Hotels with balcony in Lisbon

My overall stay at this hotel in Lisbon was excellent. The room was spacious and newly renovated, and the front desk staff provided exceptionally high-quality service. A major bonus was the unlimited complimentary bottled water available upon request, which is a rare find in Europe where most hotels only offer one free bottle. Another highlight was being able to watch the light show directly from my room every evening. Although the hotel isn't in the absolute city center, it's conveniently located right next to bus and metro stations, making getting around incredibly easy. The only minor drawback was that the room cleaning wasn't always as thorough as it could be. Occasionally, there were lingering stains or residue on towels, cutlery, or bed linen. I'd recommend checking these items upon arrival and simply calling the front desk for replacements if needed. Overall, my stay was very comfortable, and I'd highly recommend this hotel; its service quality is top-notch in Lisbon.

Very good and clean hotel, but they don’t provide a kettle inside the room, so gotta go to the lobby if you want hot water. I love the vibes - it’s good for solo travellers. Room is spacious enough. Location is very good, but careful not to travel out too late at night, this area is close to a migrant area where the crowds can get a little scary for lone lady travellers.

We had a great stay at Moon & Sun Hotel in Lisbon. If you’re looking for a centrally located hotel that’s perfect for exploring the city, this is an excellent choice. The location is ideal—within walking distance of major attractions, great restaurants, and public transport, making it easy to discover Lisbon without needing a Taxi/Uber/Bolt. The rooms are modern, stylish, and spotlessly clean. While they are on the smaller side, they’re perfect for travelers who want a comfortable place to rest after a full day of sightseeing. If you’re planning to spend most of your time exploring the city rather than lounging in your room, this hotel offers great value for money. The service was outstanding. The front desk staff spoke fluent English and provided excellent recommendations for places to visit and eat. They were also very accommodating—when I requested a different pillow for better comfort, they replaced it immediately, and when we asked for mint to be brought to our room, they did so at no extra charge. Small gestures like these really made us feel welcome. Overall, Moon & Sun Hotel was exactly what we were looking for—clean, comfortable, and centrally located, with a high level of service. It’s a great option for couples or anyone who wants to explore Lisbon with ease while staying in a well-priced, stylish hotel. We would definitely stay here again!

Serious safety and service failures at Numa Anjos Lisbon, and a broader pattern of unresponsiveness from your digital support during the stay. In the early hours of 25 June, a fire alarm was triggered at the property. The alarm sounded for over 30 minutes. My group and other guests evacuated the building and gathered outside. I understand that Numa operates as an unstaffed, digital-first property — that is the model we booked, and I am not complaining about the absence of on-site staff itself. My complaint is that the digital support which is supposed to replace on-site staff, and which Numa advertises as available 24/7 across the website, the Trip.com listing/booking confirmation, the in-room welcome guide, and the app/check-in instructions, was completely unreachable during an actual emergency! During the alarm and evacuation, WhatsApp — the primary digital contact channel — received no response whatsoever. No one from Numa made contact through any digital channel while the situation was unfolding. Several guests called emergency services directly because there was no way to reach Numa. No fire authority or emergency personnel arrived on site during this period either. They claimed to have security check the property and coordinating with authorities during the absence of active support - we saw no single soul present. We wonder how they checked the safety? The alarm went off itself and guests just went back in without hesitation. The first communication we received from Numa was an email sent around 3:20am — hours after the alarm, and well after the situation had already resolved itself on its own, with zero digital support from your team at any point during the actual emergency!! They said they sent both SMS and email. This is the biggest failure of security protocol - some guests sleep with their phones in silent mode, or switched off or with ear-plugs on like us. Luckily my partner heard the alarm and able to wake me up in time for the evacuation! This was not an isolated incident. It is consistent with a pattern of unreliable response times from your team throughout this stay: • When we requested a room change due to a noise issue (even though requested at the time of booking but told it is automatic assignment), WhatsApp told us an agent would reach out within approximately 15–20 minutes. The actual response came roughly 2 hours later. • When we reported an air conditioning issue of a new room, it similarly took longer to receive any response. And later they accessed our room unannounced even though I asked specifically for the time of check up. Taken together with the fire alarm incident, this shows that the 24/7 digital support Numa advertises does not function as promised, even for routine requests, let alone emergencies. The fire alarm is simply the most serious example of a problem that recurred throughout our stay!! The core issues are: 1. Total unresponsiveness on WhatsApp during a 30+ minute active fire alarm and evacuation. 2. No digital contact or guidance of any kind while the emergency was happening 3. No coordination with or follow-up from emergency authorities, despite guests calling them directly. (it seems their alarm is not linked to authorities?) 4. A delayed, after-the-fact email as the only acknowledgment of the fire alarm — sent only once the situation had already resolved. 5. A direct contradiction between the “24/7 guest support” promised at every booking touchpoint and the repeated, significant delays we experienced for the room change request, the air conditioning issue, and most critically, the fire alarm emergency. For a property built entirely around remote/digital guest support replacing on-site staff, this is not a minor service lapse — it is a recurring failure of the core mechanism guests are told to rely on, with the fire alarm being the point where that failure became a genuine safety issue.

I was a bit worried after reading some negative reviews, but my experience turned out to be great. The location was convenient, close to my office meetings as well as main sights, and in a quieter area that made for good sleep. Check-in and check-out were much easier than expected. The virtual reception worked smoothly, much quicker than a typical hotel desk. Checking out was simple with an online form. I stayed in a studio, which was very spacious with a kitchen and nice bathroom. The room had everything I needed: washing machine, stove, dishwasher, fridge, kitchen utensils, clothes hanger, and iron. Daily cleaning was provided and the room was spotless on arrival. I also really liked the keyless system with door codes, which made things much more convenient. Of course, this is more of an apartment setup, so you won’t find hotel-style amenities, but it worked perfectly for me. The only minor downside was some noise when people came in and out, but guests were generally very considerate and it never disrupted my sleep. Overall, I enjoyed my stay and would book again.

On a busy street, it’s not very quiet, but you can wear earplugs. Your experience depends on the other travelers, of course, if they are considerate. The staff is very nice and accommodating. The reason I like this place is because it has a lot of character. It’s a turn-of-the-last century, 1890s palace, with very fancy ceilings, parquet wooden floors, and a marble floor lobby. It’s a real palace, one of many in Portugal! In 1914 it was rented to the Swiss Ambassador of Portugal. Although the place is quite dated now, it still has a lot of class. If you have a little more money, you can rent a small suite, higher up and quieter, also with credit card points (free or almost ). Unfortunately the internet only works in the lobby if you have a mobile phone. It seems to work fine for iPads and computers, strangely enough. It has a kitchen and washer / dryer. The fridge is old-style retro, as well as the deco in the whole hotel / hostel. (small fridge, but it does have a small freezer, too.) The place has a restaurant, which is popular. If you eat a large breakfast you can include it with your rent, it costs about 9€ (I don’t , so the kitchen was fine – modern electric stove top, microwave – no oven!) The top bunk of a three-tiered system is fairly safe, as it has steps, instead of ladder rungs. It has wooden lockers (bring your own lock) and small boxes, hidden in the stairs at every bed level. Not for the faint of heart or those afraid of heights… or those who can’t do stairs. Two flights of stairs up! Shared rooms on first and second floors, kitchen is on the first. No elevator to the shared rooms, unlike the suites.

The hotel is good in terms of rooms and facilities. The free luggage storage before and after check-in was a great advantage for us. Buses pass in front of the hotel, and there's also the Intendente metro station. The metro makes it very easy to get to the city center and the airport. The staff at the reception were also very helpful.

Overall, location is good, quiet and easy to get into central area via tram/bus/uber. Kitchen facilities inside the studio are useful and cleaning service is provided to change towels. Areas of improvements needed: - No arrival instructions were provided, even when asked prior to arriving. This left us hanging outside the building as we had no access code to enter. - Dirty dishes were left inside the dishwasher when we arrived

The room with bathroom inside the room with balcony. No curtains on the beds, the light can bother, no privacy. There is elevator, no problems with luggage. There is a kitchen, but is closed in the night time. The staff was very friendly and helpful.

This hostel is located about 3km walk from the center city, but does have some close by attractions (such as the Jeronimo's Monetary) The room is extremely small, if you seat on the edge of the bed and try to stretch your legs, you'll most likely hit the wall. We had our room replaced, as the first room had zero privacy for the toilet and the second room gave the illusion of privacy (as you can see in photos) We've not seen any of the management, as everything is done thru WhatsApp to contact them and they will respond. Breakfast was OK, it had a bit of choices but there was more cakes and cookies then actual food.