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Posted on Mar 21, 2025
Guest User
The room and the hotel building were clean and tidy!
There was a microwave, kettle, washing machine, dryer, and refrigerator in the room, which was very convenient!
I didn't quite know how to use the dryer, and I didn't know how to use it when I called the front desk, so it would have been helpful if there was a sign explaining how to use it.
We stayed with five people and only had the bare minimum amenities,
but there were only two toothbrushes, shampoo, and body soap.
There were five bath towels, but only one hand towel.
Maybe it was just because we checked in early, but it would have been helpful if there were enough for everyone.
The pool was large and beautiful, but it would have been nice to have a place to rest right next to the pool!
There was also a gym, and it was quite close to the airport and shopping malls, so it felt like it was within walking distance!
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Price per night fromS$ 106
Posted on Jan 2, 2026|Nuwa Resort King City View
Guest UserWe stayed at Nuwa for 3D2N , the experience was great except for the last breakfast day, we went their at around 10am for the buffet breakfast which was located at Hyatt Regency , on the first breakfast day, all went well, no long line, food was good, service was fast, unfortunately on the second day of breakfast service was very bad due high volume of guest who are waiting in line, and the employee who is in charge in the line keep saying that the breakfast will end at exactly 11am, without giving alternative options where can other guest take their breakfast. COD hotels shares one breakfast buffet area (if you want buffet style breakfast) which was in Hyatt Regency Hotel. Good thing I remembered that we could eat breakfast at one of Nuwa's restaurant. But staying at Nuwa's Hotel was a great experience.
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Price per night fromS$ 166
Posted on Dec 2, 2025|Deluxe Twin Room
MrsMallowsPros: The hotel is near the airport and has lots of stores and restaurants inside. Breakfast is good.
Cons: 1. During check in: Receptionist refused our passports and ask for national IDs instead so we needed to insist on the passports because we don't have any national IDs (we live outside the country).
2. During stay: wait time for housekeeping request took 2hours. Hotel staff does not inform beforehand that the private bar locks automatically when deposit is already consumed. What's worse is that they did not get the full deposit upon check in. We could've avoided not being able to drink cold water upon arriving at midnight if they only informed ahead or asked for more money for deposit. Also, unlike other hotels, printing is not complimentary.
3. Checkout: airport transfer is not well coordinated with concierge. Also, instead of checking room thoroughly before completing check out, they would send you an email the day after to let you know that you left stuff inside the room so send an email if there's anything valuable that you remember.
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Price per night fromS$ 267
Posted on Sep 4, 2025
Guest User
This place is great. Beautiful interior design. Great location and view. Amenities are great big swimming pool for free usage and free one Parking. Great for my family stay
Host Gordon and Mary are perfect.
Will come back again
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Price per night fromS$ 139
Posted on May 3, 2025|Deluxe 1-bed Room
Anonymous User
We enjoyed a lot during our stay here. The room is very cozy and design is very aesthetic😍… representative of the hotel is very approachable and professional… well stay here again… thanks a lot for the wonderful experience
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Price per night fromS$ 40
Posted on Jun 19, 2026
juliepremHere's a review based on your experience:
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We stayed at this Airbnb for 8 nights and had a mixed experience. The location is fantastic, just across from Okada Hotel, which is a major plus. However, our check-in was quite disappointing. We arrived around 5 PM, two hours after the official check-in time of 3 PM, only to find the unit was not clean. It was very dusty, and there were no cleaning tools provided.
The staff arrived around 5:30 PM to bring us towels and one bed cover, we requested utensils, We ended up purchasing our own cleaning supplies to tidy up the place before we could settle in. This was frustrating, especially after traveling from another country, as we had hoped to relax upon arrival.
While the unit itself has potential, the lack of cleanliness and preparation before our check-in was a significant issue. We had to clean the unit ourselves before we could even think about resting. Overall, I would recommend this place for its location, but improvements in cleanliness and guest readiness are necessary.
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Price per night fromS$ 116
Posted on Jul 25, 2025|One-Bedroom Apartment
Guest UserThe place is really nice. It's really clean and comfy. Good for families as well. Sad that we were not able to enjoy the pool during the stay due to bad weather. Hopefully, soon, they will have motorcycle parking and more convenient stores.
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Price per night fromS$ 64
Posted on Jul 15, 2025
Kircy1
The place is so clean, nice room super spacious and a lot to offer. Has cooking utensils but I would like to request adding mugs for person like me who loves coffee and also cutlery. Aside from that everything is great super live the place. Will make sure to book this again.
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Price per night fromS$ 115
Posted on Sep 19, 2025
Gellie
its good
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Price per night fromS$ 53
Posted on May 8, 2025
Guest User
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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Price per night fromS$ 136