Alipay Guide for Singapore Travellers: How to Use It, Where It Works, and Why It Matters
By Daisy
August 7, 2026
If you are planning a trip to China or even exploring cashless payments in Asia, Alipay is something you will likely come across.
Many travellers from Singapore are now using it because it makes daily spending simple, fast, and more convenient than carrying cash.
This guide explains how Alipay works, how to set it up as a visitor, and what you should know before using it on your trip.
What is Alipay
Alipay is a mobile payment app created by Ant Group. It is widely used across China for almost everything, from buying food to taking public transport.
Instead of using cash or cards, you pay by scanning a QR code. This is why many shops in China no longer accept cash as often as before.
Setting up Alipay is quite simple and can be done before your trip.
Download Alipay from the App Store or Google Play
Sign up using your Singapore mobile number and create your account
Switch the app to English for easier navigation
Complete identity verification using your passport details
Add your Singapore issued credit or debit card for international payments
Enable the international payment feature or Tour Pass in the app
Set a payment password or enable face or fingerprint unlock for security
Test the app by exploring features or making a small payment if available
Make sure your bank allows overseas transactions to avoid payment issues
🚨Pro Tips: Complete your account setup, passport verification, and card linking before you travel. This avoids last minute issues when you are already overseas and need to make a payment quickly.
For most travellers, Alipay becomes the main payment method during the trip.
💡 Pro Tip: Even though Alipay is widely accepted, keep a credit card or some cash with you. This helps in rare cases where digital payment is not available or if your app has connection issues.
Tips for Using Alipay Smoothly
Using Alipay is simple, but a few smart habits can make your experience much better during your trip.
Make sure you have internet access when making payments, especially when scanning QR codes
Save a screenshot of your payment QR code so you can still pay if your connection is slow
Bring a small amount of cash as backup for rare cases where digital payment is not available
Check your transaction history regularly to keep track of your spending
Inform your bank before your trip to avoid card linking or payment issues
Keep your phone charged as you will rely on it for most payments throughout the day
Use secure WiFi or mobile data when making payments to avoid connection risks
💡 Pro Tip: Check Trip.com’s promo code page before confirming your booking. You might find an extra 10–20% off hotels or flights.
Riverside/ Clarke Quay Singapore|2.11km from downtown
The location is pretty good, and the rooms facing the river are quiet. However, the hotel's internal soundproofing isn't great; you can hear people talking in the hallway. Still, it's a decent stay. Breakfast is just average, but then again, most hotel breakfasts in Singapore are. There's a mall about 300 meters away, so food and drinks are convenient. I really liked the window view, so I'm giving it five stars. Check-in was too slow.
This is an honest review of Carlton Hotel Singapore, where my mother and I stayed in the second week of August!
I'll summarize what I felt during my stay.
Floor: I requested a high floor when booking, but unfortunately, it wasn't accommodated, and we were assigned the 8th floor. However, the room condition was pleasant, so we didn't experience much inconvenience during our stay.
Bed Type: The room type was an Executive Room. We requested twin beds so my mom and I could sleep comfortably, and they provided a room with two beds, which was perfect. The bedding was fresh, and the mattress was soft, so we slept soundly every night.
Deposit & Cancellation Period: A deposit of $200 (SGD) is authorized upon check-in. Even if you use paid services, they are not deducted from the deposit; you pay for them separately upon check-out. It's been about 3 days since we checked out, and the deposit cancellation hasn't been processed yet, likely because it's an overseas authorization. It usually takes a few days to 1-2 weeks depending on the card company, so it's best to wait patiently.
Bathroom & Amenities: Toothpaste and toothbrushes were provided, and shampoo, body wash, and conditioner were well-stocked, which we used comfortably throughout our stay. A hairdryer was also available.
Cleaning & Refill: If you press the 'Please Clean Up' switch in the room, they will clean the room and replenish water, towels, toothpaste, and toothbrushes generously every time.
Tip for Bedding Change: If you want to have the bed sheets completely changed, make sure to place the green sign provided in the room on the bed, and they will replace them with fresh bedding.
Upon arriving at night, the magnificent glass chandelier stretching across the lobby ceiling immediately caught my eye. The high ceiling and luxurious feel made a great first impression.
The swimming pool is quite small. However, Singapore's weather is extremely hot and humid, so people were constantly in the water regardless of the time of day. It was sufficient for cooling down and chilling out lightly during the day or evening.
Gym: Across the swimming pool, there's a gym. It was clean and a simple hotel gym, perfect for a light workout.
Breakfast/Hotel Dining: I didn't book breakfast because of the pressure to wake up early to eat breakfast when traveling. Instead of using the hotel's breakfast, lunch, or dinner buffets, we creatively handled our meals with delivery food and restaurants in nearby shopping malls.
Raffles City Shopping Mall: The Raffles City shopping mall right next to the hotel was incredibly convenient! The restaurant and food court options were so good that we often went to Raffles City for our meals during our stay.
Room Service: On the first night, we arrived at the hotel around 10-11 PM and were tired, so we ordered room service. The food tasted really delicious and satisfying, but as expected with Singapore prices, it was quite expensive. The taste is guaranteed, so it might be nice to use it once for a treat!
Location & Transportation: On the map, I thought Merlion Park was within walking distance, but Singapore's August weather was hotter and more humid than I imagined, so walking was definitely not an option.
Instead, there were well-located bus stops near the hotel, and we consistently took buses to major attractions, including Merlion Park. The routes were so well-established that we got around very conveniently. When it's hot, always use public transport!
This was a trip with my mom, and thanks to the nearby shopping mall, meals were convenient. Overall, it was a satisfying hotel stay. I recommend it to anyone looking for a well-located accommodation in the heart of Singapore.
Overall, my stay was great. The hotel is conveniently located, making it easy to get around. The room was clean and tidy with complete amenities, and the soft bedding made for a very comfortable sleep. The bathroom had a separate wet and dry area, and the hot water supply was stable. The staff were enthusiastic, polite, and responsive. Breakfast offered a good variety of options and tasted decent. The environment was quiet, ensuring a good night's rest. It offers good value for money, and I would definitely prioritize this hotel for my next visit.
We chose the Grand View Hotel for our family trip with the kids, and it exceeded our expectations! The room facilities were well-maintained, and the location was super convenient. There's a mall and supermarket right outside, and it's not far from various attractions, so traveling with our six-year-old wasn't tiring at all. The breakfast had a wide selection and suited everyone in the family. We encountered a price difference when booking, but Ctrip promptly compensated us, so the service felt very reliable. Overall, it offers great value for money, and I highly recommend it for families with children! 👍 They even gave us a welcome cake, which was a lovely touch.
This was my first time bringing my mom to Singapore, and we booked two nights here. It took about 20-25 minutes by taxi from the airport to the hotel. As soon as we stepped out of the car, we felt right at home. The staff at the entrance helped us with our luggage, and a friendly bellhop guided us to the reception for check-in. The whole check-in process was very smooth, and the front desk staff spoke Chinese, which made communication very easy.
Our room was on the 29th floor. The hotel has separate elevators for high and low floors. Our high-floor elevator was on the outside of the building, offering great scenic views. The room facilities were all good, especially the bathroom. The shower had excellent water pressure and was very comfortable, and the bathtub was convenient. The faucet even had direct drinking water, which was of good quality. The breakfast offered a wide variety of choices, including Western, Chinese, Korean, Japanese, Indian, and Singaporean cuisines. All the ingredients were fresh, and I especially loved the fishball noodles and the omelette – truly unforgettable. The pool had two areas, one deep and one shallow, with clean water and a beautiful environment, offering direct views of the Marina Bay Sands hotel. After seeing the pools of other hotels from the scenic elevator, I felt none were as good as this one.
The hotel's location is also excellent. You can directly access Suntec City and Marina Square shopping malls from the second floor. Suntec City, in particular, has a ton of great food options, including Song Fa Bak Kut Teh! Getting to the MRT station is also very convenient, and it's just one stop to Gardens by the Bay.
I especially want to commend the front desk staff (the one standing inside the door, not the one outside assisting taxi passengers). The first time I took a taxi to the Botanic Gardens, I asked him if my pickup location was correct. He directly called the driver for me and communicated with them to come to the correct spot. Later, I asked him for the shortest way to Song Fa Bak Kut Teh (Google Maps showed a 10-minute walk around a long way), and he told me I could just go up to the second floor. He was patient throughout! It's a pity I forgot his name, but if you could offer him an award, please contact me, and I can confirm who he is.
I will definitely come back to Singapore! And I'll stay at this hotel again!
I think this hotel strikes the perfect balance between location, service, and price. I always recommend it to friends visiting Singapore for the first time.
The bayside rooms offer fantastic views, but if you close the curtains, it doesn't really matter... The real charm of this hotel, in my opinion, lies in its ambiance, excellent service, prime location, and fantastic breakfast spread.
And don't forget the amazing spa within the hotel! It's a perfect place to unwind after a long day of walking.
Navigating to the subway station via the underground passage can be a bit confusing, so I recommend walking above ground. You can also easily walk to Clarke Quay, which is a departure point for river cruises.
Cool youth hotel. There's a bar called Mars downstairs with live music (probably only on weekends), and a cafe-like place outside. I also liked the neighborhood; it's conveniently located near several art universities, so there's an art vibe everywhere. I understand this is a budget option for Singapore, so the rooms are small but very well-designed, and all amenities were provided. No deposit was required at check-in! There are various eateries and a 7/11 nearby.
What makes this hotel special is its location inside Funan Mall, offering a wide variety of dining options, and easy walking access to all the nearby attractions. There's even a FairPrice supermarket in B1.
We arrived at the hotel around 1 PM with our child. A young lady at the front desk efficiently processed our check-in, and we were very happy to be able to get into our room early to rest and recharge. Thank you!
The small chalkboard at the entrance is quite fun; you can draw all sorts of things on it, but it gets erased or even rewritten by others daily... Well, no big deal, you encounter all types of people.
Two things I need to complain about:
1. The bathroom ventilation is poor.
2. Breakfast was uninspired! Just a few types of bread, eggs, and two kinds of fruit, and around 9 AM, there was a severe queue.
I chose this hotel solely based on its exterior.
The hotel itself isn't bad for the price. However, the view from the room is largely obstructed due to the building's interior design, and the staff aren't particularly attentive.
Even though we booked for three people, the amenities in the room were only prepared for three, and the in-room phone was constantly busy (even after 1 AM...). It was convenient to have a 24-hour FairPrice and McDonald's nearby.
I wouldn't recommend it for families, but it's a good choice for couples or solo travelers ^^.
Riverside/ Clarke Quay Singapore|1.77km from downtown
The Walkable Budget Stay: ”Mind-blowing! The hotel is in a quiet area, but not far from the shops and restaurants. The room was tidy and fresh, and the staff are polite and offer a warm smile.” its very good staying and booking here in 💖💕💓♥️😘🌺🩷🎊🎉😻🥰😘😋🤩🥳🤩🎊🎉
The room was spacious, and the staff cleaned it thoroughly every day. Free cold water was available in the hallway, and the hot water supply was excellent. Compared to other hotels, it offered great value for money. Public transport, including buses and the MRT, was accessible right outside. Within about 300 meters, you could find Ya Kun Kaya Toast and Toast Box. It's also conveniently located next to SMU, with a church nearby, and the overall environment is very pleasant.
The hotel was a wonderful place to stay. The room was clean, comfortable, and well maintained, while the staff were friendly and helpful throughout our visit. The location was convenient, and the overall atmosphere was relaxing. I had a pleasant experience and would happily stay here again.
The environment and facilities are excellent, living up to the image of a high-end hotel. The lobby decoration is particularly outstanding. Large malls are located on both sides, making shopping and dining very convenient. The service is professional and attentive. I'd like to share two small details:
Firstly, the room has a capsule coffee machine. When I first checked in, I wasn't familiar with its operation and accidentally wasted the first capsule. It wasn't broken, just had a few small holes poked in it. I casually placed it with the other unused capsules. The next day, I found it had been replaced with a new one, which shows that the room was thoroughly cleaned and organized.
Secondly, because I had an early flight, I needed to check out in the early morning. The hotel offers an express check-out process. You just need to fill out the check-out form in advance, drop it along with your room card at a designated spot, and you can leave directly. This definitely deserves praise.
Riverside/ Clarke Quay Singapore|1.87km from downtown
Positives:
- very child friendly hotel. With free small indoor playground, san pit, children golf, toys to play at the swimming pool just to name a few
- 7/11 on site and various vending machines to settle most necessities without leaving hotel
- laundry room
- 2 chargeable indoor playgrounds within the hotel
- room tv allows logging into YouTube, Netflix, Disney etc
- each floor has a lounge area where there is a microwave oven and you can pick up items like towels, cotton buds, tea bags, instant coffee etc..
Negatives
- sound insulation quite bad. Can hear the next room and sound along the corridor
- water pressure slightly weak and takes a bit of time for water to become hot
- very limited tv channels
Location : Good and within 8mins walking distance to Dhoby G train station and bus station
Water Pressure : Overhead shower was ok but handheld shower need more pressure
Good with
- Room was small but equipped with most items required for a short stay.
- Convenient with pickup/drop off area
- Able to accommodate early check in with some fees when they have next available room
- Complimentary mini bar
- Courteous service
- Good water pressure
Even better if
- It will be better if they also have additional/bigger space for luggage placement
- Better if they have self service laundry room with washing machine and dryer
- They could send our delivery up to our room
- If only they could accommodate early check in without additional fees
- Additional clothes hanging string in the toilet
First time visit to Singapore. Lovely hotel. Great location, bonus of an outdoor pool that we used early one morning. Rooms very clean, beds super comfy. Immaculately clean. All staff super friendly and helpful with recommendations and directions. Concierge’s always available to sort taxis and help too. Didn’t book breakfast as do many food options close by. Nice touch was at check in they brought out birthday muffins, not just for me but for my two teenagers too. Great introduction.What’s not to love? Will be back.
I booked for my parents and they’ve really enjoyed the stay. The location is great, very close to the Raffles MRT station. The room is huge esp. in SG. I requested two beds and they helped me to arrange ahead of time. The price is also reasonable. Will surely recommend to my friends
The hotel's facilities and services were impeccable. It was my mother's birthday during our stay, and they surprised her with a cake and upgraded our room to a suite, which I found incredibly touching. The infinity pool experience was superb; although we couldn't see the sunset due to hazy weather, the night view was absolutely captivating. We also visited the pool the next morning, and since there were very few people, I was able to swim without any obstructions for a long time, feeling like I had the entire massive infinity pool to myself. Before bringing my mother, I just wanted to try it out, but the experience far exceeded my expectations, so I would definitely love to come back again if I have the chance.
Yes, Alipay is generally safe to use. It includes features like payment verification and transaction tracking. As long as you follow basic precautions, it is reliable for travel use.
Security Feature
How It Protects You
Identity Verification
Requires users to verify their identity during account registration, helping prevent fake accounts and fraud.
Biometric Login
Supports fingerprint and facial recognition on compatible devices for secure and convenient access.
Passcode Protection
Payments and account changes may require your payment password or device passcode for added security.
Data Encryption
Encrypts sensitive personal and payment information during transmission to help keep your data secure.
Real Time Risk Monitoring
Uses automated systems to detect unusual activity and flag potentially suspicious transactions.
Device Management
Lets you view and manage trusted devices, making it easier to remove devices you no longer use.
Transaction Notifications
Sends instant payment alerts so you can quickly spot any unauthorized activity.
Privacy Protection
Merchants do not receive your full banking or card details when you make payments through Alipay.
Account Recovery Options
Provides account verification and recovery processes if you lose access to your account or change devices.
Tips to Keep Your Alipay Account Secure
Use a strong, unique password and payment PIN.
Enable fingerprint or facial recognition if your device supports it.
Never share verification codes or payment passwords with anyone.
Only scan QR codes from trusted merchants.
Check your transaction history regularly for unfamiliar payments.
Update the Alipay app to the latest version to receive the newest security improvements.
Log out and remove your account from devices you no longer use.
For Singapore travellers visiting China, Alipay is not just useful, it is almost essential. It simplifies daily spending and helps you enjoy your trip without worrying about cash or card issues.
If you plan to explore cities, try local food, or take public transport, setting up Alipay before your trip will save you time and effort. It is one small step that can make a big difference in your travel experience.
Use our promo code to enjoy up to 5% OFF (up to S$3)on your attraction tickets, tours and eSIMs! Only for new users!
FAQs About Alipay
Can Singapore travellers use Alipay in China?
Yes, Singapore travellers can use Alipay by linking an international credit or debit card. The app supports tourist access, making it easy to pay without a local bank account.
Do I need a Chinese bank account to use Alipay?
No, you do not need a Chinese bank account. You can use your Singapore issued card and complete passport verification to start using the app.
Can I use Alipay without internet?
You usually need internet to complete payments. It is recommended to have mobile data or WiFi for a smooth experience.
Is Alipay safe for travellers?
Yes, Alipay has built in security features such as verification and transaction tracking. As long as you follow normal safety practices, it is safe to use.
Are there any fees when using Alipay as a tourist?
Some transactions may include small fees depending on your card provider or currency conversion. It is best to check with your bank before travelling.
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I’m a travel lover who can never say no to good food, stunning beaches, and the beauty of nature. Sharing my adventures and travel tips, I hope to inspire you to explore, taste, and unwind wherever you go.