Trip.com Membership Benefits, Rewards & Loyalty Program Guide
Planning your trip soon? With Trip.com, you’ll unlock rewards every step of the way! Trip.com membership tiers offer exclusive perks designed to make your trips even more rewarding.
You can enjoy special discounts and VIP benefits from every booking, and upgrade your membership tiers to gain more rewards.
Keep reading to discover how Trip.com loyalty program can work for you!
What is Trip.com Membership?
Trip.com Membership is a loyalty program to reward customers for travel bookings and activities on Trip.com.
By signing up for free, members can start earning points with each booking of flights, hotels, trains, and more.
These points can later be redeemed for upgrade membership tiers, discounts, and special rewards on future trips.
Trip.com Membership Benefits for Each Tier
Each Trip.com membership tier unlocks a set number of exclusive rewards, with higher tiers offering more valuable perks.
Below is the full breakdown of benefits per tier:
Trip.com Rewards for Different Membership Tiers
All Trip.com members enjoy the ability to use Trip Coins like cash, a flight-hotel cancellation guarantee, and flight price alerts.
As you progress through the membership tiers, even more rewards await. Discover the benefits each tier offers below!
Services | Silver | Gold | Platinum | Diamond | Diamond+ | Black Diamond |
|---|---|---|---|---|---|---|
Flight-Hotel Cancellation Guarantee | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Priority One-stop Support | - | - | - | - | ✅ | ✅ |
Dedicated Relations Management Team | - | - | - | - | - | ✅ (24/7 exclusive) |
Hotel Member Deals | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Perk Category | Silver | Gold | Platinum | Diamond | Diamond+ | Black Diamond |
|---|---|---|---|---|---|---|
Trip Coins Earning Bonus | Base Rate | +20% | +50% | +100% | +150% | +200% |
No Admin Fee for Train Refunds | - | - | - | 2x/year | 4x/year | 8x/year |
Free Airport VIP Lounge Access | - | - | 1x/year | 2x/year | 3x/year | 12x/year |
Free Global eSIM Data Package | - | - | 1GB/3 days (x1) | 3GB/5 days (x1) | 3GB/5 days (x2) | 3GB/5 days (x8) |
Airport Transfer Model Upgrade | - | - | - | 2x/year | 4x/year | 8x/year |
Free Attraction Ticket | - | - | - | - | 1 ticket/year | 1 ticket/year |
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Black Diamond Tier - New Top Tier on Trip.com
Black Diamond is Trip.com’s newest, invite-only elite membership tier, reserved for the platform’s most loyal, high-spending travelers.
In addition to the perks listed above, Black Diamond members gain access to:
- A 24/7 dedicated relations management team: Reach a personalized support specialist via the Trip.com app’s "Chat with us" feature for tailored assistance (e.g., booking adjustments, special requests, urgent travel help).
- The highest Trip Coins bonus (200% above Silver tier rates) and the most free airport lounge visits (12x/year) of any tier.
How to Upgrade Trip.com Membership Tiers?
Create an account with Trip.com for free. Join to instantly unlock special offers and change tiers to access more exclusive Silver, Gold, Platinum, Diamond, Diamond+ and Black Diamond deals.
Upgrade Tier | Criteria |
|---|---|
Silver | Register a Trip.com account |
Gold | Complete 1 eligible booking (flights, hotels, tours, etc.) |
Platinum | Complete 3 eligible bookings within 1 year after reaching Gold |
Diamond | Complete 8 eligible bookings (min. total spend: SGD 1,000 equivalent) within 1 year after reaching Platinum |
Diamond+ | Spend SGD 10,000 within 1 year after reaching Diamond |
Black Diamond | Invitation-only: Spend SGD 20,000 within 1 year after reaching Diamond+ and complete member profile |
How to Become Trip.com Member & Earn Trip Coins
You automatically become a Trip.com member when you register.
Trip Coins is the core currency of Trip.com's membership program and can be obtained through multiple channels:
Earning Channel | Details |
|---|---|
Bookings (per SGD $100 equivalent spent) | Air & train tickets: 20 CoinsHotels & gift cards: 50 CoinsFlight + hotel packages: 35 CoinsCruises: 80 CoinsInsurance: 10 CoinsGlobal shopping (selected stores): 100+ Coins |
Hotel Reviews | <20 characters: 10 Coins20–50 characters: 20 Coins50+ characters: 50 Coins+10 Coins for photos/videos+10 Coins if posted within 3 days+50 Coins for hotels with <15 reviewsMonthly cap: 1,200 Coins |
Trip Moments (Community Activity) | New users: small login tasks (e.g., view posts, follow users)Level 6 users: 500 Coins for 5 high-quality posts/month |
Promotions | Limited-time events, promo campaigns, and seasonal offers to earn extra Coins |
🔥Refer a friend | Earn up to S$200 in Trip Coins
When friends register via your link, they can get S$20 worth of exclusive promo codes for hotels. Earn up to S$200 in Trip Coins!
📅Promotion period: Long term
How Long & How to Maintain Trip.com Membership
Your Trip.com membership tier validity and maintenance requirements vary by tier: Silver and Gold tiers are permanent once achieved, while Platinum, Diamond, Diamond+, and Black Diamond tiers are valid for 1 year.
To retain upper tiers (Platinum+), you must meet specific booking/spending criteria within the validity period; failure to do so will result in downgrading (minimum tier after downgrade: Gold).
Tier | Validity | Maintenance Requirement |
|---|---|---|
Silver | Permanent | No maintenance requirements (retained indefinitely after registration) |
Gold | Permanent | No maintenance requirements (retained indefinitely after completing 1 eligible booking) |
Platinum | 1 year | Maintain by completing at least 3 eligible bookings within validity period (extended for 1 year if met) |
Diamond | 1 year | Maintain by completing at least 8 eligible bookings (min. total spend: SGD 1,000 equivalent) within validity period |
Diamond+ | 1 year | Maintain by spending a minimum of SGD 10,000 within validity period |
Black Diamond | 1 year | Maintain by spending a minimum of SGD 20,000 within validity period (reassessed at expiry; may be extended, downgraded, or require re-invitation) |
FAQ About Trip.com Membership
How do I join Trip.com Membership?
You can sign up for free directly on the Trip.com website or app by creating an account.What are Trip Coins?
Trip Coins are points earned through bookings that can be used like cash for future travel purchases.How do I check my Trip.com membership status and rewards?
You can view your membership status, Trip Coins balance, and available rewards in your account dashboard on the Trip.com website or app.How to accumulate the number of valid bookings and amount of spending?
Bookings are counted towards membership upgrades after travel is completed. The actual payment amount of the booking will also be counted towards membership upgrades. We will calculate the USD value of your booking amount based on the exchange rate of the payment currency at the time of booking confirmation. If the amount changes (e.g. due to refunds or additional bookings), the accumulated USD value will be updated according to the proportion of the amount change.How long are member tiers valid for?
In April 2023, Trip.com released a new member tier validity process: For users who attain a tier upgrade by completing bookings, their new member tier will be set and will not change for 1 year after the date of their member tier change. After this 1 year period expires, member tiers will be recalculated and reset accordingly. Regarding member tier validity for promotional membership trials, see the terms and conditions that are revealed at the time.
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