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Posted on Apr 7, 2026
Anonymous User
The hotel environment is impeccable, with spacious public areas and beautiful birdsong and flowers. Perched on a hill, I was woken up every morning around 5 or 6 by the chirping of various birds. It's about a 15-minute walk to Xiamen University and Putuo Temple, though it's uphill and a bit tiring, but taxis are quite convenient. The room was also very large, with a bedroom offering a distant view of the rooftops of Xiamen University. All in-room facilities were well-equipped. While I wouldn't delve too deeply into the cleanliness details, it was acceptable, but the sound of water running from the rooms above or next door was particularly noisy. The service was excellent, with prompt responses to all requests! Overall, I was satisfied, with one exception: the breakfast was too basic. It felt like it cost less than five yuan to make, truly the most perfunctory breakfast I've ever had in decades of staying at hotels. We ended up ordering takeout for the kids for both days, so I don't think it's worth booking a rate that includes breakfast. I'd like to offer a suggestion to the hotel: with such a great location and environment, it should strive for perfection by putting more thought into improving the breakfast. For tourists, a hearty breakfast is truly important. If a buffet isn't feasible due to cost-cutting, at least the set menu could be more varied, instead of just offering a bowl of congee and one or two pre-made buns every day, which is quite unappetizing.
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Price per night fromCAD 43
Posted on Sep 14, 2026|Marina Suite
彭睦真My stay in the Classic Suite during Chinese New Year 2026 was a delightful surprise. Six months later, returning to Qishan and staying in a Harbour Suite, I felt both the familiarity of reuniting with an old friend and the fresh amazement brought by the hotel's thoughtful adjustments.
For nearly a year now, I've maintained a frequency of staying at one of the four Qishan Group hotels once or twice a month. Qishan has become my home away from home, my second sanctuary. The healing I've experienced here post-surgery and the tangible improvement in my physical well-being over this past year, I believe, serve as a powerful testament to Qishan's efficacy as a wellness hotel.
What Qishan has shown me over the past six months isn't grand, unnecessary embellishments, but rather continuous adjustments and optimizations of the smallest details. Six months isn't a long time, yet it's enough for a progressive hotel to evolve, though it's not uncommon to see many hotels remain stagnant. The moment I opened the room door, I could sense the efforts Qishan had made in many unseen areas over this period.
Firstly, let's talk about the hardware. Qishan's integration of hospitality with ESG/sustainability continues. I noticed that compared to six months ago, all guest amenities in the bathroom have been replaced with sustainable, eco-friendly materials, including but not limited to recyclable paper packaging. Regarding environmental protection, many instinctively raise questions about 'cost reduction and efficiency improvement,' but Qishan has actually upgraded the quality of in-room amenities – from regular Colgate toothpaste to Lebon toothpaste in paper packaging. The new paper eco-packaging feels more premium and substantial when used and torn open than the old packaging. For crucial water-soluble and moisture-sensitive products like bath salts, Qishan hasn't cut corners by reducing their seal; instead, they've consistently chosen outer paper and inner plastic packaging to provide an extra layer of protection and a better feel. Modern businesses emphasize sustainable development, and I personally find the feeling of being environmentally friendly to be a form of healing. After all, isn't extravagant wastefulness, especially the neglect of limited resources, a psychological burden when we reflect on it?
Qishan is not only environmentally responsible but also commendable for its attention to detail! If I remember correctly, six months ago, the hairdryer cord in Qishan's rooms was wrapped around the Dyson stand. This visit, I noticed the hairdryer cord was neatly stored and organized, with a cable tie enhancing its visual appeal. This attention to detail at Qishan extends to caring for people, which is where my emotional connection to the hotel lies. For this stay, from the moment the thought 'I want to stay at Qishan again' crossed my mind until check-out, the Qishan team members were seamlessly coordinated. Our butler partners, Chloe and Echo, meticulously pre-planned my in-house experience, booked activities I might be interested in, and carefully listened to my needs. Their synergy with Molly, who handled my check-in, was exceptional, saving me unnecessary effort and hassle for a 'smooth check-in.' What moved me even more was when Guest Relations Manager Ms. Linda learned I felt unwell after a wine gathering yesterday and promptly brought me hot honey water. Even without me explicitly asking, the team clearly remembered my personalized preferences and habits. Linda and Echo thoughtfully prepared horse-year bookmarks for me. This genuine and sensitive interpersonal communication, and the comfortable interaction with the staff, I believe, are powerful strengths of Qishan as a wellness hotel.
This meticulous humanistic care naturally extends to all dining and travel scenarios, including my time when I'm not staying at the hotel. The dining experience at Xia Restaurant remains an excellent palate-pleasing therapy. Eating seasonally and locally, Xia Restaurant's dishes align with the hotel's consistent ESG principles and creatively break the stereotype that Fujian cuisine is only steamed or blanched. The ingredients are incredibly familiar, but the innovative fusion of flavors is fresh. Chef Yang's skill is undeniably profound. I'd also like to thank tea master Xiao Lin for her attentive and thoughtful service during my meal.
Driver Master Zhang. Master Zhang, who drives the Rolls-Royce, is exceptionally steady and thorough. This was my third time riding with him, and the journey was smooth and safe. Moreover, Master Zhang is very conversant; he can discuss anything from a small hotel transfer experience and itinerary to reflections on life with great eloquence. He drives attentively when it's quiet and engages in conversation naturally. He's a friend I have at Qishan.
Even when not staying, I often relax and work at the Long Bar. Although not directly related to this stay, I still want to especially thank my friends at the Long Bar. A 27-yuan kombucha a day didn't lessen their care and attention towards me. Thank you for embracing me as part of the hotel's daily operations. They are Mandy, Ada, Sunny Chen Yuanyuan, Kiki...
Finally, I also want to thank General Manager Yang and General Manager Zhu, who check in on me from time to time. Like the other hotel colleagues, they are an indispensable part of my 'life' at Qishan.
In six months, Qishan has once again given me an unspoken answer through these subtle adjustments and the warmth of human connection. So, nothing special, just as satisfied as always, and I hope everyone enjoys Qishan as much as I do.
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Price per night fromCAD 337
Posted on Jul 21, 2026|Shuying | Projection Double Bed Room (Memory Pillow + Steam Eye Mask + Sleep Mattress)
Anonymous UserArrived late at night, and every design detail was thoughtfully considered. The overall decor is minimalist and gentle, with natural wood textures paired with soft, muted furnishings, creating a relaxed and tranquil ambiance throughout. Every photo opportunity was stunning. The freestanding bathtub with a view was a definite highlight for me. Soaking in a hot bath in the evening, enjoying a drink while watching the sunset over the sea, really set the mood. The hot water supply was plentiful and consistent, complemented by the high-quality toiletries provided by the owner, which had a warm and sophisticated scent—a truly satisfying experience. Breakfast offered a rich variety, far from perfunctory, and included freshly ground coffee with a rich and mellow taste. The ingredients were fresh and filling. The owner and staff were attentive and thoughtful, promptly responding to any requests. This guesthouse is full of intricate details, from the soft furnishings to the amenities, all showcasing great care. It's perfect for those looking to slow down and relax, offering a escape from the hustle and bustle while boasting prime ocean views.
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Price per night fromCAD 92
Posted on Aug 15, 2026|Sanle Secret · Serenity Residence Quiet Space | Deep Rest
Guest UserThis hotel is closest to Piano Wharf and not far from Sanqiutian Wharf. It's very close to the shore, yet tucked away in a quiet spot. On the way, you'll pass the Gulangyu Museum. My room was on the first floor and was well-decorated and very clean. Overall, I was very satisfied with my stay.
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Price per night fromCAD 31
Posted on Oct 28, 2025
Guest User
This is a very good hotel. It is right next to the shopping mall, so restaurants and coffee shops are everywhere. We really appreciated the friendly front desk staff getting us an upgraded room. It is spacious, cleaned, comfortable, and fully stocked with everything we need. We love their long and cleaned pool. It’s perfect for lap swimmers. Definitely we will recommend this hotel to our friends and family.
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Price per night fromCAD 64
Posted on Sep 14, 2026|Deluxe Executive Room - Sea-View (Double Bed)
JiaojiaoxiaoyezishuJD
Extremely satisfied!
1. I originally planned to check in and drop off our luggage before taking my child out, but my child fell asleep on the way 😂. A big thanks to Gemma for contacting housekeeping. Even though our reserved room wasn't ready at around 12 PM, she found another room for my child to rest in. I'm very grateful! We were also allowed a late check-out until 1:30 PM today. They truly tried their best to meet our needs when it was possible.
2. The front desk staff didn't constantly push for room upgrades, unlike what some other reviews mentioned. They didn't even bring it up once.
3. The room was very spacious, the bedding was comfortable, and the large bathtub was, as always, my child's favorite.
Photo 1 is the city view room used for resting, and the back is the sea view room.
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Price per night fromCAD 269
Posted on Sep 24, 2026|Luxi - Sea View Double Bed Room
Guest UserI stayed here last year and had a great experience, so when I came to Xiamen again this year, I chose this hotel again. The service is excellent, and the sea view is beautiful. What's more, it's close to many attractions, making it very convenient for getting around. It's a fantastic hotel, highly recommended!
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Price per night fromCAD 20
Posted on Sep 3, 2026|Superior Room (2 Beds)
Anonymous UserOur stay exceeded expectations, and the experience was fantastic! The room was clean and tidy, the bedding was soft and comfortable, and the hygiene was impeccable. The duty manager, Frank, was warm, polite, and responsive. The location is great, making it easy to get around. Overall, it offers excellent value for money. I'll definitely choose this place again next time I'm in town. Highly recommended!!
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Price per night fromCAD 85
Posted on Jun 19, 2026|Superior Villa Suite with Moutain View
ChunfengbudengxianI had high expectations for Le Méridien Xiamen, a high-end Marriott property, especially after booking the One-Bedroom Villa Suite 1101. However, my experience was deeply disappointing.
First, there were hygiene issues. On the first night, I found a bug while dining in the restaurant. Later, I discovered a dead insect in the downstairs bathroom of my room. When I called housekeeping, I also realized the doorbell was broken. For a high-end hotel, this level of hygiene and facility maintenance is simply unacceptable.
The most egregious issue was the guest room security.
Due to the broken doorbell, the hotel said they would arrange for repairs. I understood that equipment needed fixing and was willing to cooperate. However, the next day at noon, while I was taking a nap in my room, I suddenly heard noises outside. When I opened the door, a male maintenance worker had already entered the room area and set up a ladder near the stairs, ready to start repairs.
Throughout this entire process, I received no phone call, no text message, no email, and absolutely no form of consent was requested. Both I and my companion are female, and we were genuinely shocked and felt extremely unsafe. We had to demand that he leave immediately.
To this day, I wonder: Does the hotel allow non-emergency maintenance staff to enter an occupied room without the guest's knowledge? How does such a procedure ensure guest privacy and safety?
Beyond that, the front desk service was also disappointing. One evening, I wanted to inquire about a specific dish I had ordered via in-room dining for lunch, just to know which restaurant it came from. The front desk repeatedly insisted I show the order receipt and made no effort to help me look it up. As we tried to find the consumption record, the staff even walked away directly, leaving us stranded at the front desk, showing a complete lack of service awareness.
Later, at the Chinese restaurant, I first tried to order baby lobsters, but was told they were unavailable. I switched to green crab, waited a while, and was told that was also unavailable. I then changed to mud crab, and again, it wasn't available. This happened three times in a row, with each unavailability communicated only after a long wait. In the end, I had to settle for yellow croaker. The food tasted good, but the overall dining experience was very poor.
After dinner, I went to the executive lounge. There was almost no proactive service, and the staff were chatting loudly, completely undermining the quiet and professional atmosphere one expects from an executive lounge.
My impression from this stay is not that just one aspect was flawed, but that there were significant shortcomings across hygiene management, room maintenance, security management, front desk service, F&B operations, and executive lounge service.
Specifically, the incident where a male maintenance worker was arranged to enter an occupied room without guest consent is what I found most unacceptable. Equipment can break down, but a hotel should never disregard a guest's fundamental right to privacy, security, and information.
I hope the hotel thoroughly investigates this matter and provides a formal explanation. I also hope other guests, especially female guests, are aware of this.
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Price per night fromCAD 95
Posted on Aug 11, 2026|Xihai Exquisite Twin Room
Guest UserThe Xiamen Pullman Shimao Hotel is quite good. The entire hotel is massive, and upon arrival, it feels like stepping into a French chateau. The hotel is divided into three areas: Xihai, Ruihai, and Yihai Town. This time, I stayed in Xihai. The hotel lobby is grand and impressive, with a magnificent dome. The staff were also good; they helped carry my luggage to the lobby as soon as I got out of the car. The front desk staff were efficient, and check-in was quick. In particular, a lady with glasses in the lobby provided excellent service; she was very helpful and explained everything in detail. She was probably a supervisor, though I didn't catch her name. The hotel room was spacious; as soon as I opened the door, the curtains automatically drew back, revealing a view of the ocean. The room was roomy, comfortable, clean, and tidy. The bathroom was also large, with a separate wet and dry area and a bathtub. The two sinks were particularly convenient. The bedding was soft and comfortable. The hotel is close to the sea, just a few minutes' walk to Rainbow Beach. The hotel offers both an indoor heated pool and an outdoor infinity pool to choose from. You can enjoy the beach or swim in the hotel's pools. There are also several children's play areas. Every corner of the hotel feels incredibly picturesque, especially Yihai Town, where every short walk reveals a new theme. It's fantastic for families with children and for ladies who love taking photos. The entire hotel is genuinely huge; I feel like I haven't even explored it all. I'll definitely come back to stay again, and next time I'll try Ruihai for a different experience. There was one minor issue: the hairdryer plug in the bathroom kept falling out and didn't stay securely. That needs to be addressed. Overall, the hotel is still very good. The Pullman is a hotel I would happily return to.
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Price per night fromCAD 133