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9.3/10
Great
SShayne BataclanWe had an incredible stay at the Conrad Manila. The location is perfect, right next to the Mall of Asia, making it easy to access dining and entertainment. Our room was a highlight—modern, clean, and the beds were incredibly comfortable. The best part, however, was the service. Every member of the staff, from the front desk to the restaurant team, was professional, friendly, and genuinely attentive to our needs. The breakfast buffet was a top-notch culinary experience with a huge variety of delicious options. We can't wait to come back and experience the Conrad hospitality again.
WWanderLenIf u have a flight at Terminal 3 NAIA, this Hotel at Newport city is okay. Just simple observation; Service at check-in and check-out is bit disappointing, so slow process, it's bit busy but only 2-3 front desk attendants, to think it is weekend. I notice at express lane but no attendant standing there. Service at security and bellmans are okay but standing most service for me are the pool attendant, Mr Bert & Nil, so much knowledge on the hotel service and very attentive to all pool guests, kudos guys! Room attendants in our floor are friendly and giving smile to guests even we saw them tired are well appreciated.
To all other guest coming from other country to book this hotel, prepare Pesos for deposit coz they never accept other currencies in case u will use cash as deposit. Nwei, we'll be back again.
JJoshua FernanWe had a fantastic overnight stay and were very satisfied overall. The dinner we ordered was delicious and worth the price. Our only important feedback was the check-in process. The requirement for a cash deposit was a hassle, especially as we were traveling with an 8-month-old and checking in late. We were so eager to get to our room and settle. Since online transfers weren't accepted, we found the payment options surprisingly limited for a hotel of this reputation. Despite this, all our needs were met, and we enjoyed our visit.
DDamien FieldThe location is excellent for entertainment quarters and shopping, the staff friendly and helpful and the room spacious and clean. While not an avid TV watcher there was no channels due to a tech Italy issue. Four days later nothing resolved and no acknowledgement for the inconvenience. Ah well.
SShenlan314Overall, it's pretty good, though the value for money is just average. I was a bit hesitant to book after reading some reviews, but it wasn't as bad as I expected once I checked in. The breakfast was decent too.
**Facilities:** There are 6 elevators, making it convenient to go up and down. The hotel is highly automated with modern technology.
**Cleanliness:** Typical Philippines style – a moldy smell, poorly maintained, and the sheets looked dirty. (This is a common issue in many places here, so I'm not surprised).
**Environment:** Although it's close to the airport, there wasn't much noise in my room.
**Service:** The check-in process was inefficient. There were only two customers in front of me and two staff members, but I waited for almost 20 minutes (this aligns with what other reviews said). However, I wasn't asked for a deposit upon check-in, and check-out was quick – just handed in the card.
NnocheesepleaseThe hotel was modern, clean and the location was excellent! The hotel was located near attractions and they provide a shuttle service from the mall to the hotel. If you have a car, they also have free parking for guests.
The rooms had ample space, though the toiletries were basic and the towels looked old. I loved the rooftop pool/bar the view was fantastic and there was a nice breeze.
The service was superb as everyone was professional and kind. Would book again 👍
Iimran_lotiaI had a pleasant stay at Skyport Hotel. The place is very clean and looks newly opened. The staff were extremely helpful and courteous, especially Rab at the reception, who made everything smooth and comfortable. The hotel is also conveniently located very close to the airport, making it an ideal choice for anyone looking for a short stay or transit stop. Highly recommended!
AAnonymous UserLocated very close to the airport. Passable clean experience for the price paid, but several annoyances. Firstly, hot water wasn't working. Secondly, there were no towels in the room (though staff sent them over very quickly). The aircon in my room was also very loud at times, like a construction drill if not set to fan mode. Finally, the airport shuttle was not as advertised. I could not contact them via the hotline when I arrived, even with the help of the tourism desk. I had to take a grab. And when departing, for some weird reason only even numbered hours have free shuttle, and you have to pay 200 pesos if you want a shuttle in even numbered hours (just take a Grab, it is cheaper)
Staff were helpful and had good service. Breakfast was plentiful. Overall it was a mixed experience and I would say manage your expectations.
KKSENIIA ABEIDULINABest choice to stayed at this hotel. It's conveniently located near the airport and the largest shopping mall, the Mall of Aysha. The rooms are small but very comfortable, and most importantly, the hotel has an amazing rooftop. There's a swimming pool and plenty of outdoor chill areas. I always recommend this hotel to my friends!
BBrett& JenniferWow what a lovely paradise, This hotel has everything you need in one place. A lovely open dining area with affordable good menu prices and big meals looking towards the pool area. Our only regret was not booking longer so we would have time for the activities. All the staff was super friendly and really look after you. We will definitely be back when we are able.
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