Spa Hotels in Kobe

The room was quite spacious, and the massage chair was a pleasant surprise – very comfortable to use. The room introduction was quite detailed, and it was my first time experiencing a traditional Japanese onsen ryokan. The tatami mats were interesting, and I slept well. The entire hotel felt like a museum; despite its age, it had a lot of character. I felt like I got a deeper understanding of Japanese culture, which I really appreciated. The service, apart from being led to our room with traditional Japanese bows and the room introduction, was mostly self-service. However, this was my first time staying at a 'one night, two meals' ryokan, so I'm not sure if all onsens are like this. We also didn't have large luggage, just our bags, so maybe that's why we didn't notice any issues with luggage service. On a positive note, the front desk immediately knew which pair of shoes were ours when we checked out, which was good service. On the downside, the room's air conditioning unit was so well hidden that it took ages to find, and I was cold for quite a while. The phone either didn't work or I couldn't figure out how to use it. Also, we booked the private onsen from 8 PM to 9:30 PM. After relaxing for a bit, it was already close to 11 or 12. The public onsen closed from 12 AM to 1 AM, so we couldn't use it. We needed about 8 or 9 hours of sleep, and breakfast was scheduled for 9 AM. After breakfast, from 9:30 AM to 11 AM, the public onsen was closed. When we asked, the front desk informed us that check-out was strictly at 11 AM and we couldn't use the public onsen after checking out. So, we missed out on the public onsen, which was a real shame and couldn't be negotiated. In any five-star hotel in any country I've traveled to, it's usually possible to discuss using facilities after check-out. But it seems traditional onsen ryokans are all this rigid. While that might be how Japanese people are, for a hotel of this price, and for clearly inexperienced foreigners (we were even reminded we wore our kimonos the wrong way), when asking about meal times, couldn't they have kindly informed us that we needed to plan our breakfast, dinner, and onsen times accordingly? The food was light and flavorful. I don't eat seafood, and they were able to adjust the meals to my preferences. Communication two months prior was very responsive. However, for us, it was a bit too plain; Japanese people would probably love it. This was my first trip with my husband after giving birth, and I had been looking forward to the onsen part for a long time. I was very happy on the check-in day, but not being able to use the public onsen on the second day was still a big regret.

We had an amazing stay at Arimasansoh Goshobessho! From the moment we arrived, the service was exceptional, with a warm and friendly welcome. The hotel & rooms itself are incredibly comfy and cozy, with a warm, intimate atmosphere and a delightful wood scent that adds to its charm. The amenities were excellent, and every detail was thoughtfully prepared to ensure a relaxing experience. The breakfast was delicious and exceeded our expectations (very good French toast, and onion soup) such a great way to start the day! A special thank-you to the hotel staff for their kindness and efficiency in returning the Apple Watch we accidentally left behind—it was much appreciated! Highly recommend this hotel for a peaceful and memorable getaway.

Our family of nine had an unforgettable stay at Renest in Kobe. True to its name, this warm “nest” welcomed us with open arms. The cottage was cozy yet spacious enough for all of us, radiating comfort after long days of exploring. The service was wonderful—attentive without being intrusive, always ready to help with a smile. Thoughtful facilities, from child-friendly amenities to ample communal spaces, made our group feel effortlessly cared for. But the true highlight was the fantastic environment and breathtaking view; waking up to Kobe’s serene landscape was pure magic. Whether we were sharing meals or relaxing together, every moment felt special. Renest isn’t just a place to stay—it’s a home away from home, wrapping a large, lively family in warmth and peace. We left with full hearts and can’t wait to return. Highly recommended for any family seeking genuine hospitality and comfort.

Level of service and care given to details and our comfort given by staff were tremendous! It felt like we were waited on hand and foot by them the duration of our stay. Free shuttle service back and forth to the Arima's town area and attractions are a bonus! Sato san and Ichikawa san were accomodating, serving us breakfasts and dinners, putting away our shoes, sending us tea and snacks and recommending street food stalls. Maiko san translated and wrote down our dinner menu in English so we may understand it. The extra mile taken by staff were a pleasant surprise and made us thoroughly welcomed. We highly recommend Kinzan for its excellent service and peaceful environment!

My experience was almost perfect! The only reason it wasn't was because I don't have a Japanese phone number, so I couldn't contact the hotel for a pick-up. It was raining, so the walk up the hill was a bit challenging. But aside from that, it was truly a five-star experience. The onsen was one of the most relaxing I've ever been to – I even went for another soak the next morning, which says a lot for a late riser like me! I'll definitely be back.

We stayed at Negiya Ryofukaku in Arima Onsen during the maple leaf season, opting for the West Wing's deluxe Japanese-Western mixed room with a mountain view. The hotel staff were incredibly attentive and thoughtful, making us feel truly comfortable. Looking out the window, the mountain was ablaze with vibrant red maple leaves, like a flowing oil painting—the scenery far exceeded our expectations. Upon check-out, the hotel even thoughtfully arranged a car to take us to Arima Station, which was incredibly convenient.

This hotel, nestled halfway up the mountain, offers a traditional Japanese ryokan experience with tatami mats, which was a wonderful experience. During the day, the empty bedroom has a table, and in the evening, the staff will help clear it away and set up the futons. After our hot spring bath, we could just lie down and relax. When there are fewer guests, it feels like you have the whole place to yourself. One morning, I went to the onsen early and had the entire pool to myself. It was amazing to just soak and gaze at the lush green mountains opposite. However, the soundproofing isn't great. Our room faced the hallway, so whether we'd be woken up in the morning seemed to depend entirely on the other guests' courtesy. But then again, breakfast starts quite early, and we were usually up for that anyway.

We checked in late at 11:50pm close to midnight after calling the reception of our late arrival into Osaka Airport. Professional, warm and patiently checked us into our room Impressed with entire facilities, food and service. Yes I would recommend this Onsen if you are driving , there’s sufficient complimentary parking .

Extremely satisfied with my stay! The service was excellent, the location was great, and the surroundings were beautiful. Being able to enjoy the hot springs was a huge plus. It was a very pleasant experience, and I'm looking forward to staying here again next time.

The food is absolutely delicious. Breakfast is healthy and varied: miso soup, curry, rice, omelets, potato salad, sausages, boiled potatoes and broccoli, succulent fried tofu and dried tofu, fish for grilling on a mini-grill, red smoked fish, and cherry tomatoes. There are also tasty pastries like croissants and cinnamon rolls – they don't skimp on butter and jams. Plus, yogurts, sweet fruits in syrup, and muesli. For drinks, there's hot/cold coffee, tea, milk, orange juice, and iced water. The hot spring in the hotel is magnificent – both golden and silver springs, a jacuzzi, a cold pool, and cold rice tea after the onsen. They even sell sake in vending machines! You can buy souvenirs right in the hotel, and the prices are reasonable. It's a 4-minute walk from Arima Onsen station and 6 minutes to the bus stop (which goes directly to Kobe). The value for money is perfect, and the staff really go the extra mile. The kimonos are beautiful!