Caesar Metro Taipei

The service from one of the front desk staff, I think her name was Jess or Jessie, was absolutely terrible. Her tone of voice made me feel completely disrespected. I arrived early and had called the day before to see if an early check-in could be arranged due to a long layover. However, I was told they received no such notification and that I absolutely had to wait until 3 PM to check in, not even a half-hour earlier. Her manner felt like she was interrogating me, which was very frustrating. In the end, I just gave up and checked in after returning from afternoon tea. The location is excellent and very convenient, and the rooms are good too – I recommend a higher floor! The gym is a bit basic, only having treadmills. Also, remember that a swimming cap is required for the pool, for both men and women.

The room was bright, clean, and well-ventilated, with a modern design. The check-in process was a bit cumbersome, but the staff were friendly and provided good service.