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Guest User
Nice and clean hotel with indoor parking 👍👍👍 Highly recommended
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Price per night fromPLN 626
Posted on Mar 28, 2026|Superior Two Queen Room
Susan PradjaThe room is spacious for 4 of us, very clean and modern. The lodge is very close to the downtown, we enjoyed walking everyday to explore the city center. The indoor pool is always busy, and our room location is very far from the pool so we didn’t try the pool, but I was happy enough to have a hot tub every night in our room after the activities. The view from our room is also beautiful especially when it snows. The lodge has a spa, a hair salon, an a ski shop. I checked the price of the gloves at their shop is very reasonable. The parking garage is very convenient (although we have to pay for it). The breakfast is good with reasonable price for kids. Some front desk staffs (one Filipino lady and one local) were not friendly but most of the staffs were nice and helpful. Easy check in and check out, they provided pre-check in via whatsapp and always checked us if we need anything.
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Price per night fromPLN 531
Posted on May 16, 2026
Guest UserReally enjoyed our stay here. The place was clean, cozy, and the staff were very accommodating from check-in until checkout. They even offered complimentary coffee and tea upon arrival which was such a nice touch.
What made our stay extra special was how they surprised our son with a birthday cake and restaurant credit for his birthday. Super thoughtful and truly appreciated. Thank you for making our stay memorable
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Price per night fromPLN 679
Posted on Jul 9, 2026
Guest UserOur stay at Caribou Lodge was perfect! Exactly what we were expecting. The proximity to downtown is great - 10 minute walk or you could take the ROAM bus straight downtown. The hotel has character and we had the perfect stay. All staff was super friendly and inviting. The front desk employee was super helpful and explained our ROAM passes and the other amenities perfectly. Loved that Rocky Mountain Soap Co was in all the bathrooms, too! All in all, a great experience for a great price and I would highly recommend it.
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Price per night fromPLN 464
Guest User
The Ptarmigan Inn is located in the center of the Banff downtown. It is minutes of walk to numerous dining and shopping options. Parking can be difficult around town. The hotel offers free shuttle passes and the bus stops are just one block away. It also offers free parking and we had no problem to find a space during our stay (July 2025). Other reviewers mentioned about parking space problem but the parking space issue only applies to the skiing season when mostly people arrive with a car. Our room was in good size and came with a balcony. The only complaint I had was that our room was right next to the elevators and the noise from elevators was quite annoying. The elevator is a bit old and makes loud noise. In addition, there are people talking loudly by the elevator in the morning.
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Price per night fromPLN 426
Posted on Mar 31, 2026|Standard Room Two Queens
MariaMG13We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience.
Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us.
The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room.
We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it.
The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol)
The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together.
The gym was small but functional. In the four days we were there, it was empty every time we walked by.
Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot.
One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples.
The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free.
I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff.
Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.
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Price per night fromPLN 558
Guest User
The room was spacious and the kitchen was very convenient. The hotel is a bit old, but the environment is still quite good. It's good value for money. It's a bit far from the town, but there's a free shuttle bus, although sometimes the timing is hard to catch. Free parking is available, making it suitable for families with cars.
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Price per night fromPLN 340
Posted on Jul 10, 2026
Anonymous UserWe stayed here for 2 nights during our trip to Banff. It's located right on the main street. While it's a bit of a walk to the areas with more shops and restaurants, there's a bus stop very close by, so we just used the local shuttle bus for shopping and dining and didn't find it inconvenient at all. They even provided free shuttle bus tickets. It was also really convenient that the Calgary airport shuttle and various tours could be boarded and disembarked near the hotel. The room, although a bit older, was clean and even had a hot tub, which was perfect for relaxing after a long day of sightseeing. We opted out of breakfast this time, but they gave us tickets to purchase breakfast for $15.
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Price per night fromPLN 376
Posted on Aug 14, 2026|Standard Two Queen Room
Guest User
No free breakfast, but they do have a hot tub and a sauna which is nice. For peak season, the value for money isn't great, but the location is pretty good, about a five-minute walk to the Banff info center. There's free parking, but no EV charging stations. They have a laundry room, but the machines are older, not free, and cost three dollars per wash. Plus, the dryer needs two cycles to get clothes dry, so it's not really worth spending the money to do laundry.
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Price per night fromPLN 325
Guest User
Good family hotel with parking. It also has Chillis in-house which is helpful. Hot pool was amazing and kids loved it. It is walking from downtown so lots of eating options close by.
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Price per night fromPLN 477