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Posted on Oct 5, 2025
1338605****
The hotel is located next to the Rokko Mountain Ranch and offers a shuttle bus (3200 yen per trip) from JR Rokko Station (one stop from Sannomiya Station). The journey takes only about 20 minutes, which is much more convenient and faster for a family with luggage than taking two cable cars and two buses up the mountain, which takes an hour and a half, and the price is about the same.
Dinner is a choice of BBQ (5500 yen/person) or sukiyaki (4500 yen/person). Children under 4 years old are half price. For details, you can contact the hotel by email; staff always reply.
The rooms have kitchen facilities, but next time it would be more satisfying to buy meat from the supermarket and bring it for a barbecue. Breakfast is average; it would be nice if they had fresh milk from the ranch.
The cabins are very comfortable and clean, with first-class facilities. The staff speaks excellent English, and I would definitely choose to bring my kids here for summer vacation again.
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Price per night fromNZD 573
Posted on Jul 26, 2025
CoCo.Chanel
I booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
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Price per night fromNZD 1,441
Posted on Feb 18, 2025
03232867
The hotel's food is excellent, the environment and location are very good, and the shuttle service is very fast, but the hotel does not have a separate hot spring bath, and the pillows in the room are of the same specification, with no choice, which is not very friendly to people who are used to hard pillows.
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Price per night fromNZD 728
Posted on Dec 15, 2025
Anonymous User
Chinese-speaking staff at check-in and during meals were a definite plus. This hotel offers great value for money, with spacious榻榻米 rooms. The rooftop onsen, featuring both gold and silver baths, was a fantastic experience. The price included both breakfast and dinner, and the meals were very traditional Japanese; some dishes were delicious, while others weren't quite to my taste.
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Price per night fromNZD 337
Posted on Dec 13, 2025
Guest User
A heartwarming and thoughtful mountain hotel experience.
This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around.
The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless.
The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.
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Price per night fromNZD 318
Posted on Apr 14, 2026
Aotree
I don't speak Japanese, only a little English, so I was worried I wouldn't understand the check-in explanation. To my surprise, I actually understood it, and the staff member who explained everything was very thoughtful with their language. There's a shuttle service, and if you don't speak Japanese and want the driver to pick you up, you can ask for help at the Arima Town Tourist Information Center.
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Price per night fromNZD 140
Posted on Jan 11, 2026
_WeChat27932****
The hot spring is really big, and you can enjoy both the upstairs and downstairs pools for free. There's a shuttle bus to Sannomiya Station. The room views are absolutely stunning, perfect for couples. Breakfast was just okay, but overall, it's a great stay.
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Price per night fromNZD 456
Posted on Mar 25, 2025|Sky Cottage
Guest UserOnce in a lifetime experience for me and my wife to see the spectacular views from our room both at night and in the morning. Also, the glamping facilties are top notch. Yuna and Yuki guided us step by step on how to prepare our dinner and breakfast. They are kind and we fully enjoy the process.
We love the place and the people from Nature Live. Strongly recommended indeed!
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Price per night fromNZD 1,086
Posted on Mar 24, 2025|Club Floor Deluxe Twin Room-Non-Smoking
Rynn’sA bit out of the way to main attractions as it’s on Rokko island but the direct bus to the airport made it worthwhile. The breakfast was ok but seems to be always running out of food due to the high number of guests. In room service was decent but expensive. Onsite onsen was good but crowded!
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Price per night fromNZD 157
Posted on Jul 15, 2023
Asharon
The homestay is located near Xiwuzi Station. There are many foods around. Just by the sea, you can see the Akashihai Bridge. At night, the bridge is lit with lights, and the waves are heard during the day. The environment is good. The staff is also very good at serving. It is a group of young people who will help with luggage. Very lucky that night, the room was alone, otherwise it might be a bit crowded. The room will have a little taste.
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Price per night fromNZD 155