Hotels with WiFi in Shenzhen

The room was clean and tidy, and the bedding was soft and comfortable, ensuring a good night's sleep. The overall environment was quiet and peaceful. The staff were enthusiastic and attentive, responding promptly to all requests. The facilities were complete and functional, and the location was convenient for getting around. It offered great value for money, and my stay was very pleasant. I would choose this hotel again on my next visit.

First time here, and the location is great, making it super convenient to get around. It looks like it was recently renovated because there's no weird smell and the environment is lovely. The facilities are all there, and the staff, especially the ladies, are incredibly friendly and helpful. They proactively solve problems. I misplaced something, and they actively helped me look for it. At first, I thought it was gone for good, but they diligently searched and eventually found it. More than the outcome, their responsible and dedicated effort made me feel so happy and valued. Honestly, even though the surroundings can be a bit noisy, the room itself is really good, the soundproofing is decent, and it's very clean. I have to say again, the service is excellent! Fantastic! I'll definitely be back next time!

The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.

I chose this five-star hotel for a short getaway in Shenzhen, and it did not disappoint! The lobby is elegantly luxurious, check-in was very efficient, and the concierge service was proactive and attentive. The room was spacious with a fantastic city view. At night, overlooking the Futian skyline was truly atmospheric. The bedding features Marriott's signature 'cloud-like' comfort, so even a light sleeper like me had a peaceful night's rest. The outdoor pool had clean water, and the gym was well-equipped, perfect for some leisure and relaxation. The breakfast buffet offered a mix of Chinese and Western dishes. The freshly-made rice noodle rolls and omelets tasted authentic, showing consistent quality in their food offerings. The staff were friendly and professional, handling any small issues efficiently. The location is excellent, making it convenient for exploring and dining. I highly recommend it to anyone visiting Shenzhen!

Although there were a few minor hitches during my stay, the hotel staff handled everything efficiently and responsively, and the issues were resolved quickly and properly. I'd especially like to thank Jennifer for her patient assistance throughout, her gentle and considerate demeanor, and for proactively helping me coordinate various matters – she's very responsible. Overall, the positive aspects far outweighed any negatives; the hotel's emergency service and staff professionalism are commendable. I would choose this hotel again for my next trip, highly recommended!

I was unexpectedly stranded at Shenzhen North (Shenzhenbei) during the busy holiday season and urgently needed a place to stay. After comparing several listings on Trip.com, this hostel stood out based on its reviews, and it fully lived up to my expectations. The photos are accurate and reflect the property exactly as it is. The host prepared the bed sheets and pillowcases right in front of me, which immediately reassured me about the cleanliness. Everything was spotless and well maintained. Cleanliness is one of my top priorities when choosing accommodation because I value my health, and I felt completely comfortable staying here. I saw no pests or anything unhygienic, so if you’re concerned about that, you can rest easy. The host speaks basic English and was very welcoming. Since I had just traveled from Hong Kong Airport to Shenzhen North, he even kindly offered to show me around the area. There are plenty of food options nearby, I enjoyed Lanzhou noodles and stinky tofu just steps from the building. For clarification, the hostel is located inside an apartment building and operates in a dorm-style setup. Shoes are removed at the entrance, and guest slippers are provided. There is a comfortable common area with a sofa and dining table, free drinking water, and complimentary toiletries including a toothbrush and disposable towel, which was especially helpful since I had forgotten to pack one. The bathroom is modern and equipped with a Western-style sit-down toilet. Each bed has its own privacy curtain and personal light, which I appreciated. There are also power outlets conveniently located at each bed. Wi-Fi worked smoothly without any issues, and free laundry is available, which is a great bonus for travelers. There are designated quiet hours, so you can sleep comfortably. During my stay, it was peaceful and no one snored. The host even asked whether I snore, which shows he is considerate of all guests. The other guests were polite and respectful. I was the only foreigner staying there, and the rest were Chinese travelers who were likely in the same situation, unable to secure train tickets that night. The property is non-smoking, which I also appreciated. The only minor downside is for taller guests. I am 183 cm (6 ft), and I had to curl up slightly since the bed length appears to be around 180 cm. It was manageable, but something to keep in mind if you’re tall. The location is very convenient. It’s next to the train station, and you can easily take the subway if you have luggage. It only cost me 2 RMB to ride, so there’s really no need to take a taxi. In the morning, I bought pork steamed buns and soy milk from a nearby vendor, he was friendly, and the food was great. For $4, this was outstanding value. If you’re looking for a clean, affordable, and convenient place to stay near Shenzhen North, this is an excellent option. Hopefully this review helps anyone considering staying in the area. 假期高峰期间，我意外滞留在深圳北站，急需找一个地方过夜。在 Trip.com 上对比了几家之后，这家青旅的评价最好，事实证明我的选择是对的。 实物与图片完全一致。老板当着我的面铺床单和枕套，让我对卫生情况非常放心。整体环境非常干净整洁，维护得也很好。因为我很重视健康，选择住宿时卫生是我最看重的因素之一，这里让我住得很安心。没有看到任何虫子或不干净的地方，如果你担心卫生问题，可以放心选择。 老板会说一些基础英语，人也非常热情。我刚从香港机场来到深圳北，他还主动提出可以带我熟悉一下周边环境。楼下和附近有很多吃的，我就在旁边吃了兰州拉面和臭豆腐，非常方便。 这家青旅位于一栋公寓楼内，是宿舍式布局。进门需要脱鞋，店家会提供室内拖鞋。公共区域有沙发和餐桌，提供免费饮用水，还有一次性牙刷和毛巾。我旅行时忘记带毛巾，这点对我来说非常贴心。卫生间是现代化的马桶，不需要蹲厕。 每个床位都有隐私帘和独立照明灯，床位旁边也有插座。Wi-Fi 信号稳定，没有任何问题。另外还提供免费洗衣服务，这对旅行者来说是很大的加分项。 店内有安静时间规定，所以晚上可以安心休息。我入住期间非常安静，也没有人打呼噜。老板还特意问我会不会打呼噜，可见他很照顾每位客人的感受。 其他住客都很礼貌、很安静。我是唯一的外国人，其他客人都是中国旅客，可能和我一样，当晚没买到火车票才临时入住。这里是无烟环境，我很喜欢这一点。 唯一的小缺点是对高个子来说床可能稍短。我身高183厘米（6英尺），需要稍微蜷着睡。床长大概180厘米左右，高个子可以提前考虑一下。不过整体来说还是可以接受的。 地理位置非常方便，就在火车站旁边。如果带行李，可以直接坐地铁到附近，我只花了2元人民币，完全没必要打车。第二天早上，我在附近买了猪肉包子和豆浆，老板也很友善，味道不错。 总的来说，4美元的价格性价比非常高。如果你在深圳北附近寻找一个干净、实惠又方便的住宿地点，这里是非常不错的选择。希望这条评价能帮到有需要的人。

This hotel offers great value for money, and it's within walking distance to Haiya Colorful City. I was really impressed by the hotel's public areas – you can play games, work out, relax, read, do laundry, even get a manicure; they have everything! The breakfast buffet was also quite diverse. During breakfast, I saw a foreign guest ask a server for a baby fork, but the server didn't understand. It would be even better if they could improve their basic English training for handling international guests. Keep up the good work! I'll definitely be back for another stay.

Fantastic location, just a few minutes' walk from the Convention & Exhibition Center Metro Station, making it incredibly convenient for business trips and exhibitions! The front desk staff are warm and attentive, and respond very quickly. The rooms are clean and tidy, with a simple yet upscale design. The Ailant mattress ensures a comfortable sleep, and the floor-to-ceiling windows offer great views of the Futian CBD cityscape. The bathroom has stable water pressure and a complete set of amenities. The soundproofing is excellent, ensuring an undisturbed rest. There are plenty of restaurants and shopping malls nearby, and transportation is very convenient. Overall, the attention to detail is impressive, and it offers exceptional value for money. It's my top choice for business travel, and I'll definitely stay here again next time I'm in Futian. Highly recommended!

TLDR: Good room, convenient location, with some areas for improvement in service Overall, we had a comfortable stay. The apartment is in a very strategic and accessible location, with three metro stations within walking distance and Dongmen Old Street nearby. It was also convenient to get around by car — around 15 minutes to Luohu Station and about 25 minutes to Futian Station during our stay, although the travel time was affected by traffic. Overall, the location was definitely one of the highlights. The room was spacious, generally clean and well-equipped. We particularly liked having a washing machine, fridge with a freezer compartment, proper dining area and sofa. The room amenities were practical and convenient. It would be a nice added touch if the bathroom could also have a bidet. There were, however, some areas where the guest experience could be improved. Front desk service could be more attentive and proactive. We were initially given one room card for two guests and had to request for an additional card. Unfortunately, the additional card was coded incorrectly, so we had to wait again while it was rectified. These were minor issues, but better attention to detail could make the check-in process smoother. We also found that the staff were generally not very proactive in offering assistance. On several occasions, we had to ask specifically for help rather than being guided or assisted upfront. It may simply have been our experience during this stay, and we are not sure if this is common in Shenzhen or specific to the property, but a more welcoming and service-oriented approach would definitely improve the guest experience. That said, we did encounter two staff members who were very helpful. They assisted us late at night when we needed help with returning some Taobao items, and we really appreciated their willingness to assist despite it being late. Their helpfulness stood out and showed that there are staff who are willing to go the extra mile for guests. Noise from the doorbell was another concern. The doorbell was quite loud and could be heard from neighbouring rooms. On one morning at around 7:10am, someone repeatedly rang the doorbell outside our room for several minutes. As the sound was clearly audible from inside our room, it was quite disruptive and a little unsettling. It may be worth reviewing the doorbell volume and how repeated ringing is handled. For ******* deliveries, food was usually left at the collection cabinet beside reception. We had to contact reception to have it sent up to the room via the robot. A more streamlined delivery process or clearer instructions for guests would be helpful. The check-out and luggage storage process could also be improved. We had to wait for the staff member to finish another task before being attended to, and when we mentioned that we wanted to store our luggage, it was not immediately clear where we should leave it or what the procedure was. Similarly, when we later returned to collect our luggage, there was some waiting time before the luggage was retrieved. Providing clearer instructions and acknowledging the waiting time would make the process feel more organised. Overall, the room, facilities and location were definitely the strong points of our stay. With some improvements in staff attentiveness, willingness to assist, communication and service responsiveness, the overall experience could be considerably better. We appreciated the two staff members who assisted us with our late-night Taobao returns, and hope the same level of helpfulness and attentiveness can be consistently extended to all guests.

Lu Muo is a one of a kind customer service agent. She is super fast to answer, very polite and shows that she cares about the customer. Pillows are very fat 😁, blankets are very cozy, beds have brand new outlet sockets, LED with warm and cold options, vending machine inside the hostel with snacks, meat, drinks. Incredible location. Very safe building and super safe area. literally more than 30 places to eat/coffee in 300 meters radius. some open until 3 am, so 24 hours. Super safe neighbourhood. 🇨🇳⛩️♥️