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Posted on Aug 17, 2026|Superior 2-bed Room
Guest UserMy stay here was fantastic! The room was very clean, odorless, and the bedding was soft, ensuring a good night's sleep. The bathroom facilities worked great. Check-in at the front desk was quick, and the staff were all very kind and polite. The location is excellent, making it easy to get around and find places to eat. The area is quiet and not noisy at all. Overall, it's great value for money. I'll definitely book this place again on my next visit. Highly recommend!
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Price per night from£ 37
Posted on Aug 5, 2026|Superior 2-bed Room
Guest UserOur stay was exceptionally comfortable. The hotel's overall quality is consistently high, and every aspect of the service made us feel truly cared for. The front desk staff were warm and courteous; check-in and check-out were highly efficient. They patiently answered all our questions about travel and dining, explaining things in detail whenever we had a query. They were genuinely kind and generous, with no hint of perfunctoriness, providing truly thoughtful and attentive service. The housekeeping staff were diligent and responsible, cleaning our room punctually every day, ensuring a fresh and comfortable living environment.
The hotel's location is excellent, with numerous bus routes nearby. It's very close to shopping districts and attractions, and getting a taxi is also very convenient, saving time and effort for sightseeing or business. The overall environment is quiet and elegant, and the facilities are complete and well-maintained. The thoughtful and comprehensive service, combined with the convenient location, offers outstanding value for money. It's perfect for both short trips and temporary stays. Our overall experience was top-notch, and we will definitely prioritize this hotel for our next trip. We highly recommend it to everyone.
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Price per night from£ 27
Posted on Aug 6, 2026|Deluxe 2-bed Room
BusshuiA huge shout-out to Vanilla at the front desk of The Ritz-Carlton, Shenzhen Galaxy! My stay was absolutely perfect. The lobby ambiance is grand and elegant, and the location is superb. However, the most outstanding aspect was undoubtedly the professional service from the front office team. A special thank you to Front Office Director Perry and the entire front desk team: Hedy, Jimmy, Jennifer, Molly, Erin, Dannie, Koko, Sahar, Joy, Bella, and Eva. The whole team is incredibly well-trained and works seamlessly together, maintaining order even during peak check-in times. Both check-in and check-out processes were efficient and quick.
The team members were consistently gentle and polite, proactively explaining hotel facilities, local transportation, and member benefits. They were prompt in responding to requests for luggage storage, coordinating room needs, and answering inquiries. Their attention to detail was exceptional, perfectly embodying the Ritz-Carlton's 'Ladies and Gentlemen serving Ladies and Gentlemen' philosophy. Each team member was patient, meticulous, and handled situations with poise, resolving issues efficiently and thoughtfully. There was no cumbersome waiting at any point, and my travel fatigue instantly melted away. When I visit Futian next time, The Ritz-Carlton, Shenzhen Galaxy will still be my top choice. I wholeheartedly recommend it to everyone!
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Price per night from£ 189
Posted on Aug 11, 2026|Deluxe 2-bed Room
Guest UserThis Marriott hotel in Shenzhen offered an excellent stay. The overall atmosphere was understated luxury, not overly commercialized. The room had great natural light and was meticulously cleaned. What impressed me most was the staff's service; the guest relations specialist was incredibly kind, thoughtful, and proactively attended to many small details.
During my leisure time, I tried the hotel's mooncakes. The custard lava filling was soft and silky, and the red bean paste with aged tangerine peel had a rich flavor, clearly showing the quality ingredients used. Whether for a short stay or purchasing Mid-Autumn Festival gifts, this hotel won't disappoint. I look forward to my next visit.
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Price per night from£ 103
Posted on Jul 6, 2026
HengchongzhizhuangdelidabaoThis hotel offers great value for money, and it's within walking distance to Haiya Colorful City. I was really impressed by the hotel's public areas – you can play games, work out, relax, read, do laundry, even get a manicure; they have everything! The breakfast buffet was also quite diverse. During breakfast, I saw a foreign guest ask a server for a baby fork, but the server didn't understand. It would be even better if they could improve their basic English training for handling international guests. Keep up the good work! I'll definitely be back for another stay.
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Price per night from£ 48
Posted on May 4, 2026
Guest User
The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.
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Price per night from£ 329
Posted on Aug 16, 2026|Family-friendly Queen Room
Guest UserI brought my child to stay at the Crowne Plaza and booked a family room. Joy was very efficient with our check-in, and whenever we needed something during our stay, she responded quickly and never put us off. As soon as we entered the family room, my child was instantly excited. They loved the room's decor and the children's amenities, spending a lot of time playing in the room.
The room was cleaned daily; the floor and bathroom were tidy, and the bedding was changed regularly. When traveling with a child, we pay close attention to hygiene, and this hotel did a great job. All the in-room facilities worked perfectly, and the Wi-Fi signal was stable, so my child could watch cartoons without any buffering. With the door closed, the room was very quiet; no noise from the corridor came in, allowing my child to sleep soundly at night.
There are many restaurants around the hotel, and it's easy to get a taxi, which saves a lot of hassle when going out with a child. Traveling with children usually involves many small details, but this stay was hassle-free. My child had a great time, and we, as adults, felt very comfortable. Overall, it was a very good experience.
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Price per night from£ 73
Posted on Jun 14, 2026
MarinaVKFriendly staff, clean new rooms
The staff here are very friendly and answered all my numerous questions patiently, including detailed directions on how to get to the observatory. I also bought my beach ticket directly at the hotel – they offered a small discount, which was a nice bonus.
The hotel is completely new. The bed linen is spotless, and the bathroom is excellent with modern fixtures. Everything worked well and felt fresh.
Overall, I really enjoyed my stay. Highly recommended! near I found a nice European cafe, about 5 minutes walking Mike'sKitchen&Bar
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Price per night from£ 32
Posted on Jun 28, 2026
Guest User
Fantastic location, just a few minutes' walk from the Convention & Exhibition Center Metro Station, making it incredibly convenient for business trips and exhibitions! The front desk staff are warm and attentive, and respond very quickly. The rooms are clean and tidy, with a simple yet upscale design. The Ailant mattress ensures a comfortable sleep, and the floor-to-ceiling windows offer great views of the Futian CBD cityscape. The bathroom has stable water pressure and a complete set of amenities. The soundproofing is excellent, ensuring an undisturbed rest. There are plenty of restaurants and shopping malls nearby, and transportation is very convenient. Overall, the attention to detail is impressive, and it offers exceptional value for money. It's my top choice for business travel, and I'll definitely stay here again next time I'm in Futian. Highly recommended!
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Price per night from£ 53
Posted on Aug 13, 2026|Bathtub King Room | Skyline City Views + Premium Appliances + Deep-Sleep Bedding
Anonymous UserThis stay was a wonderful surprise! The apartment's location is excellent, very close to Luohu Port, just one subway stop away, making cross-border travel between Shenzhen and Hong Kong incredibly convenient.
The building and apartment are newly renovated, having only opened six months ago. You can see thoughtful design details everywhere, and the quality is top-notch. The room was clean and comfortable, with a cozy atmosphere. Staying here felt like a relaxing homecoming. Highly recommended for short-term stays.
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Price per night from£ 45