Spa Hotels in Xi'an

The house was spotless, but what really stood out was the incredible service. It was so heartwarming! My child had an earache, and the duty manager checked in on them the whole time, even helping us find a hospital. They also noticed we hadn't rested well and offered us a four-hour late check-out. They kept checking on my child's condition – truly grateful!

On my holiday, I brought my child to Xi'an and chose the Sofitel Legend inside the city walls. I booked a package on Ctrip, and the price was excellent. The hotel's location is superb, convenient for getting anywhere, and there are tons of options for food delivery. The entire hotel offers a quiet retreat amidst the hustle and bustle; as soon as you step through the main entrance, you're shielded from the city's vibrancy. The soundproofing in the rooms is also fantastic, ensuring a great night's sleep every night. The staff in all areas of the hotel are incredibly warm and professional. They always greet you enthusiastically and proactively offer various services; we felt very well taken care of during our stay. The hotel itself is compact and exquisite, with all the facilities and services you could need. There's a pool and a gym; the pool was often empty, so we had it all to ourselves! The minibar in the room comes with chocolates and a variety of drinks, plus a coffee machine. Every evening, there's a turndown service that includes cookies or small snacks and milk. The bedding is also very comfortable. The breakfast spread is extensive, with plenty to eat each day. The à la carte menu offers a wide selection of local delicacies and both Chinese and Western dishes, and it's available until 10:30 AM, which is perfect for late risers! What's more, the hotel is simply beautiful; every picture you take turns out great. Friends who love getting good photos should definitely consider staying here, as both the rooms and public areas are very photogenic. I'll definitely choose this hotel again when I come back to Xi'an. Oh, and the toiletries are also very comprehensive; you only need to bring your own skincare products. The sewing kit was a pleasant surprise – even the thread was already pre-threaded!

Very satisfied! Facilities: All the fixtures are brand new. The shower pressure is great and very comfortable. There's no old or worn-out feeling as some negative reviews mentioned, only understated luxury. Cleanliness: It's cleaned very well every day, and they even noticed we had a child and thoughtfully left two extra bottles of water, which was very attentive and considerate. Ambiance: The antique-style decor is in keeping with the age of the hotel, and both the kids and elders really enjoyed this style. Since we're in a thousand-year-old capital, of course, we want to stay in a hotel with historical charm! There's a bronze carriage in the lobby and Tang Sancai pottery in the room, giving a feeling of traveling back 5000 years. My child even said our hotel is like a museum! Service: From check-in to check-out, every staff member we encountered was smiling and had an excellent attitude.

Our short stay at Angsana Xi'an Lintong was excellent. Our dedicated butler provided warm, professional, and thoughtful service, proactively anticipating our children's needs and paying attention to every detail. The hotel's courtyard environment is serene and beautiful, with an elegant overall ambiance. Check-in was efficient and smooth, and the staff were patient, meticulous, and friendly in their communication. Our room was warm and comfortable, with all necessary amenities for children fully provided and well-maintained facilities. Our stay was peaceful and comfortable. The service was enthusiastic yet discreet, thorough, and attentive, demonstrating outstanding overall quality. It was a superb accommodation experience on our trip, and we're definitely looking forward to returning.

Beautiful large hotel. Only problem - airconditioning not functioning. Metro a short walk. Bus stop outside. Good location. Quiet area. Seafood downstairs, did not eat there. Chinese next door, we did eat at was excellent ( esp the aubergine). Fruit and snacks from vendors outside. Pool is an adequate size for a short dip in the evening to help relax.

Our trip to Xi'an was made extra special and warm, all thanks to Judy. Before we even arrived, she proactively contacted us to confirm our needs. Hearing we had a child, she went ahead and prepared the sofa bed and even set out latex pillows. During our stay, her responses were always prompt, and she kindly helped us with a late check-out. These seemingly small gestures made us, being far from home, feel truly supported. The hotel itself also added a lot to our experience – the high-floor views were superb, the Silk Road-inspired design was very photogenic, and the Roujiamo and Zenggao for breakfast were authentically delicious. But what truly stands out the most for me is Judy's genuine warmth and kindness. Thank you, Grand Hyatt Xi'an, and even more so, thank you, Judy, for making this ancient city feel so welcoming and memorable to us.

The hardware facilities are truly luxurious, and the experience even before check-in was a huge plus. Sophia called us in advance to pre-check, carefully asked about our check-in time and room preferences, and thoughtfully made commemorative key cards for us, which was a very kind gesture. The next day, after moving to the W Hotel, we could more clearly feel the difference in positioning between the two hotels: The Ritz-Carlton's overall ambiance, service pace, and spatial design are more suitable for family travel – it feels warm and unhurried. For breakfast, I highly recommend the oil-splashed noodles; they were authentically delicious and an unexpected surprise.

I stayed for 4 nights to celebrate my birthday while traveling in Xi'an. I asked the hotel if they could arrange a birthday cake, and they readily agreed! Not only was the cake large, but it was also delicious – even better than ones you buy outside. I'm so grateful to the hotel for that. The breakfast was also very substantial. From the front desk to room service to the breakfast staff, everyone provided wonderfully comfortable and thoughtful service. I'll definitely stay here again next time I visit Xi'an. The only minor drawback was that the swimming pool had some floating lint when I checked in back in April, but it cleared up by the third day of my stay.

Staying at this established five-star hotel, while showing its age, offered a full range of facilities and gym equipment that performed just as well as those in newer hotels. The front desk staff were well-trained; check-in and check-out were efficient and smooth, and their warm smiles and thoughtful inquiries made me feel very welcome. The room was thoroughly cleaned, the bedding was spotless, and the sleeping environment was excellent. Breakfast was the icing on the cake, with a rich variety of Chinese and Western buffet options. The freshly prepared beef noodles had a delicious broth, and there were several local specialty pastries, catering to different tastes. Overall, the hotel's long-standing heritage and service quality are still top-notch. I was very satisfied with this stay and would highly recommend it.

The hotel's front desk staff are efficient and have a great attitude; they proactively assist with any requests and provide meticulous service. The hotel's location and environment are excellent, making it easy to travel to attractions by subway. Additionally, the hotel restaurant's chefs are very dedicated, with excellent control over ingredients and selection quality. It's definitely worth another visit!