5-Star Hotels in Perth

The hotel is worth any penny spent. The rooms are designed to soothe those with physicsl and or psychological ailments with the tea infusions that have sprained in the room. There is a big barth tub, no expenses sre measured when it comes to pleasing customers. The bath tub was comfortable and th3 affirmations around the room made it a really comfortable stay. Excellent panaromic views of Perth Cbd directly in front and if you look further out the window there is urban regentrified Northbridge. The gym is very comfortable. It compensated for the lack of swimming pool. Othereise, the amneitirs in the room, the design palacated me enough to enjoy my stay.

Maya Maya at Mandoon Estate is a wonderful hotel that pleases us in all respects. We believe it is the brightest gem in Swan Valley or even Perth! The accommodation is:  - immaculately well maintained; - located in a vantage point shrouded in greenery; - nice and comfortable house that puts it on the pedestal in the same league; - squeaky clean; - very comfortable mattresses and blankets  that are comparable to those in 5-star hotels. You are  mollycoddled, from the very first moment you hit the sack; - Wild Swan, the fine dining restaurant, offers one of the best food in Australia! Simply one of the best accommodations we have ever stayed in West Australia!

The rooms and hotel amenities are excellent and meet five-star standards, especially thanks to the manager and hotel receptionists! They helped carry our luggage to the room, were friendly and talkative, and were particularly attentive to Chinese free-and-independent travelers. The only thing that was extremely unpleasant was a specific female front desk staff member who completely seemed to favor Western guests or didn't view Chinese guests as a valuable market segment. We stood there waiting for 22 minutes, completely ignored! It wasn't until her colleague noticed something was wrong that we finally received assistance and had our issues resolved! Regarding the misunderstanding during our stay, her colleagues and the manager promptly apologized and took appropriate action. I accepted the apology, but I suggest that as a five-star hotel, they should really improve the service awareness of some staff members. After all, their behavior not only represents the hotel and their personal quality but also Australia's international image, especially since Perth is one of Australia's major cities.

The cleanliness and condition of our room was disappointing and not what you would expect from Crown. The shower glass was filthy and needed regrouting, table covered in glass marks, headboard was scratched and worn. Carpets badly need replacing