Find the perfect stay with trusted ratings and reviews.
Posted on Aug 16, 2025
aaccooo
The place was spotless, the environment was beautiful, and the staff were incredibly friendly and helpful. Even though English wasn't their strong suit, they used translation apps effectively to communicate. We weren't aware they offered a pick-up service, so we took a taxi there. However, they kindly provided a drop-off service to the station when we left. They also patiently explained which station had luggage lockers, as we were planning to move on to a different location the next day. If we hadn't already made other plans, staying two nights would have been ideal. The dining experience felt like a hotel's set course meal. While dinner was a little slow, the overall experience was excellent, and the dining staff were all wonderful. We also had pleasant encounters with local Japanese people in the public baths; they were very friendly. One even waited outside to recommend some ice cream to us! Overall, I had a fantastic impression of Hakone.
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Price per night fromS$ 640
Posted on Apr 11, 2024
Anonymous User
This is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!
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Price per night fromS$ 433
Posted on Feb 28, 2026
Guest User
Cons: This onsen ryokan is located on a hill, so the location isn't the most convenient. It's quite difficult to explore the onsen town or walk around nearby. Perhaps because it's a smaller onsen, the public bath doesn't have an open-air bath, but the private open-air bath in the room somewhat makes up for it.
Pros: The lobby offers expansive mountain views, the hotel interior is new, and the room layout is well-designed. Both dinner and breakfast are above the standard for an onsen ryokan; you can really feel the chef's dedication, not just a typical mass production.
I wrote this review mainly to express my gratitude to our server, Ms. Saki Takano. She communicated with us in English and even used a few simple Chinese words to introduce the dishes. When we left, she wrote us a blessing card in Chinese characters. Her sincerity and warmth, without any pretense, truly made us feel at home. Thank you very much.
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Price per night fromS$ 340
Posted on Feb 10, 2026|Standard Japanese-Western Style Twin Room With Open-air Bath, Non-smoking
Guest UserService: The service was excellent. When checking in, they explained all the important details about the hot spring, the room, and the brunch.
Food: We had the half-board option (dinner and breakfast), and the food was delicious – highly recommended! There was also free ramen for a late-night snack, plus a self-service snack area with a beverage machine, beer, and small treats.
Environment: Clean, comfortable, and well-maintained.
Overall, if I go to Hakone again, I'll definitely stay here!
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Price per night fromS$ 322
Posted on Feb 3, 2024
Guest User
Yes, the hotel provides breakfast and dinner. The Japanese food is exquisite and the service is also very good. If the price/performance ratio is higher, it will be more enjoyable. I will go there again in the future. The private hot spring is very good and the service is very good.
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Price per night fromS$ 1,081
Posted on Feb 27, 2026
Guest User
The hotel is located in a very secluded mountainous area. I stayed in an open-air hot spring villa with a large courtyard, and soaking in the hot spring was incredibly relaxing and wonderful, whether it was cloudy or sunny, day or night. The courtyard was beautiful on rainy days. The entire villa area was almost completely silent; aside from occasionally seeing people at mealtimes, I barely saw anyone else, which was very pleasant. The hot springs were also excellent, leaving my skin feeling smooth and moisturized. The room had a living room with a fireplace and a Bluetooth speaker, making it spacious and warm. This was the hotel's biggest draw.
However, some small details were lacking. Some villas don't have parking, like mine, and walking to the parking lot was quite a trek. The bathroom area wasn't well-heated; the shower and toilet rooms were very cold unless the door was left open. The hotel's toiletries need improvement; the cotton pads were unusable, of very poor quality, falling apart into shreds when I tried to wipe my face. The bedding was also quite mediocre, not comfortable at all, and the mattress felt saggy. However, the linens were very clean and fresh, which was good.
Cleanliness was so-so. Both the hot spring pool and the shower room, being made of wood, are prone to mold, and the hotel should clean them more thoroughly.
The Kaiseki dinner was very ordinary. The taste and ingredients were unremarkable, though the price was also reasonable. There's no need to eat the hotel's Kaiseki if you have other options.
The service was decent. They thoughtfully sent champagne for our anniversary, which was a nice touch. Check-in and check-out were handled in the room, and other services were quite proactive.
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Price per night fromS$ 363
Posted on Aug 2, 2025
Eric TW Lin
The service was excellent, professional, and very attentive. The in-room amenities were premium and had a luxurious feel. The towels and hot spring attire were made from high-quality material and felt wonderful. It's an excellent choice for a hot spring inn.
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Price per night fromS$ 351
Posted on Jun 14, 2026
HuanqiulvjuSjie
Every city's soul resides in a hotel.
The Peace Hotel in Shanghai, the Imperial Hotel in Tokyo, the Ritz Paris.
These masterpieces, born from local spirit, aesthetics, and a unique mission, are irreplaceable classics, forever one-of-a-kind.
They are undeniably the ultimate experiences to explore in these great cities.
In 1871, a 20-year-old Japanese man moved to America for work.
After saving enough money, he returned to Japan during the Meiji Restoration and enrolled at Keio University.
There, he was enlightened by Fukuzawa Yukichi, the father of modern Japan,
and first realized the importance of international tourism.
In the same year (1874), Emperor Guangxu was only 3 years old; the gears of history began to turn.
Fukuzawa's portrait is still on Japan's highest denomination banknote today.
The young man, Yamaguchi, realized that Japan didn't have a true hotel for foreigners.
So he picked up a blank piece of paper and began to draw the blueprint for Japan's future state guesthouse:
1. A place foreigners would love most.
2. Close to Tokyo, with beautiful scenery.
3. Must have natural hot springs.
The intersection of these three coordinates landed in the Miyanoshita area of Hakone.
In 1878, Japan's first resort hotel – Fujiya Hotel – was born.
However, fate was cruel; just 5 years later, a major fire engulfed the hotel,
along with all records since its opening, turning everything to ash.
The once eternal legacy became as thin as a wisp of smoke.
Fortunately, Yamaguchi resolutely chose to rebuild.
In 1891, the new building was completed and has been operating ever since.
The symmetrical facade and main entrance portico emphasize a solemn ”frontality.”
Inside, there are sofas, fireplaces, and radiators.
Even the height of the doorknobs and beds was customized to suit the stature of Westerners.
Yet, at the same time, the graceful curves of the Japanese roof, vermillion railings, and dragon wood carvings
constantly remind you – this is Japan.
No other hotel
can better interpret the four characters ”Wa-Yo setchū” (a blend of Japanese and Western styles) than Fujiya Hotel.
During the war, it interned over 70 European and Central/South American diplomats.
Over a hundred years, the countless celebrities, dignitaries, and royals it hosted are dazzling:
Charlie Chaplin, John Lennon, Albert Einstein, Yukio Mishima,
The King of Belgium, the Crown Prince of Sweden, the Duke of Windsor,
Emperor Hirohito, the Last Emperor Puyi, Chiang Kai-shek...
For nearly 150 years, Fujiya Hotel has witnessed the collapse of countless colossal powers.
How many kings and generals once stood by its west-facing windows,
witnessing the twilight of their empires?
I checked in during early summer, like pushing open a door to time.
The hustle and bustle had long faded,
but it still retained its former glory,
humbly yet proudly refusing to awaken.
Time stands still here,
leaving amber-like imprints,
as if nothing has ever truly left.
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Price per night fromS$ 284
Posted on Feb 7, 2025
Xiaopangxie
Pros: The terrace is very photogenic! The hotel is bright and spacious. It was my first time in Hakone. I could see a beautiful sunrise in the morning. The room was beautiful when I took photos. The facilities and equipment were relatively new. The highlight was the cafe in the lobby. There were a lot of coffee, tea, drinks, and wine for free. The juice was very delicious. The oat milk was also organic. Unlike other hotels, the refrigerator only had a few bottles of drinks.
Disadvantages: 1. The hot spring pool was not clean enough. Many places were yellow or moldy and not cleaned. 2. The hot spring was not constant temperature. It was very troublesome to add water by yourself. 3. In addition, the room was actually quite cramped. It was not as big as it looked. The toilet was very small. 4. The bed and bedding were really uncomfortable. The pillow was very small and the quilt was a bit short... 5. The partitions of the hotel were all made of stone. They were very hard. In addition, the room was not big. My friend's hand was scratched. 5. The food was really not delicious... too Japanese. Many things were very rigid. You must eat breakfast at 8:30. The waiter would go into the room and turn on the lights regardless of whether you were sleeping or not. When you took a nap, he would knock on the door repeatedly to confirm all your itineraries for the day. Time: departure time, use shuttle time If you can't confirm, just keep asking...
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Price per night fromS$ 495
Posted on Feb 18, 2025
Guest User
The famous house is over 300 years old and well maintained. The decoration of the waiting area is more English style, with free drinks and a comfortable fireplace. The waiting area for each group of customers is relatively independent and undisturbed, which is good. On the way from the waiting area to the room, you will pass through several rest areas with different functions, with beautiful window views of different scenery. This time I stayed for only one night, and it was a pity that I couldn't feel the tranquility in front of the window.
The room I booked has an outdoor private bath, and it is quite comfortable to enjoy the courtyard view while soaking.
The Kaiseki cuisine is standard and there is no surprise.
The check-out time of Hakone Hotel seems to be 10 am, too hurried 😂
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Price per night fromS$ 531