Spa Hotels in Xi'an

This was an absolutely superb experience with incredibly attentive service. Our butler was proactive and thoughtful, reaching out three days in advance and responding quickly to all our needs. The turndown service was exquisite, showcasing French elegance and historical charm in every detail. Upon arrival, we were welcomed with a mousse cake and fresh fruit. The staff were all polite and considerate, and I particularly want to commend butler Jack, Themis, and concierge Morty Eva for their outstanding service! This hotel truly sets the standard for high-end accommodation in Xi'an and comes highly recommended.

Our short stay at Angsana Xi'an Lintong was excellent. Our dedicated butler provided warm, professional, and thoughtful service, proactively anticipating our children's needs and paying attention to every detail. The hotel's courtyard environment is serene and beautiful, with an elegant overall ambiance. Check-in was efficient and smooth, and the staff were patient, meticulous, and friendly in their communication. Our room was warm and comfortable, with all necessary amenities for children fully provided and well-maintained facilities. Our stay was peaceful and comfortable. The service was enthusiastic yet discreet, thorough, and attentive, demonstrating outstanding overall quality. It was a superb accommodation experience on our trip, and we're definitely looking forward to returning.

I highly recommend the JW Marriott Hotel Xi'an! My best friend and I stayed here for Nicholas Tse's concert, and our experience was absolutely perfect. It was quite hot, so we spent most of our time at the hotel. The room was spacious and clean, and the bedding was so soft and comfortable. The facilities were new and well-maintained, with thoughtful details. The dining exceeded our expectations; the breakfast offered a wide variety of options, including plenty of local specialties. I especially want to commend the Executive Lounge on the 36th floor – the floor-to-ceiling windows offered incredible views. The afternoon tea desserts were exquisite, and during happy hour, there was a good selection of hot dishes, drinks, and snacks. While the variety might not be huge, the taste was absolutely superb. Every single staff member greeted guests, and their service was warm and attentive. I've already recommended it to my sister, and I'll definitely choose this hotel again next time I'm in Xi'an!

As a Ctrip Black Diamond member who travels frequently, my overall experience this stay far exceeded expectations. I have to give it a full five-star recommendation! Vivian at the front desk was very efficient with check-in, thoughtful and warm, a special commendation for her! The staff were gentle and patient, proactively informing us about nearby transportation routes and hotel amenities. The cleanliness of the room was meticulously done; the floors, bathroom, and bedding were all clean and odorless. The mattress was just right—not too soft, not too hard—and the soundproofing was excellent, ensuring my rest was completely undisturbed. The room facilities were complete, with stable hot water, air conditioning, and internet. The location is superb, making it convenient for getting around, shopping, and dining. The breakfast had a rich and fresh variety of options. Housekeeping and room service were prompt and responsive, providing attentive service without being intrusive throughout my stay. Considering both the facilities and service, this hotel is definitely top-tier for its price point. I will prioritize choosing this place again when I return to the area, and I highly recommend it to friends who are traveling!

Beautiful large hotel. Only problem - airconditioning not functioning. Metro a short walk. Bus stop outside. Good location. Quiet area. Seafood downstairs, did not eat there. Chinese next door, we did eat at was excellent ( esp the aubergine). Fruit and snacks from vendors outside. Pool is an adequate size for a short dip in the evening to help relax.

The hardware facilities are truly luxurious, and the experience even before check-in was a huge plus. Sophia called us in advance to pre-check, carefully asked about our check-in time and room preferences, and thoughtfully made commemorative key cards for us, which was a very kind gesture. The next day, after moving to the W Hotel, we could more clearly feel the difference in positioning between the two hotels: The Ritz-Carlton's overall ambiance, service pace, and spatial design are more suitable for family travel – it feels warm and unhurried. For breakfast, I highly recommend the oil-splashed noodles; they were authentically delicious and an unexpected surprise.

The front desk staff, Mio, provided excellent service. They efficiently arranged a high-floor room close to the elevator during check-in. The entire check-in process was smooth and professional, without any unnecessary delays, and their service was just right. This hotel is definitely my top choice for both leisure and business trips.

There were a few minor issues and misunderstandings during my last stay, but the hotel handled everything proactively and resolved the problems quickly. This time, I had more time to really experience the hotel. First off, the location is excellent, very close to the high-speed rail station, and there are malls nearby, making dining and shopping super convenient. The front desk staff were warm and attentive, actively asking about guests' needs and even offering welcome fruit. Although the hotel has been around for some years, the facilities are well-maintained and look very new. I especially want to commend how incredibly clean everything is. The housekeeping staff were very polite, always greeting me when we met. Overall, it was a fantastic experience, and I'll definitely choose this hotel again in the future and recommend it to friends and family.

The room wasn't as bad as it looked in the pictures, but it also wasn't as bright due to the windows. I went on a Sunday, and there was a conference, two weddings, and a child's birthday party? The public areas were better maintained than the room facilities. The F&B department seemed a bit disorganized, but everything else was okay. The front desk staff was very welcoming, and the concierge called ahead to communicate.

I stayed for 4 nights to celebrate my birthday while traveling in Xi'an. I asked the hotel if they could arrange a birthday cake, and they readily agreed! Not only was the cake large, but it was also delicious – even better than ones you buy outside. I'm so grateful to the hotel for that. The breakfast was also very substantial. From the front desk to room service to the breakfast staff, everyone provided wonderfully comfortable and thoughtful service. I'll definitely stay here again next time I visit Xi'an. The only minor drawback was that the swimming pool had some floating lint when I checked in back in April, but it cleared up by the third day of my stay.