and although there were many AC units on the podium, we barely heard anything once the windows were closed. Even the sound of doors opening and closing in the hallway in the morning wasn't very noticeable.
In terms of facilities, the two 1.5-meter beds are generally suitable for families traveling with older children. As it's a Four Points, it has all the essential amenities, but they are a more basic version.
The male staff member in the blue suit in the lobby was very enthusiastic. When the young lady at the front desk wasn't sure about the location of the Zicheng historical site and Nanhu Lake, he overheard and proactively came over to provide more details. Thumbs up!👍🏻
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Price per night from£ 47
Posted on May 31, 2026|Pillow Water Featured Double Bed Room B
StevenChong85✅ Wuzhen Zheshui Resort Hotel · Authentic Stay Review
Guest: 2 adults, 1 child (6 years old)
Room Type: Signature King Room B (requires climbing one flight of stairs)
Number of Nights: 1 night
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⭐ Location: Truly super convenient
The hotel is right inside Xizha Scenic Area. Step out of the lobby, cross a small bridge, and you're on the streets of Xizha.
It's quick to go shopping, return to the hotel to rest, or take a boat. No need for much walking.
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⭐ Room: Clean, comfortable, with thoughtful touches
We stayed in the Signature King Room B, which requires taking stairs to the first floor (no elevator, so be aware if that's an issue).
The room size is adequate; after placing our luggage, there was still plenty of space to move around, not cramped at all.
The air conditioning is central, with four modes: off, low, medium, and hard. It's sufficient but not very precise.
A thoughtful detail:
The room includes mosquito repellent spray + electronic mosquito coils. It's a water town, so these are very practical.
Overall, the room was clean and comfortable to stay in.
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⭐ Check-in Process: Smooth, not difficult
As instructed online:
1. Go to the Xizha Tourist Service Center to check in first.
2. While there, book the next day's 'zaochake' (morning tea session).
3. The entrance tickets were already included by the hotel, given directly to us.
4. Luggage would be delivered to the hotel.
5. We went into Xizha to stroll around first, then headed to the hotel.
6. Upon arrival at the hotel lobby, they arranged for facial recognition scanning, allowing us free entry and exit from the Xizha Scenic Area during our stay.
The whole process was very clear and organized.
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⭐ Zaochake (Morning Tea Session): Worth it, but book early
We managed to book the zaochake (I heard there are only 200 free spots daily), so it's recommended to book early.
The food served at the zaochake is prepared by the same chefs who make the famous snacks in Xizha – they finish making the zaochake food, then go to Xizha to open their stalls.
So, if you've already booked the zaochake, there's really no need to queue specifically for those snacks in Xizha; it's the same food.
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⭐ Dining: Didn't eat at the hotel restaurant, went to a guesthouse instead
We didn't eat at the hotel. Based on a recommendation from a staff member at the tourist center, we went to Guesthouse No. 1 inside Xizha for a private home-style meal.
The price was reasonable, the food was delicious, and it was the most satisfying meal we had during our entire trip to China.
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⭐ Overall Impression
In one sentence:
Comfortable, polite staff, unbeatable location, and the zaochake was a highlight.
I would definitely stay here again on my next visit to Wuzhen and recommend it to friends.
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Price per night from£ 80