Hotels with Parking in Taipei

The view was fantastic, with a clear sight of Taipei 101 in the distance. The room had a convenient table, perfect for a quick bite or a drink. Since it was an anniversary celebration, the hotel kindly provided a bottle of champagne, which really set a lovely atmosphere. The staff were all polite and had excellent service. And the breakfast was really good too! ♡

Hotel is located in an extremely convenient spot - next to the metro station as well as having both 7-eleven and family mart right next at your door step. Love the japanese bath layout with great water pressure. The only downside is we found a piece of sharp metal on the carpet by accident that pierced right through the foot on our first day. The front desk were quick to apologized and offer additional cleaning service. Just wish they were a little more cautious with these things. Luckily it wasnt too severe.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

We recently stayed at the Dinosaur Kingdom Family Room and transferred to a Premier Twin Room the following day. Overall, we had a wonderful stay. The staff were consistently kind, helpful, and accommodating, which we truly appreciated. We especially enjoyed the family room—it was thoughtfully designed and perfect for traveling with a young child. I had initially planned for a two-night stay in this room, but unfortunately, renovations were scheduled to begin the following day. This was a bit disappointing, as it made our time there feel quite short, especially with other activities already planned during our trip. In comparison to other five-star hotels we’ve stayed in, I did find the lack of flexibility with early check-in a bit surprising, particularly for the themed room. We had hoped to settle in earlier, and similarly, the following day’s transfer to the Premier room was not available early as it was fully booked. While this was different from what I’m used to, I do understand that this may be part of their standard protocol. On a positive note, we loved the buffet, and the rooms were very comfortable. The complimentary drinks were a nice touch, and the playroom area was excellent—clearly designed with families in mind. It was also lovely to see the hotel organizing activities for children. During our stay, there was a special event (like a children’s appreciation day?), where me and my baby were able to participate in arts and crafts and even received small prizes, which made the experience extra memorable. The swimming pool was decent, though not very large, and the water was quite cold, so we ended up enjoying the bathtub instead. One area for improvement would be cleanliness. We noticed visible dust in the room, which was concerning—especially since the room is designed for small children, and for someone like me who is diagnosed with allergies to multiple types of dust mites. I did raise this with Lara at the lobby, who kindly apologized and mentioned she would inform housekeeping. However, upon transferring rooms the next day, I still noticed dust in certain areas, which made me question the thoroughness of the cleaning. Separately, I also observed that some toiletries (such as conditioner and lotion) were nearly empty upon arrival, suggesting they may not have been checked or replenished prior to our stay. Despite these points, we genuinely had a pleasant experience overall and would consider returning. I’m also excited and curious to see what the next theme for the family rooms will be after the renovations.

Excellent! Absolutely fantastic, truly excellent! I can't recommend it enough. A genuinely wonderful experience, over and over again. Simply outstanding, consistently great. This place is top-notch, really a cut above. I was so impressed, just brilliant. Consistently brilliant, an amazing stay every time. Truly a phenomenal experience, superb. Always superb, couldn't ask for more. This is genuinely a fantastic place, consistently excellent. Fantastic, consistently fantastic. It's excellent, always excellent. A truly excellent experience, every single time. Simply wonderful, consistently wonderful. Outstanding, consistently outstanding. Truly superb, simply superb. Excellent, just excellent!

Let's start with the positives: The doorman, lobby manager, and front desk staff were all very professional, living up to the reputation of a renowned international hotel. The room was spacious, bright, and clean. Now for the negatives: It lacks grandeur. The lobby entrance is too narrow, making it feel like a busy market when crowded. The facilities are mediocre. The bidet toilet was installed too high; even at 172cm, my feet couldn't touch the ground when seated. The TV was incredibly small, disproportionate to the room size. The most frustrating issue was the poor soundproofing. The guests next door in room 1225 were speaking English, and perhaps they couldn't control their volume, but I could hear their conversations clearly, which was very loud and disturbing. This was extremely disappointing. Due to construction, the Ferris wheel was almost completely obscured. This isn't the hotel's fault, but rather an objective circumstance.

The hotel staff were all very welcoming. Ximending is nearby, and the breakfast selection is great. There are two MRT stations very close by, making it super convenient to get around. Across the street there's a Starbucks and a McDonald's, and on the street behind, there are local eateries.

Very Nice hotel with driveway/drop off point under shelter. Hotel rooms walkway are decorated with modern animal wallpaper murals, nice Room size is good. twin beds. Long bay window. Good to put luggage if you don’t like the luggage on the floor. Big TV maybe 50” Bed is very comfortable and all the towels are pretty reasonably new. not old/worn out. Standalone desktop speaker box/alarm clock. Provide room sandals, kettle fridge and safe. Tea and coffee bag - good quality Toiletries good quality. Modern toilet design. Toilet installed with biget seat with (warmer) Convenient location. Can walk to Nanjing fuxing mrt. Lots of local eateries if you are into local food. Nearest 7 seven is at the traffic corner. Bakery, cafes and nearby morning market. Overall very comfortable stay and reasonably priced with the condition of hotel itself and the amenities. It is a laid back environment facing an old school, apparently not in use. Quiet ambience.

Tianmu Star Urban Living is a serviced apartment-style hotel located in Taipei's Beitou District, offering a blend of comfort and convenience for both short and extended stays. --- 🏨 Overview Situated just a 3-minute walk from Shipai MRT Station, Tianmu Star Urban Living provides easy access to various attractions, including Beitou Hot Springs, Shilin Night Market, and Yangmingshan National Park. The property features apartment-style accommodations equipped with amenities such as kitchenettes, washing machines, and balconies, catering to travelers seeking a homely environment. --- ⭐ Guest Experience Overall Rating: Approximately 7.5/10 based on 208 reviews. Pros: Location: Highly rated for its proximity to public transportation and nearby attractions. Room Amenities: Guests appreciate the inclusion of kitchenettes and washing machines, enhancing the convenience for longer stays. Service: The staff is noted for being friendly and accommodating, with some guests highlighting their helpfulness during check-in and throughout the stay. Cons: Room Comfort: Some guests have mentioned that certain rooms have hard mattresses and low ceilings, which may affect comfort. Bathroom Facilities: A few reviews pointed out issues with water pressure and temperature in the showers. --- 🧳 Ideal For Long-Term Travelers: The in-room amenities like kitchenettes and washing machines make it suitable for extended stays. Visitors to Nearby Attractions: Its location offers easy access to Beitou Hot Springs, Shilin Night Market, and Yangmingshan National Park. Budget-Conscious Guests: Offers a balance between affordability and comfort, especially for those seeking apartment-style accommodations. --- 🔚 Final Verdict Tianmu Star Urban Living presents a practical option for travelers seeking apartment-style accommodations in Taipei. Its strategic location near public transportation and local attractions, combined with in-room amenities, caters well to both short-term visitors and long-term guests. However, potential guests should be aware of the mixed reviews regarding room comfort and bathroom facilities.

The public pool is on the rooftop, and its operating hours are from 12:00 PM to 11:00 PM, meaning it's unavailable in the morning. Many of the lockers by the public pool are severely out of order. The hotel doesn't have Wi-Fi. When I asked the front desk, they cited 'environmental issues.' I've seen many other guest comments with the same complaint, so it seems the hotel has no intention of resolving it. The information stated free parking, but upon arrival at the hotel, I was told there's a disguised service charge of 100 NTD, and it's only valid for a single entry. If you leave and return, you have to pay the service charge again. The breakfast was delicious, with every dish being very tasty. The location is convenient, and the staff were very nice.