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Posted on Jul 4, 2026|Bay Suite Family
Guest UserHas a lovely stay, hotel was clean and staff were very attentive. First couple of nights breakfast was very limited however after speaking with the concierge elevated the experience the next day. Hotel room was spacious and well appointed. Over all a fantastic time spent and we look forward to coming again.
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Price per night fromS$ 73
Posted on Jun 24, 2026
黑輪輪
Upon check-in, I was initially given the wrong room card, but the staff quickly came up to replace it and apologize. There was no trash bag in the room's trash can, and the bedside outlet wasn't working. Aside from these minor issues, everything else was quite good. There's a convenience store downstairs if you get hungry, and a really good mala hotpot restaurant run by a Chinese owner on the second floor of the hotel. The ocean view and night view from the window were also decent. It's also quite close to Okada by foot.
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Price per night fromS$ 47
Posted on Mar 9, 2026|Deluxe Room
Cyrus GeorsuaBooking via Trip.com is very reliable.
Extremeli Suites have excellent customer service from checking in to checking out. The staff even comes by everyday to ask if there are anything I need to make my stay comfortable. Even asked if I need replacement of water bottles used for brewing coffee. The amenities are nice. The view is amazing. I can see most of Metro Manila from the 18th floor I'm staying at.
If Solaire or SM MOA has any more events, I would definitely come back to Extremeli for my next vacation in Manila. 10/10 highly recommend.
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Price per night fromS$ 39
Posted on Aug 17, 2026|Twin Room With Balcony
Anonymous User
Patient staff and room upgrade, but severe water and flooding issues!
Pros: Extremely patient, nice, and helpful staff.Got a complimentary room upgrade.
Cons: No water for several hours (apparently due to the neighboring hotel).The bathroom flooded badly once the water returned because the drain was clogged. Could not take a normal-length shower because the bathroom floor would quickly overflow. Found insects inside the room.The staff did their best to help us, but the building's maintenance and plumbing issues ruined what could have been a perfect stay.
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Price per night fromS$ 32
Posted on Jun 28, 2026
Shiela A.Before booking, I informed the host that I would be traveling with a baby who has sensitive skin and requested fresh beddings and a properly cleaned unit. I believe this was a reasonable request for a paying guest.
Our stay was disappointing. The unit is quite small for a family of four, especially with the extra bed, which leaves very little space to move around. Upon arrival, we immediately found several cockroaches, and they continued to appear even after a deep cleaning. My daughter became so uncomfortable that she couldn't sleep well and chose to stay at our relatives' house for the rest of our vacation. We were also worried about our baby's safety.
The cleanliness of the unit was below expectations. The shower head and faucet had visible dirt and mold, the mop provided was dirty, there were no extra trash bags, and it seemed the bathroom had not been thoroughly cleaned. We stayed for 8 days, but room cleaning, towel replacement, and changing the beddings were only offered after we raised these concerns. The booking was for four guests, but only two towels were initially provided.
On the positive side, the customer service team took our concerns seriously and arranged a deep cleaning, replaced the towels, and the property staff responded after customer support followed up. We also appreciated the complimentary toiletries.
Overall, I appreciate their efforts to address the issues, but I believe the unit needs proper pest control and a much more thorough deep cleaning. This review is based on our experience and is intended to help improve the stay for future guests.
The photos I uploaded are only a few of what we experienced. Some of the other issues were too unpleasant to photograph, but everything I mentioned in this review is based on our actual stay.
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Price per night fromS$ 26
Posted on Dec 13, 2025|Luxury Seaview Family Room
Guest UserA truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
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Price per night fromS$ 52
Posted on Oct 15, 2025
Guest User
.
There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok
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Price per night fromS$ 41
Posted on Jul 15, 2025
Kircy1
The place is so clean, nice room super spacious and a lot to offer. Has cooking utensils but I would like to request adding mugs for person like me who loves coffee and also cutlery. Aside from that everything is great super live the place. Will make sure to book this again.
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Price per night fromS$ 111
Posted on Nov 6, 2025|RedDoorz Room
Guest UserOver all okay but scary. The room was cleaned, just make an adjustment kaasi barado yung agusan ng tubig sa may cr. During our stayed, Around 10 evening, may sumusubok magbukas ng door namin, nakita pa namin sa bintana na tumakbo. Please make the area safer for the customer. Kasi kung ganyan lagi, walang magtatagal na customer sa inyo. The service was okay, very accommodating and approachable.
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Price per night fromS$ 22
Posted on May 8, 2025
Guest User
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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Price per night fromS$ 132