What Exactly is Scoot Group Booking?
Scoot group booking lets 10 and more passengers snag discounted fares on the same flight.
Register on Scoot Group Booking page to make a group booking with Scoot.
Minimum 10 passengers (infants excluded) on identical dates/routes. Ideal for families, teams, or events flying together .
✈️ Is a Scoot Group Booking Right for Your Trip?
Scoot group booking suits larger parties chasing savings and perks over flexibility. Perfect for 10+ traveling together.
When to Book as a Group vs. Booking Individually
Book Group if:
- 10 or more adults/children (infants excluded).
- Want 20kg checked baggage and seats included in fare.
- Passenger names not confirmed (flexible; finalise 7 days out).
- All on the same flights/dates from origin like Changi.
Book Individual if:
- Under 10 people.
- Travelling with infants (don't count toward min. group size).
- Not everyone on the same flight/itinerary.
- Unsure about dates/routes (group locks tight).
- Chasing flash sales/promos (group rates fixed).
🌟 The Pros and Cons of Booking a Group Fare with Scoot
Top 3 Benefits of a Scoot Group Booking
- Discounted fares + baggage: Fixed group rates include 20kg checked bag and standard seats per person—no add-on fees.
- Flexible names: Names can be finalised just 7 days before flight.
3 Potential Drawbacks to Consider
- 10+ pax minimum: Smaller groups miss out; book standard for under 10.
- Locked itinerary: No date/route changes without re-quote/fees; all must fly together.
- Limited availability: Early booking is essential.
💻 After You Book: Managing Your Scoot Group Travel
Post-booking, manage your Scoot group via the online portal or email—no standard app for groups.
Can You Change or Cancel a Group Booking?
Limited tweaks allowed, but plan ahead—Scoot locks groups tight post-submission.
Name changes
Free if 48hrs+ before the first flight (before you click "Save & Submit").
Date changes
Re-quote + fees via contacting Sales Operation sales@flyscoot.com; no origin swaps.
Partial cancellation
- You can cancel up to 20% seats. Cancellation must be done 30+ days before the first flight departure via the portal.
- Deposit paid for those seats will be used to offset the remaining payment.
- Minimum 10 pax still needs to be met.
Full cancellation
- Pre-deposit: No penalty.
- Post-deposit: 20% refund as credits/vouchers. Cancellation must be done 30+ days before the first flight departure via the portal.
- Post-full payment: No refunds.
Adding Baggage, Meals, and Other Ancillaries
Base group fare includes 20kg checked baggage and standard seats.
- Add extras (baggage, meals, Wi-Fi, infants) via "Add Ancillaries" in portal.
- Pre-book meals (e.g., laksa, chicken rice) cheaper online vs. airport; up to 4 hours before flight.
- ScootPlus upgrades: Limited to 4-6 seats on 787s—email early for availability.
- Fees apply post-submission; email sales@flyscoot.com for custom requests.
Who to Contact for Help
- Get a quotation/Payments: Log into Scoot Group Online Booking System
- Request changes: sales@flyscoot.com
- MICE/events (20+ pax): mice@flyscoot.com
- Urgent Singapore issues: +65 6329 1420
🎁 Pro Tip: Get the Best Scoot Deals on Trip.com
Kick off your Scoot flight booking on Trip.com to enjoy competitive pricing, promotions, and exclusive rewards!
Monthly Campaign Promos
Trip.com shines with its Double Date campaigns running monthly from 1.1 all the way to 12.12, where you can get exclusive promo codes, airline promo fares, and bank card discounts (think DBS, UOB perks for locals) for massive savings that are not available if you book with the airline directly.
Double Up Earning Trip Coins + Airline Miles
Moreover, Trip.com bookings let you earn BOTH Trip Coins + airline miles by adding your frequent flyer details.
Every 100 Trip Coins = 1 USD (~1.3 SGD) and can offset payments at bookings with no minimum spend required.
Earn miles on every trip with Frequent Flyer Programmes—link your account before booking to rack up rewards fast.
Trip Member Rewards
More benefits will be unlocked as you progress through your Trip.com membership tiers! For example, Trip.com Platinum, Diamond, or Diamond+ members can access VIP lounges and start the journey relaxed and refreshed.
Stay Ahead - Join Our Exclusive Telegram Group!
Don’t miss out on the hottest deals and flash sales! Join our Telegram group Trip Talks SG to get instant alerts, exclusive offers, and be first in line for must-grab promo codes. Stay connected, save more!
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Download the Trip.com app now and unlock exclusive app-only discounts! Use the QR code to get instant savings on flights and hotels, available for both Android and Apple users.
Ready to fly? Don’t forget to check out our weekly updated deals and promo codes for regional and global destinations—grab the best offers before they’re gone!
Score bigger savings with How to Use Trip.com Promo Codes and stretch your travel budget further.
FAQ: Scoot Group Booking
How long does it take to get a group booking quote from Scoot?
You’ll usually see the quote instantly in the Groups Online Booking System, with a copy emailed to you within about 30 minutes. This applies once you complete the online request form.Can I use KrisFlyer miles for a Scoot group booking?
No—Scoot group bookings do not allow mileage redemption or KrisFlyer upgrades. All payments must be in cash or card through Scoot’s group payment channels.Are Scoot group fares cheaper than booking individually?
For 10 or more travellers, group fares generally offer better value. However, they won’t stack with any limited-time promo fares or discounts.What happens if one person from the group cancels their trip?
Scoot lets you cancel up to 20% of group seats if you do it at least 30 days before the first flight and still meet the minimum group size. The deposit for those cancelled seats is used to offset the remaining balance for the rest of the group.Do I need everyone's passport details to make the initial group booking request?
No—your first quote only needs travel dates, route, and total number of passengers. You can supply or finalise passenger names closer to departure according to Scoot’s name deadline.