4-Star Hotels in Kyoto

The cleanliness was a minor letdown; there were a few strands of hair on the tatami mats. However, the staff's response and service were exceptional. They always smiled and communicated slowly, even with my broken English and translation app. There was even a staff member who spoke Korean. I didn't try the public bath, but I added the private bath, and it was perfect for washing away travel fatigue. It would be great for families or couples. I also ordered breakfast but unfortunately, I was too tired on the third day of my trip and slept through it. The location is fantastic – just a 3-minute walk from Kyoto Station, and it's tucked away in an alley, making it very quiet. If you want to experience a ryokan with a touch of luxury, I highly recommend it.

The hotel's location is fantastic! The room was also very clean, and I was really happy with the check-in experience and the housekeeping during my stay. Breakfast was decent, and a big plus was that the hotel restaurant is open all day, offering free drinks and disposable cutlery. It's a great spot to relax or to bring your own food to eat there, which was incredibly convenient! My only slight dissatisfaction was with the 'medium room' type; it had a long corridor that was practically useless, yet it cost significantly more than a standard room. Overall, I was quite satisfied and would choose this hotel again if I have the chance.

We decided to book Nogha whilst we were in Kyoto so we could relax a little more than in previous locations. We opted for a bigger room to have some space and it didn't disappoint. The bed was huge, the room for two was a really good size. It was clean and well decorated. The bakery downstairs was a great addition, we had breakfast there on our consecutive mornings. I would thoroughly recommend it if you're looking for a nice four star hotel and something a little quiet. Staff were also lovely and our luggage had been taken to our room when we checked in.

I accidentally booked a king-size bed when I needed a twin room. The price was the same, and I sent multiple messages requesting a change but received no reply. Upon arrival, I was told it would cost an extra 5,000 JPY per night, so I decided against it. I was also charged 2,100 JPY in tax for three nights. The breakfast was too expensive at 3,500 JPY per person. Otherwise, everything else was great – the facilities, gym, and hot spring were all excellent, and the spaces were quite large.

I didn't expect to find such a great value hotel during my summer trip. The last time I was in Kyoto was in 2023, and for some reason, hotel prices across the city were generally skyrocketing then. This year, the value for money was truly exceptional, and I was very satisfied with everything, especially meeting Mr. Yang, a Chinese staff member, right after checking in! He was incredibly kind and meticulously explained the hotel's facilities to my friend and me. He even had our luggage placed in our room before we returned. Throughout our stay, he was always responsive to our requests, making for a very smooth interaction and leaving us with an excellent impression. With such a great location and service, there's absolutely nothing to complain about. The washing machine in the room was also a high-end model that I'd be hesitant to buy for my own home; it was almost silent in operation. The only downside was that it took a bit long, sometimes up to five hours for a full cycle, though perhaps I wasn't using it correctly. Nevertheless, the clothes came out very soft and clean. My only regret is that there's a Beams store right across from the nearest subway station to the hotel, and I only discovered it as I was about to leave! It's a shame I didn't get to browse there. I'll definitely choose this hotel again on my next trip to Kyoto, and I'll make sure to visit that Beams store. I hope to see Mr. Yang again if I get the chance. Many thanks!

Room was clean and spacious enough for two people. There was also a table with two chairs in the room, which was very convenient for me to work at during the evenings. The staff were very kind and helpful. Complimentary amenities were available in the common area, and guests could request pajamas from the reception desk. I forgot to bring a plug adapter and asked to borrow one from the receptionist. Fortunately, they had one available and lent it to me free of charge. The location is convenient, about a 7–8 minute walk from Sanjo Station and the Kamo River. It is also close to a bus stop, about a 5-minute walk away, making it easy to get to Gion. The breakfast offered a good variety of options. There were both Japanese and international dishes, and the quality was good and well-prepared. I enjoyed staying and just realised I didnt take any photos of the room but nutto during breakfast…🤣

We had a fabulous room that faced inwards onto the green wall. It was bright during the day and spectacular lit up at night. The buffet breakfast is great with a very wide range of great quality Japanese and western foods

We stayed at Hotel Gracery Kyoto for two nights and overall had a very comfortable stay. The hotel has two sections, and we stayed in the South building. The room was very clean, and the space was used efficiently, which is typical for Japan. The bathroom layout was a bit unusual. The toilet and shower are separate, which is convenient, but the toilet cubicle itself is extremely small. The shower is positioned in an odd space between the bath and what seems to be the shower floor, and the shower head cannot be adjusted up or down. That said, the water pressure and temperature were excellent, which made up for the layout. Bottled water was provided on the first day, which was appreciated. The TV, however, was very limited with only Japanese channels and no access to Netflix or other streaming services. The location is excellent. The hotel is right by Nishiki Market and surrounded by shops and restaurants, with multiple subway lines nearby. There are also many fantastic local restaurants in the area, which we highly recommend, especially when the market gets overwhelmingly busy. The hotel provides a wide range of amenities in the lobby, including face wash, toner, lotion, razors, combs and mouthwash. While convenient, the large amount of individually packaged items does not feel particularly environmentally friendly. We checked out the breakfast one morning but decided not to purchase it as it was 2750 yen per person, and there are plenty of better and more affordable options nearby. The staff were very friendly and welcoming, and we also appreciated that the hotel offers free umbrella use on rainy days, which was a thoughtful touch. One downside was the room cleaning timing. We left early in the morning and only returned after 3pm, but the room was still being cleaned when we got back. We were asked to wait around 30 minutes, which was quite inconvenient after a long day when we wanted to rest, shower and freshen up before heading out again. Overall, a clean and well-located hotel with a few minor design quirks and service timing issues, but still a very pleasant stay.

The cleaning staff was extremely friendly and helpful, which I really appreciated. Complimentary water and coffee at the reception were also a nice touch. The location of the hotel is good, and the bathroom was modern and very clean. Unfortunately, the sleeping area of the room was not very clean, which affected the overall impression. Also, the bed is only made every three days, which I personally found inconvenient for a hotel stay. The reception staff, on the other hand, did not seem particularly friendly or welcoming. Overall, the stay was okay, but there is definitely room for improvement regarding service and room cleanliness.

The hotel was in a very good, central location, just 3 minutes from the bus stop and 14 minutes bus ride from Kyoto station. I booked a 20m twin room with large single beds. However, the room was 12m at the most. I asked the head receptionist about this. I was then offered a larger room at extra cost which I declined. The room was fairly clean with fresh towels provided every day. It was well equipped with a kettle and a small fridge. There was no wardrobe, just 4 hangers to hang clothes on a hook. There was no storage. The soundproofing was good as I could not hear the other guests. There was a washing machine available for 500 yen which was very useful. For breakfast, there was a wide selection of tasty food which I recommend. The spa was nice and free of charge, however there was 1000 yen charge for the gym.