Hotels with balcony in Barcelonès

The room was exactly as shown on the booking page. What you see is what you get. Toiletries and disposable slippers were also provided. We arrived late on our first day and didn't have time to buy water, so the hotel gave us a bottle, which was very nice! We booked a standard double room, but it had a small balcony overlooking the pool and outdoor restaurant. The view was lovely. The security was also very good; nothing was lost during our several nights. We also noticed that the automatic door at the entrance was manually controlled by the front desk, so unauthorized people wouldn't be able to get in.

Upon arrival, staff were helpful with luggage, and generally very friendly. Stepping into the room, the view from the window was a pleasant surprise. The room layout was well-designed and fully equipped, with ample space to unpack, a proper desk and chairs, a kettle with tea bags, complimentary bottled water, and even slippers. For travelers arriving in Barcelona after a long journey, the amenities provided were incredibly reassuring. The bathroom had an excellent wet/dry separation, easily the most practical and well-designed I encountered on this trip, keeping everything tidy. The hotel is conveniently located just a 2-minute walk from a Mercadona supermarket, and about a 15-minute walk to Casa Batlló and Casa Milà. The only downside was that the WiFi was down on the day I checked in. It was later repaired, but unfortunately, I wasn't informed.

This hotel, being new in 2024, is clean and tidy, and the kitchenette is a convenient touch. The food at Amani restaurant was delicious. The breakfast buffet, however, was just average. The downside is that the staff aren't particularly friendly and don't seem to care about the guests. To be precise, at check-in, an employee named Jenia made a mistake and undercharged me. I didn't know about it, but the next day I received a text asking me to pay the remaining balance. I didn't mind paying the extra, but that evening, when I tried to enter my room, my key card didn't work. When I went to reception, I found out they had deliberately blocked my room to ensure I'd pay the outstanding amount. This is the first time I've encountered a hotel that treats guests this way. They could have called me, or left a message in the room, but instead, they chose this petty method of intentionally preventing me from entering my room. The staff just have a cheap mentality. I had to pay card fees twice for two transactions, and the exchange rate was rising. I explained it was a loss for me and asked why I should fix their employee's mistake, but they just said I had to pay. They wouldn't offer any compensation. Furthermore, the gym is small, and they keep all the doors closed, so the air is very stuffy. When I opened a window, they told me to close it for safety reasons. They kept coming to close it themselves. What's more, when I complained about the payment issue, they deflected by giving a ridiculous explanation that the problem was caused by me opening the gym door. When I requested to speak with the general manager, the female staff member I thought was the GM turned out to be just the Executive Housekeeper. We arranged a meeting, but there was no response, and she kept postponing it with excuses about having other meetings. Later, when I finally met her, she claimed she had been looking for me. They could have called, come to my room, or sent a text message. I'm really annoyed by the utterly unreasonable behavior of the staff. They say Tembo means 'elephant' and the building resembles an elephant, which is why it's named Tembo, but the staff have hearts smaller than ants.

This was my very first time planning a solo trip abroad, and I was admittedly quite anxious after paying the full price and then reading some mixed reviews. Since the policy didn’t allow cancellations, I checked in with a bit of worry—but I’m really glad I did. The room turned out to be pleasantly clean and well-organized. I particularly liked the layout: there are two doors between the bedroom and the bathroom, which gave me a strong sense of privacy and security while resting. Another highlight was the lovely scent in the room—it instantly made me feel at ease and almost like being at home. (If possible, I’d love to ask what kind of aroma sachet or air freshener is used—I’d like to buy the same one!) During mid-November, the evenings in Barcelona were slightly chilly, but the heating/air-conditioning unit in the room worked well and kept things comfortable. That said, when the unit is turned on, there’s a noticeable mechanical noise—it’s not too loud and didn’t disturb my rest, but worth mentioning. I also appreciated how responsive the staff were. On my first night, I thought the external shutter in the room was broken. I reported it to the front desk, and the manager quickly sent someone to assist. It turned out the shutter was manually operated by a cord hidden behind the inner curtain on the far right—easy to miss at first glance. Although the hotel isn’t in the city center, transportation was convenient—there’s a nearby bus stop within walking distance, with easy access to both the metro and Sants train station. A nice bonus: just a 3-minute walk away is a bakery called Joncake & Wine, a branch of the famous Joncake. Their Basque cheesecake is incredible, and being a branch, it’s much less crowded than the main store. There’s also a small convenience store right downstairs—great for picking up water or other essentials. One downside would be the soundproofing. The walls and floors seem quite thin, so I could hear voices and footsteps from the neighboring room. It wasn’t too disruptive for me, but worth noting. Originally, I only planned to stay three nights, but I ended up liking it enough to extend for another three. Overall, this stay exceeded my expectations and became a memorable part of my solo trip to Spain.

We stayed for 5 nights and had a great time. We enjoyed the stay as the location is within walking distance for food, shops and near the Metro station. The buffet serves 24 hours is awesome as in the middle of the night, we could just walk-in and enjoy the drinks and snacks and chit-chat. The counter staff is very friendly and helpful. Overall we have a great time during the stay!

The room was great, very modern, just like what you'd expect from Mercure. It's also super close to the metro station, and on the way there, you'll find plenty of bakeries and bars, so you can grab a bite morning or night.

It was a very clean accommodation and plenty of towels were provided. It was a little inconvenient because laundry was done in a shared facility on the 5th floor, and I was a little disappointed that they assigned me a room with a rear view without even asking how many rooms had a view of the Sagrada. There is a rest area and a pool on the rooftop, so it would be nice when the weather is nice. The location is far from major tourist attractions, so it's a bit inconvenient to take the subway every day, so if I had to do it again, I think I'd pick it near Plaza Catalunya.

The check in experience was so horrible. After I presented my passport to the receptionists (3 guys) in hotel front desk, they kept requesting me to show the boarding pass of my cancelled flight. If i could not show it, they don’t allow me to check in. I argued with them why I have to show my boarding pass and how can I have boarding pass if my flight is cancelled. They insisted I have to show, otherwise I could not check in. Their attitudes were so rude and I spent almost 40 min to show all documents I have on-hand, then they gave me my room key. The room assigned to me is not so comfortable because it is on ground floor without window facing outside streets. I don’t think it is tourist friendly at all.

For your information, I will forward the owner's message below. -------------------- We invite you to familiarize yourself with the rules of living in our apartment. If you follow them, we are sure your stay with us will be as comfortable as possible. 1) Check-in time is from 4:00 PM to 8:00 PM. 2) Check-out is by 11:00 AM. 3) There is a EUR 15 surcharge for check-in between 8:00 PM and midnight, and a EUR 30 surcharge for arrival between midnight and 3:00 AM. The late check-in fee must be paid in cash. Check-in after 3:00 AM is not possible because we do not have 24-hour service. If you arrive this late, we will be able to accommodate you the following morning from 10:00 AM. Late check-in must be notified in advance. If you do not notify us in advance, we will be entitled to accommodate you the following day. Guests, please respect each other and each other's time. 4) Smoking is prohibited inside the apartment. Failure to comply with this rule will result in a fine of 50 euros. 5) We take neighborly relations very seriously, so any noise that may disturb them is prohibited, especially after 10:00 p.m. 6) Parties (drinks) are strictly prohibited inside the apartment. 7) Guests who are not included in the reservation are not permitted to stay overnight. 8) A separate shelf in the refrigerator is designated for your room; in front of it, there is a number corresponding to your room number. 9) At the end of the stay, the tenant agrees to leave the kitchen utensils (plates, glasses, pans, cutlery) clean. 10) When leaving the apartment, always make sure the lights are off and the doors and windows are closed. Additional Services: - Cleaning during your stay: 10 euros per day (optional). - Laundry service: 15 euros per wash (includes washing and drying). - Luggage storage, only on the day of departure, for 10 euros before 6:00 pm, then 5 euros per hour, but no later than 8:00 pm, upon request. - Crib: 10 euros per day, subject to availability. - In air-conditioned rooms, use of the air conditioning is an additional service and costs 10 euros per day.

Excellent séjour, Le personnel est extrêmement bienveillant, aimable et toujours prêt à aider. Leur professionnalisme a rendu notre séjour très agréable. L'hôtel est très confortable, propre et idéalement situé, à proximité de toutes les principales attractions et des transports. Je le recommande sans hésitation et j'y reviendrai avec plaisir