4-Star Hotels in Busan

I booked this place over a month in advance, and it has a lovely modern-retro vibe, very cozy. The shower and toilet are separate, and it even comes with a Dyson hairdryer. The room feels different from a typical hotel room. On the ground floor is a coffee shop owned by the same person, which closes at 9 PM. You can use your card to enter and exit through the side door. Upon check-in, you get two complimentary Americanos (you can swap them for other drinks by paying the difference). It's very convenient if you're visiting Yeongdo, though it's a bit far from Gwangalli and Haeundae. Little surprises: 1. Toothpaste, toothbrushes, shower caps, etc., are provided. 2. The mini-fridge drinks and snacks are free. 3. A handwritten note and a creative cultural souvenir are gifted. Amenities: Convenience store: Across from the coffee shop. Shopping: Nampo-dong Walking Street, Lotte Department Store, Olive Young, etc. (10-minute walk). Restaurants: Many dining options nearby, and the owner also provides recommendations – check the check-in guide. Minor regrets: 1. The bed frame has sharp corners, and due to its placement, it's easy to accidentally bump into it. You need to be mindful of your walking path. 2. The separate shower room has no place to put clothes. I booked Room 2 this time; I wonder if other room types have a better layout. This place is very relaxing, perfect for a two-day getaway to clear your mind. The owner is also very enthusiastic. Afterwards, you can switch to another hotel in Haeundae or Gwangalli to enjoy the sea, explore attractions, and go shopping.

We were upgraded to a side-ocean view family room, and the view was even better than expected. It's super convenient to get to Haeundae Beach by just crossing the street downstairs. There's also a small aquarium nearby, perfect for walks or taking the kids out. The hotel's location is excellent, surrounded by restaurants, so you never have to worry about what to eat. We went to ”Ilpum Hanwoo” right outside the hotel to the right. It's open until 10 PM, the service was very attentive, and the Wagyu truly made me want another plate. We also checked out the nearby Working Holiday Brunch Cafe. As expected for a popular spot, it was crowded, and we had to wait a bit, but the overall experience was worth it. The lobby is on the 3rd floor. You can self-store your luggage before and after check-in, which is super practical. Self-check-in is also available. The 5th floor has a gym and a laundry area. Both the washing machine and dryer cost 5,000 Korean Won per use, and laundry detergent is 1,000 Korean Won. The Blue Line Park Capsule Train (Mipo Station) is about 1.4 km away. It was too hot in the summer, so we just took a taxi, which was the base fare and saved us a lot of effort. Overall, the stay was comfortable, dining was convenient, and getting around was relatively hassle-free. I would definitely consider staying here again on my next trip to Haeundae.

I stayed in an Ocean View Classic Room. Although it was a bit disappointing that it didn't have a full-length window, the view wasn't bad for a mid-range priced hotel (see attached photos). The peak season rate was a bit expensive, but it was understandable. I think it would be a good value for money stay during the off-season. Centum Station is also a 5-minute walk away, which is convenient for those traveling by public transport. There are many convenience stores and restaurants around the hotel, which made it very satisfactory for a business trip. The room condition was clean and good, but it was a bit disappointing that cleaning was only done once every 3 nights (it was a shame that I couldn't request room cleaning during my 2-night stay).

Grand Moment is my go-to hotel whenever I'm in Busan for business. I love that the parking is convenient and it's a quiet place. The room itself is clean and comfortable. It's a place I'd definitely like to visit often.

Spacious, well-equipped smart hotel ideal for tech-savvy travelers comfortable with a 100% self-service system. Pros Comfort & Cleanliness: Spacious, clean, and comfortable room with solid soundproofing for a restful stay. In-Room Amenities: Powerful hairdryer, a full-sized fridge with a proper freezer compartment, and a versatile microwave/oven combo that makes reheating food easy. Something not suggest this. Fully Digital Access: Check-in and check-out are handled entirely via smartphone. Elevator access requires a dynamic QR code—screenshots are unreliable, and weak cellular signal in the elevator area makes loading the page frustrating. Room lights use touch panels with a slight learning curve. The system is not well-suited for seniors or guests unaccustomed to keyless smartphone access. Housekeeping & Communication: During a multi-night stay, housekeeping missed restocking facial tissues. With no in-room phone (only an online AI chatbot), we had to visit the front desk in person. Staff initially doubted the issue before providing a replacement, which felt unwelcoming. Vague Amenity & Water Policies: Written instructions simply state to collect extra towels and bottled water at the front desk, without explaining quotas or extra charges. We only learned about the water dispenser on the 29th floor (which is not open 24 hours) after asking the AI assistant. Breakfast Schedule: Last entry is 9:30 AM, but cleanup begins around 9:40 AM, quickly limiting food options. Arriving by 9:00 AM at the latest is strongly recommended. Self-service tray return is required. With minimal staff interaction beyond requested housekeeping, this property is best suited for independent guests who prefer autonomous digital check-ins. Those traveling with elderly family members or seeking traditional front-desk hospitality may want to consider other options. 優點：空間很大、環境乾淨、入住舒適、隔音不錯、吹風機很強，有冰箱可冷藏冷凍還有一機多用的微波跟烤箱可以加熱。 住宿體驗感不錯，但如果是不習慣全自助，或是無卡用手機刷門禁的可能不太推薦。 這次入住一些比較差的體驗感想： 感覺不太適合老人家入住 自行辦理入住及退房需透過手機處理 電梯需使用QR code通行， 每次進電梯前都要先重新打開QR code， 截圖的話有時候掃的到，有時候不行。 然後電梯內訊號較差會有點難開，小麻煩。 房間電燈都是觸控式面板 研究了一下才知道怎麼開關 然後是因為連續入住，有申請打掃房間， 結果打掃後房內沒有補充桌上紙巾， 沒有電話可以聯繫前台， 只有看到ai回復的幫手， 室友到前台詢問， 前台說有替換一開始沒有要提供的意思， 提出需求卻先被懷疑的感覺不太好， 雖然紙巾問題有得到解決。 然後紙張說明只寫說需要瓶裝水跟毛巾跟前台領取 並未說明需要額外付費，或是一晚僅提供兩瓶，未在紙面說明。感覺應該是提供給連續入住沒有打掃的房客領取使用，入住並未說明。 需詢問飯店AI助理才知道可以上29F飲水機裝水， 且非24小時可裝水。 然後早餐最後入場時間是9：30 基本上東西都還有，但是大概9：40就開始徹餐，選擇越來越少，建議大家最晚9：00就要到比較好，然後餐盤也是自助回收。 所以服務的部分基本上除了連續入住要申請的打掃服務，基本沒有，所以我無法評價，幾乎都是自助詢問求解。

Due to a thunderstorm in Shanghai, my flight was cancelled, and I had to stay an extra night. I picked this hotel randomly. When I arrived, the room I booked wasn't available yet, so the hotel upgraded me directly. Everything about the room was great; it even had a large living room, and the view from the window was also good. Too bad it was only for one hurried night. The hotel is within walking distance of a Lotte Department Store, and there are plenty of dining options nearby.

Is located within a residence building that has multiple different operator running it. I would say NewCZ is 1 of the better operator in the building as they have instructions sent to your email before checking in as well as banner at the main lobby to direct you to checking in as I have witnessed some other guests that reserved with other operator seems to have problem doing the self check-in. The room I reserved is nothing amazing but I do love the water dispenser available in the room.

Whenever I visit Busan, whether for business or leisure, this is my go-to hotel. The location is great, and it's very clean. The bedding is super comfortable, although the room size isn't particularly big. Also, compared to a couple of years ago, the service isn't as meticulous. However, overall, it's still a good hotel, and I'll definitely stay here again.

I had a wonderful stay in Busan this time! The room was clean and comfortable, and the location was super convenient, close to attractions and Haeundae Street. The staff were really friendly, making me feel right at home. Next time I'm in Busan, I'll definitely choose this place again. Highly recommend it to my friends!

The hotel is already quiet old and need for renovation. The stuff was really well trained and polite. But the room was not such good. The toilet flush was weak, and it wasn't separated from the shower. The water in the shower was hot and the pressure was strong, but the drain was very poor and water accumulated, so I had to turn the shower down to the minimum setting to avoid flooding the room. The TV was hanging crooked on the wall, and I decided not to touch it because I was worried it might fall. The wallpaper and baseboards were heavily stained from splashes, and they themselves were already damaged. The hotel's greatest strengths are its location and its polite, well-trained, and friendly staff. However, it is in dire need of renovation.