Regent Taipei

A genuine and detailed review based on my recent stay. The mattress feels as if it has a latex overlay. It felt slightly stiff and uncomfortable when I first laid down, though my overall sleep quality was still acceptable. I am curious whether this mattress type is only used in rooms 547 and 548, or if this is the standard bedding setup across the entire hotel. The front desk and concierge service were excellent and flexible. We were originally assigned rooms on the 10th floor, which would have offered great city views. After making a last-minute additional booking and requesting adjacent rooms, the team kindly rearranged our stay to two end rooms on the 5th floor. Although there was no view, the arrangement was perfectly fine for our group. Some hotel policies feel less aligned with international luxury standards. Breakfast service ends promptly at 10:00 AM, which is quite early, and the standard check-out time is 11:00 AM. That said, the hotel was accommodating and allowed us a complimentary late check-out until noon upon request. We had an unpleasant experience with one breakfast staff member. We booked two rooms in total: one with breakfast included and one without. Our friend from the non-breakfast room came downstairs after 10 AM, by which time the buffet had already been fully cleared with no food left at all. Despite there being nothing available to take, the staff assumed we were trying to sneak in complimentary food and asked us to sign a charge slip. This unfair presumption that we were trying to gain petty advantages made our group feel very uncomfortable. The gym and sauna area are always extremely crowded. Unlike typical luxury hotels, these facilities are open to external members as well as in-house guests, resulting in heavy traffic at all times. On the positive side, the rooftop swimming pool is well-maintained and very pleasant to use. The room design is stylish and modern. The minibar is generously laid out and visually gives the impression of being complimentary, though guests should note that items are actually chargeable. The shower pressure is strong and excellent, offering a great bathing experience. Final Verdict The Regent Taipei is absolutely worth booking if the rate is under HK$2000. However, for any rate above HK$2000, it is far better to upgrade to the Mandarin Oriental Taipei for a HKD few hundred dollars extra — the service and overall standard truly match its premium luxury ranking.

I had a 15 hour layover and booked Regent Taipei (club room) for the day. They were extremely welcoming and offered an early check in to accommodate. I arrived early in the morning and was worth paying extra for the buffet breakfast which was huge. Reception even recognised it was my birthday so arranged for a cake, and it was great to relax in the lounge for cocktail hour with hors d’oeuvres. The room was also extremely clean, large, and had a great view. 🫶🏼

The hotel is a little dated but well maintained and kept. Rooms are large and spacious. Staff are friendly and professional . Location is decent, in a quiet neighbourhood bordering a major area. Metro station is about 8-10 minutes walk. Amenities are a little lacking considering the price. Lots of stairs so it is not that friendly to those with mobility concerns.

We had an enjoyable stay overall. The hotel is in a fantastic location, the room was comfortable, and the breakfast offered an excellent selection. However, some service interactions at breakfast felt unnecessarily formal and inconsistent. We were reminded to lower our voices even though we had only spoken briefly after finding our children, while other guests who were noticeably louder were not approached. These interactions made us feel less welcome than expected at a luxury hotel. Overall, it’s a very good hotel, but a warmer and more genuine approach to service would have made the experience even better.