4-Star Hotels in Ashigarashimo District

Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!

The hotel condition was quite good, and the service was fine. However, on the second morning, we discovered that 90,000 JPY was missing from our cash. We suspect a staff member might have entered our room and gone through our wallets while we were out for dinner.

This hotel is absolutely stunning.  The view of Lake Ashi from our room was truly breathtaking.  The staff were incredibly helpful throughout our stay, and the buffet dinner was delicious with plenty of variety.  The location is excellent — just a short distance from the ropeway and the sightseeing cruise. You can also take the No. 3 bus from Togendai directly to the hotel, which helped us save money on taxi fares.   There’s a large shopping complex right next door, and I highly recommend the bakery, the staff were wonderful and the pastries were excellent.   We did experience a typhoon during our stay, and a little more advance warning from the hotel would have been appreciated.  However, we were able to leave early enough to avoid and arrived safely at our next hotel.

The hotel's location is excellent. From Hakone-Yumoto Station, you take the elevator down to ground level, cross the bridge, and the hotel is a short walk on your right, up another elevator. If you want a private onsen, you'll need to book it separately for 2000 yen per person. We booked a standard double room; the facilities aren't brand new but are clean, and the room itself is larger than what you'd find in a Tokyo city hotel. The breakfast had a good variety, which was satisfactory. Overall, this hotel offers pretty good value for money in Hakone-Yumoto.

Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good) The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned. The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed. Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage. Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.

We visited Hakone Kuori-tei (仙石原久の葉 / Sengokuhara Hisanoha) on 19 November 2025 and stayed for 2 nights while exploring Hakone. Located in the peaceful Sengokuhara area, the ryokan offers a quiet and relaxing escape surrounded by nature. With only 8 rooms, the ryokan feels private, cosy, and calm. We stayed on the 2nd floor in Room 205, which had good space to comfortably accommodate 2 adults with 24-inch luggage. Every morning, we enjoyed a beautiful shimmering view of the autumn leaves, glowing under the morning sunlight — a perfect start to the day. Do note that the 2nd floor has no lift, only staircases. However, the staff were very helpful and assisted with carrying our luggage, which we truly appreciated. Our room had a simple bathroom without a shower, but the ryokan’s onsen on Level -1 was clean, soothing, and perfect for relaxing after a day of sightseeing. Breakfast and dinner were included, and dinner offered a choice of shabu-shabu or sukiyaki. We tried both and loved them — tender meat, fresh vegetables, and delicious, comforting flavours. One of the most special highlights is the free-flow drink station with: • ☕ Coffee • 🍺 Craft beer • 🍶 Sake • 🥃 Highball • 🍷 Umeshu（梅酒） • 🧃 Orange & apple juices • 🥤 Soft drinks Guests can bring drinks back to their room, making evenings extra cosy. Parking is designated for ryokan guests, and there are plenty of parking spaces, making arrival and departure smooth. The staff were warm, polite, and attentive — adding to the peaceful atmosphere of the entire stay.

It’s the first time for me to stay overnight in Hakone and I had a wonderful stay at the Hotel Aura Tachibana. Everything was perfect! The staff are very helpful and we would like to express our appreciation to them for the hospitality and made you feel like home. I had booked the double room with privae onsen which was very spacious and comfortable. It’s perfect for a long-awaited retreat. The highlight was the food was amazing. There are plenty variety of dishes and the hotel was attentive and the meal did not repeat. Overall, it’s very value for money .

Hi everyone, It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good. To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help. One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station. On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets. On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online. On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay. Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises. Big thank you for the trip.com to solve the problem.

I spent a wonderful night here during New Year's Eve. The waiter barely understands people and foreign languages, but he is friendly and good at communication. I booked a public bathroom first, but then I changed it to a private bath when there was room. My satisfaction improved a lot! The hotel is very close to Hakoyō-Yumoto Station, and the taxi cost was less than 1,000 yen. Later, we couldn't get a taxi and it was very comfortable for us to walk to the station for 15 minutes with our children🏳️🌈

Large resort in the scenic Hakone area with a pleasing garden view of Mt. Fuji. The Hotel Green Plaza Hakone can be reached from Odawara Station via a 50 minute bus ride up a winding mountain road. It has easy access to the Ropeway's Ubako stop, from which you can get to Lake Ashi and other tourist places. The hotel is not new, but its rooms are decent and quite large by local standards. It offers wedding services and has good amenities including a spa and public bath. While it's somewhat isolated from other shops and restaurants, guests can enjoy a sumptuous buffet style breakfast and dinner with an extensive choice of Japanese foods. The service when my wife and I were there was beyond reproach and we enjoyed our stay. Unfortunately, the Ropeway was a disappointment, since views were completely hidden by a thick fog. We did get some memorable views of Mt. Fuji rising out of the mist.