Alipay Guide for Singapore Travellers: How to Use It, Where It Works, and Why It Matters
By Daisy
August 7, 2026
If you are planning a trip to China or even exploring cashless payments in Asia, Alipay is something you will likely come across.
Many travellers from Singapore are now using it because it makes daily spending simple, fast, and more convenient than carrying cash.
This guide explains how Alipay works, how to set it up as a visitor, and what you should know before using it on your trip.
What is Alipay
Alipay is a mobile payment app created by Ant Group. It is widely used across China for almost everything, from buying food to taking public transport.
Instead of using cash or cards, you pay by scanning a QR code. This is why many shops in China no longer accept cash as often as before.
Setting up Alipay is quite simple and can be done before your trip.
Download Alipay from the App Store or Google Play
Sign up using your Singapore mobile number and create your account
Switch the app to English for easier navigation
Complete identity verification using your passport details
Add your Singapore issued credit or debit card for international payments
Enable the international payment feature or Tour Pass in the app
Set a payment password or enable face or fingerprint unlock for security
Test the app by exploring features or making a small payment if available
Make sure your bank allows overseas transactions to avoid payment issues
🚨Pro Tips: Complete your account setup, passport verification, and card linking before you travel. This avoids last minute issues when you are already overseas and need to make a payment quickly.
For most travellers, Alipay becomes the main payment method during the trip.
💡 Pro Tip: Even though Alipay is widely accepted, keep a credit card or some cash with you. This helps in rare cases where digital payment is not available or if your app has connection issues.
Tips for Using Alipay Smoothly
Using Alipay is simple, but a few smart habits can make your experience much better during your trip.
Make sure you have internet access when making payments, especially when scanning QR codes
Save a screenshot of your payment QR code so you can still pay if your connection is slow
Bring a small amount of cash as backup for rare cases where digital payment is not available
Check your transaction history regularly to keep track of your spending
Inform your bank before your trip to avoid card linking or payment issues
Keep your phone charged as you will rely on it for most payments throughout the day
Use secure WiFi or mobile data when making payments to avoid connection risks
💡 Pro Tip: Check Trip.com’s promo code page before confirming your booking. You might find an extra 10–20% off hotels or flights.
Definitely loving this hotel so much!
Book for my kid and daddy for a ”men's” relaxing staycay.
My husband was pleasantly surprised with the room he gets. Very fortunately, the staff also gave them a high level room. My kid is the happiest as he gets all the views. We love the room layout as the kid can have waterplay by himself while he look in from the outside.
Breakfast room service is also wonderful and reasonably priced. Delicious food as well. Ordered for 9.30am and it came right before, allowing food to be fresh and ready to eat once our kid woke up.
Our kid loves his breakfast and finished the whole set by himself! Will definitely book again if we are looking for a place for staycay!
Riverside/ Clarke Quay Singapore|2.11km from downtown
Great location! There's an MRT station not too far from the hotel, and the Singapore River is right behind it. You can walk about 1.5 km along the river to Clarke Quay, and even reach the National Gallery. The room itself was quite spacious, and I appreciated having purified drinking water. Personally, I'm not a fan of bathtubs, and the tissues disintegrated too easily when wet, which was a bit inconvenient. However, the hotel breakfast was excellent and had a great variety.
First off, the location is incredibly convenient. Getting around is a breeze, and we could walk to most attractions. Even after a concert at 11 PM, we could easily take the subway back, and the walk felt very safe. Secondly, the room was bigger than expected, which was a real treat in high-density Singapore. The facilities were new, and they provided complimentary bottled water. The front desk staff were absolutely wonderful – so warm and attentive. The hotel's overall environment was fantastic too, very quiet and clean. I'll definitely choose this hotel again next time I'm in Singapore. Five stars!
This hotel just looks amazing from the exterior and so we decided to give it a go despite the hefty price tag. The check-in experience was superb with Felicia - friendly, fast and efficient. She even offered us an extension on our check-out time (without our prompting) when hearing in passing that we have a late flight out.
The room was surprisingly tight and cramped. The outlook was good though - looking into greenery which this hotel prides itself on. All would have been well if not for the bathroom - the mosaic tiles in the shower recess hid a lot of mould and dirt. It felt very unclean, not because the cleaners do a bad job but simply the design does not warrant effective cleaning. The water pressure is very low - perhaps why there is no rain shower (not that it mattered to us) for such a supposedly top class hotel. The water trickles out from the water filter unit. Limited bench space for toiletries.
On closer look at the pool area, while having a spectacular outlook, it is again such a shame that similarly bad design or poor choice of material used, resulted in wear and tear being shown so much worst than otherwise. The supporting structure of the 'birdcage' cabanas that dips into the pool are badly eroded so it is not very pleasant when you are swimming near them.
I would love to say that I would be back, because the staff and location are amazing but unfortunately, for that price range, I see better value elsewhere.
Worried about the bed type being decided at check-in, but luckily, I got the twin room I requested! Even though it was a late check-in in the middle of the night, I got a high-floor room with a nice view and it was so quiet – perfect. It was hot outside, but the air conditioning and the room fan kept me very comfortable and pleasant. Toothbrushes and slippers were also provided. The breakfast had a great variety and was delicious. Thanks to this, I had an amazing trip. I definitely want to stay here again!
My husband and I stayed at Pan Pacific to celebrate our 2nd wedding anniversary. Unfortunately, the experience did not live up to our expectations.
The service was underwhelming from the start. The reception staff were not particularly approachable or welcoming, and we did not experience the level of hospitality we expected from a hotel of this standard.
Our arrival experience was also less than ideal. We parked in the hotel’s car park expecting direct lift access to the lobby, but there wasn’t one from the area we used. We had to carry our luggage up the escalator and walk through part of a restaurant before reaching the hotel lobby. This was inconvenient, especially with luggage, and not the first impression we had expected from a 5-star hotel.
One of our biggest concerns was the room amenities. When we called to request hot water, we were told to boil it ourselves using the in-room electric kettle. Normally, this would not have been an issue, except the kettle’s filter was rusty. We requested a replacement, but the second kettle was in a similar condition. This was disappointing and raised concerns about cleanliness.
Another minor disappointment was the lack of basic bathroom amenities. The room did not include a comb or shaver, and there was no information indicating whether these items were available upon request. While I understand that many hotels have adopted more sustainable practices by reducing single-use amenities, clearer communication or the option to request these essentials would have been appreciated, especially at a 5-star hotel.
The room was advertised as 46㎡, but it felt much smaller and more compact than we had expected.
On a positive note, the housekeeping team did a good job of keeping the room clean, and the 24-hour in-room dining was a definite highlight and very convenient. The Marina Bay view was pleasant, although it wasn’t particularly breathtaking.
Overall, there was nothing particularly memorable that made the stay feel like a luxury experience. Given Pan Pacific’s reputation, I expected much more. Having stayed at other 5-star hotels, I genuinely thought Pan Pacific would offer a better experience.
We did not feel that the overall stay justified the price we paid. The atmosphere felt rather ordinary, and the experience lacked the warmth, attentiveness, and attention to detail we were hoping for in a luxury hotel.
As this was meant to be a special anniversary getaway, it was disappointing that the experience fell short of our expectations. Everyone’s expectations are different, and others may have a better experience than we did. Unfortunately, based on our stay, we are unlikely to return and would consider other hotels for future occasions.
The room was clean and tidy, and the hotel's location was super convenient for transportation. Many attractions were within walking distance. Plus, the hotel has its own restaurant with live music in the evenings, and the service was very friendly. Definitely worth staying here.
This was a wonderful hotel. We were told we could upgrade to a river view with a balcony and an extra bed for an additional $60, or a bay view room for an additional $120, and we opted for the river view. From our room, we could enjoy the night view of Boat Quay, and in the evenings, we relaxed on the balcony. The pool gets a lot of sun during the day, and the umbrellas aren't very effective, so if you don't want to get a tan, you'll need to prepare accordingly. Nevertheless, swimming while sipping a Fullerton Sling was exceptional. The breakfast offered local dishes like Laksa and Nasi Lemak, and there was even ice cream, which delighted the kids. Above all, it's a historic hotel located close to Merlion Park, and I believe it's definitely worth staying at least once.
This hotel is right in the city center, located in the lively Funan Mall, offering plenty of dining and entertainment options, making shopping super convenient. It's also easy to get to all the popular Instagrammable spots! The hygiene is excellent, and the facilities are comprehensive and convenient. It's a great choice for travelers!
We stayed at this hotel for 14 days! The hotel's location is simply excellent, close to the metro, shops, and Chinatown with its many cafes and restaurants. The hotel itself is very beautiful and unique, full of greenery, with its own charisma and designer touches; it's very pleasant and clean. The rooms are wonderful and spacious (we stayed in a club room on the 25th floor), and we were especially pleased with the large wardrobe for clothes. Everything is thoughtfully designed for guests' convenience: a mini-kitchen with a kettle, coffee maker, refrigerator, microwave, dishes, etc., several types of packaged tea and coffee replenished daily. The bathroom is large, with full-glass walls, a shower and a bathtub, and toiletries, creams, shampoos, and gels were refreshed every day! The bed in the room deserves a special mention; you wake up feeling completely refreshed, like a new person, and you just don't want to get out of it. The mattress is so incredibly comfortable and high that after a day of excursions and walks around the city, you fall asleep instantly and have wonderful dreams! The hotel staff is very pleasant, polite, and responsive, always ready to help you with any problems or questions that arise. We'd like to extend special thanks to Kalpana from the service staff, who was always smiling and answered all our questions and requests.
We visited all the attractions, shows, and parks, Universal Studios, shopping malls, and outlets. We walked almost all the streets of Singapore, both the city center and the outskirts, really immersing ourselves in the local life. We also frequently visited Sentosa Island to swim and sunbathe! Our vacation passed in the unforgettable atmosphere of a beautiful country and a wonderful hotel! After returning home, we wanted to come back to Singapore again, as we still have unfulfilled plans to visit nearby islands!
In conclusion of our review, we want to say that on our next trip to Singapore, we will only be staying at the Oasia Hotel, which has become like a second home to us!!! We highly recommend this hotel to everyone visiting Singapore – you won't regret it!!!
Good luck to all!
Once again, a huge thank you to all the hotel staff, to the hotel itself, and a special thanks to General Manager Mrs. Julia SCHAMNE for the high level of organization of the work process and the creative space of the hotel, providing us, the guests, with an excellent vacation and a wonderful mood!!!
Riverside/ Clarke Quay Singapore|1.77km from downtown
Nice hotel next to Singapore River in Robertson Quay, clean sound proof loft style rooms good for relaxing with big windows and separate floor for working area If you are interested in nature & want to see otters live you can walk along river around sunset time and find their nest 10mins away from hotel:)
Great service from staff who are doing their best always to accommodate my requests, with special thanks to: Shanthi & Ashlinn :)
The room was quite spacious, and the accompanying picture shows the beautiful view from the window.
Facilities: Excellent and fully equipped.
Hygiene: Spotlessly clean with no unpleasant odors.
Environment: The hotel is located in a quiet area, very close to two MRT stations: Bencoolen and Bras Basah. Bus access is also extremely convenient; you can take buses 13, 1, or 167 directly to Merlion Park. Taxis are even easier.
Service: The hotel staff were very friendly and welcoming.
The hotel's location is excellent; we could walk to Merlion Park, Marina Bay Sands, Gardens by the Bay, Clarke Quay, Fort Canning Park, and more. The room had purified water available, and the power outlets were compatible with mainland Chinese plugs. The room had a great view, with a triangular layout offering sea views from two sides, though my particular room didn't face the sea. The outdoor pool was comfortable and gave a strong resort vibe. Just a small suggestion: the birdcage in the lobby is too small, and the bird looks quite sad. Could it be released, or perhaps replaced with a larger cage? Using a mechanical bird that chirps would achieve the same effect without the ethical concerns.
Riverside/ Clarke Quay Singapore|1.87km from downtown
I had been here several times, staying at both wings. I like the pool. This time, like the previous time..the wifi wasn’t working well but this time, it has caused some “major” issues and inconvenience! I can’t be reached for hours! I called reception for help and eventually they sent staff to my room to settle the issue for me! Thankful and grateful for that. All the rest are good for a short stay.
Clean & comfortable room, free snack bar, close to Dhoby Ghaut mrt, Fort Canning park, plaza Singapura& many restaurants. Good service with friendly staffs & fast check in & out.
Lobby cafe food & drinks are nice but roof top buffet only limited choice & expensive.
The room i booked was massive, everything was provided and clean, it was very comfortable to be there. I used the room to prepare a birthday surprise for my partner & the place was big enough to host my guests :)
My stay at Marina Bay Sands Singapore was absolutely fantastic and I highly recommend it!
The hotel's location is excellent, directly connected to a mall, and within walking distance of famous attractions like Gardens by the Bay and Merlion Park, making getting around incredibly convenient. Check-in was efficient, and the staff were warm and professional, providing attentive service throughout, truly reflecting a five-star hotel experience.
The room was spacious and comfortable, with a modern design and immaculate cleanliness. The bed was soft, and the soundproofing was excellent, ensuring a wonderfully comfortable night's sleep. What truly impressed me most was the room's view – whether it was the city skyline or the Marina Bay night view, both were absolutely stunning.
The hotel's infinity pool definitely lives up to its reputation; the views are unforgettable and it's an absolute must-visit spot when in Singapore. The breakfast spread was extensive, with a great variety of both Western and Asian options, all of which tasted delicious.
Overall, everything from the environment and facilities to the service was impeccable. It was a very enjoyable and memorable stay. If I ever visit Singapore again, I will definitely choose this hotel, and I'll be recommending it to all my friends and family!
Booked the room for the Marina Bay view, and got a room on the 34th floor. The Sands view was from the side, which was still pretty good. The twin room was perfectly fine for two adults and two kids. The hygiene was also decent. The only slight inconvenience was having to stand in the bathtub to shower. I recommend paying the deposit in cash, as it's quicker and more convenient to get back.
Yes, Alipay is generally safe to use. It includes features like payment verification and transaction tracking. As long as you follow basic precautions, it is reliable for travel use.
Security Feature
How It Protects You
Identity Verification
Requires users to verify their identity during account registration, helping prevent fake accounts and fraud.
Biometric Login
Supports fingerprint and facial recognition on compatible devices for secure and convenient access.
Passcode Protection
Payments and account changes may require your payment password or device passcode for added security.
Data Encryption
Encrypts sensitive personal and payment information during transmission to help keep your data secure.
Real Time Risk Monitoring
Uses automated systems to detect unusual activity and flag potentially suspicious transactions.
Device Management
Lets you view and manage trusted devices, making it easier to remove devices you no longer use.
Transaction Notifications
Sends instant payment alerts so you can quickly spot any unauthorized activity.
Privacy Protection
Merchants do not receive your full banking or card details when you make payments through Alipay.
Account Recovery Options
Provides account verification and recovery processes if you lose access to your account or change devices.
Tips to Keep Your Alipay Account Secure
Use a strong, unique password and payment PIN.
Enable fingerprint or facial recognition if your device supports it.
Never share verification codes or payment passwords with anyone.
Only scan QR codes from trusted merchants.
Check your transaction history regularly for unfamiliar payments.
Update the Alipay app to the latest version to receive the newest security improvements.
Log out and remove your account from devices you no longer use.
For Singapore travellers visiting China, Alipay is not just useful, it is almost essential. It simplifies daily spending and helps you enjoy your trip without worrying about cash or card issues.
If you plan to explore cities, try local food, or take public transport, setting up Alipay before your trip will save you time and effort. It is one small step that can make a big difference in your travel experience.
Use our promo code to enjoy up to 5% OFF (up to S$3)on your attraction tickets, tours and eSIMs! Only for new users!
FAQs About Alipay
Can Singapore travellers use Alipay in China?
Yes, Singapore travellers can use Alipay by linking an international credit or debit card. The app supports tourist access, making it easy to pay without a local bank account.
Do I need a Chinese bank account to use Alipay?
No, you do not need a Chinese bank account. You can use your Singapore issued card and complete passport verification to start using the app.
Can I use Alipay without internet?
You usually need internet to complete payments. It is recommended to have mobile data or WiFi for a smooth experience.
Is Alipay safe for travellers?
Yes, Alipay has built in security features such as verification and transaction tracking. As long as you follow normal safety practices, it is safe to use.
Are there any fees when using Alipay as a tourist?
Some transactions may include small fees depending on your card provider or currency conversion. It is best to check with your bank before travelling.
Disclaimer: This article has been provided by an individual contributor or third party platform. If there is any discrepancy regarding the copyright, please contact us directly and we will delete the content immediately.
I’m a travel lover who can never say no to good food, stunning beaches, and the beauty of nature. Sharing my adventures and travel tips, I hope to inspire you to explore, taste, and unwind wherever you go.