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Posted on Aug 28, 2026|Serene One Bedroom Twin
TTYY5566Our family of four had an incredible vacation at the HUALUXE Xiamen Haicang this time, and we're especially grateful for the thoughtful care from our butler, Jennie! She helped us get a spacious and comfortable room, and even prepared children's toiletries and a guide to nearby family-friendly activities in advance. Her responses were prompt and appropriate, making us feel cared for without being intrusive, allowing us to relax completely throughout our stay. The service quality at HUALUXE is top-notch, and Jennie is both professional and warm-hearted. This will be our first choice for future family trips, and we'd love to try other HUALUXE properties if the opportunity arises.
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Price per night fromTHB 7,908
Posted on Apr 7, 2026
Anonymous User
The hotel environment is impeccable, with spacious public areas and beautiful birdsong and flowers. Perched on a hill, I was woken up every morning around 5 or 6 by the chirping of various birds. It's about a 15-minute walk to Xiamen University and Putuo Temple, though it's uphill and a bit tiring, but taxis are quite convenient. The room was also very large, with a bedroom offering a distant view of the rooftops of Xiamen University. All in-room facilities were well-equipped. While I wouldn't delve too deeply into the cleanliness details, it was acceptable, but the sound of water running from the rooms above or next door was particularly noisy. The service was excellent, with prompt responses to all requests! Overall, I was satisfied, with one exception: the breakfast was too basic. It felt like it cost less than five yuan to make, truly the most perfunctory breakfast I've ever had in decades of staying at hotels. We ended up ordering takeout for the kids for both days, so I don't think it's worth booking a rate that includes breakfast. I'd like to offer a suggestion to the hotel: with such a great location and environment, it should strive for perfection by putting more thought into improving the breakfast. For tourists, a hearty breakfast is truly important. If a buffet isn't feasible due to cost-cutting, at least the set menu could be more varied, instead of just offering a bowl of congee and one or two pre-made buns every day, which is quite unappetizing.
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Price per night fromTHB 1,011
Posted on Sep 14, 2026|Deluxe Executive Room - Sea-View (Double Bed)
JiaojiaoxiaoyezishuJD
Extremely satisfied!
1. I originally planned to check in and drop off our luggage before taking my child out, but my child fell asleep on the way 😂. A big thanks to Gemma for contacting housekeeping. Even though our reserved room wasn't ready at around 12 PM, she found another room for my child to rest in. I'm very grateful! We were also allowed a late check-out until 1:30 PM today. They truly tried their best to meet our needs when it was possible.
2. The front desk staff didn't constantly push for room upgrades, unlike what some other reviews mentioned. They didn't even bring it up once.
3. The room was very spacious, the bedding was comfortable, and the large bathtub was, as always, my child's favorite.
Photo 1 is the city view room used for resting, and the back is the sea view room.
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Price per night fromTHB 5,796
Posted on Oct 28, 2025
Guest User
This is a very good hotel. It is right next to the shopping mall, so restaurants and coffee shops are everywhere. We really appreciated the friendly front desk staff getting us an upgraded room. It is spacious, cleaned, comfortable, and fully stocked with everything we need. We love their long and cleaned pool. It’s perfect for lap swimmers. Definitely we will recommend this hotel to our friends and family.
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Price per night fromTHB 1,562
Posted on Aug 15, 2026|Sanle Secret · Serenity Residence Quiet Space | Deep Rest
Guest UserThis hotel is closest to Piano Wharf and not far from Sanqiutian Wharf. It's very close to the shore, yet tucked away in a quiet spot. On the way, you'll pass the Gulangyu Museum. My room was on the first floor and was well-decorated and very clean. Overall, I was very satisfied with my stay.
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Price per night fromTHB 726
Posted on Sep 9, 2026|Luxi - Sea View Double Bed Room
Guest UserThe location is fantastic, right inside the Shimao Twin Towers. Just downstairs, you'll find the Yanwu Bridge Observation Deck and Shapowei, making it incredibly convenient for dining, entertainment, and sightseeing. The room facilities are very new, and the smart home features are easy to use. The soundproofing is also excellent, ensuring a peaceful night's sleep. The service was very responsive; they even helped us store our luggage after check-out. Definitely a five-star rating!
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Price per night fromTHB 470
Posted on Sep 3, 2026|Superior Room (2 Beds)
Anonymous UserOur stay exceeded expectations, and the experience was fantastic! The room was clean and tidy, the bedding was soft and comfortable, and the hygiene was impeccable. The duty manager, Frank, was warm, polite, and responsive. The location is great, making it easy to get around. Overall, it offers excellent value for money. I'll definitely choose this place again next time I'm in town. Highly recommended!!
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Price per night fromTHB 1,922
Posted on Aug 11, 2026|Xihai Exquisite Twin Room
Guest UserThe Xiamen Pullman Shimao Hotel is quite good. The entire hotel is massive, and upon arrival, it feels like stepping into a French chateau. The hotel is divided into three areas: Xihai, Ruihai, and Yihai Town. This time, I stayed in Xihai. The hotel lobby is grand and impressive, with a magnificent dome. The staff were also good; they helped carry my luggage to the lobby as soon as I got out of the car. The front desk staff were efficient, and check-in was quick. In particular, a lady with glasses in the lobby provided excellent service; she was very helpful and explained everything in detail. She was probably a supervisor, though I didn't catch her name. The hotel room was spacious; as soon as I opened the door, the curtains automatically drew back, revealing a view of the ocean. The room was roomy, comfortable, clean, and tidy. The bathroom was also large, with a separate wet and dry area and a bathtub. The two sinks were particularly convenient. The bedding was soft and comfortable. The hotel is close to the sea, just a few minutes' walk to Rainbow Beach. The hotel offers both an indoor heated pool and an outdoor infinity pool to choose from. You can enjoy the beach or swim in the hotel's pools. There are also several children's play areas. Every corner of the hotel feels incredibly picturesque, especially Yihai Town, where every short walk reveals a new theme. It's fantastic for families with children and for ladies who love taking photos. The entire hotel is genuinely huge; I feel like I haven't even explored it all. I'll definitely come back to stay again, and next time I'll try Ruihai for a different experience. There was one minor issue: the hairdryer plug in the bathroom kept falling out and didn't stay securely. That needs to be addressed. Overall, the hotel is still very good. The Pullman is a hotel I would happily return to.
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Price per night fromTHB 3,138
Posted on Jun 19, 2026|Superior Villa Suite with Moutain View
ChunfengbudengxianI had high expectations for Le Méridien Xiamen, a high-end Marriott property, especially after booking the One-Bedroom Villa Suite 1101. However, my experience was deeply disappointing.
First, there were hygiene issues. On the first night, I found a bug while dining in the restaurant. Later, I discovered a dead insect in the downstairs bathroom of my room. When I called housekeeping, I also realized the doorbell was broken. For a high-end hotel, this level of hygiene and facility maintenance is simply unacceptable.
The most egregious issue was the guest room security.
Due to the broken doorbell, the hotel said they would arrange for repairs. I understood that equipment needed fixing and was willing to cooperate. However, the next day at noon, while I was taking a nap in my room, I suddenly heard noises outside. When I opened the door, a male maintenance worker had already entered the room area and set up a ladder near the stairs, ready to start repairs.
Throughout this entire process, I received no phone call, no text message, no email, and absolutely no form of consent was requested. Both I and my companion are female, and we were genuinely shocked and felt extremely unsafe. We had to demand that he leave immediately.
To this day, I wonder: Does the hotel allow non-emergency maintenance staff to enter an occupied room without the guest's knowledge? How does such a procedure ensure guest privacy and safety?
Beyond that, the front desk service was also disappointing. One evening, I wanted to inquire about a specific dish I had ordered via in-room dining for lunch, just to know which restaurant it came from. The front desk repeatedly insisted I show the order receipt and made no effort to help me look it up. As we tried to find the consumption record, the staff even walked away directly, leaving us stranded at the front desk, showing a complete lack of service awareness.
Later, at the Chinese restaurant, I first tried to order baby lobsters, but was told they were unavailable. I switched to green crab, waited a while, and was told that was also unavailable. I then changed to mud crab, and again, it wasn't available. This happened three times in a row, with each unavailability communicated only after a long wait. In the end, I had to settle for yellow croaker. The food tasted good, but the overall dining experience was very poor.
After dinner, I went to the executive lounge. There was almost no proactive service, and the staff were chatting loudly, completely undermining the quiet and professional atmosphere one expects from an executive lounge.
My impression from this stay is not that just one aspect was flawed, but that there were significant shortcomings across hygiene management, room maintenance, security management, front desk service, F&B operations, and executive lounge service.
Specifically, the incident where a male maintenance worker was arranged to enter an occupied room without guest consent is what I found most unacceptable. Equipment can break down, but a hotel should never disregard a guest's fundamental right to privacy, security, and information.
I hope the hotel thoroughly investigates this matter and provides a formal explanation. I also hope other guests, especially female guests, are aware of this.
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Price per night fromTHB 2,002
Posted on Aug 2, 2026|Superior 2-bed Room
Guest UserEvery time I come to Xiamen, I stay at this hotel. The location is excellent, the environment is good, and it offers great value for money. The hotel has washing machines and dryers, which is perfect for families traveling with children who need to do laundry.
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Price per night fromTHB 971