NewCZ Haeundae Residence

Cleanliness: Guests repeatedly praised the hotel for its cleanliness and modern facilities, including clean and well-maintained rooms. Fresh towels were provided daily, and the interior was tidy, contributing to an overall pleasant stay.(based on 105 reviews)

Extremely new and very modern, but almost everything came with an extra charge. It felt a bit extra and not in a good way. We’ve never received so much paperwork and so many instructions at any hotel or Airbnb before. From detailed recycling rules to cleaning guidelines for the few plates and pieces of cutlery provided (yet no kitchen cloth or drying rack to actually clean them), it all felt unnecessarily complicated. The service wasn’t great either. At checkin, we were informed via a printed document that during our entire stay we had been required to keep the curtains closed from 8 a.m. to 6 p.m. because of exterior construction work on the windows information that was never shared before check-in. This led to a little frustrating back and forth with the staff, though they eventually offered one-time free access to the 38th-floor facilities (which normally costs around 25k KRW per person for the gym, sauna, and pool). Our room was also definitely smaller than the advertised 24 m². Still, everything was new and very clean, with fresh towels provided daily. The in-room water filter was also a nice touch.