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Posted on Aug 12, 2023
Guest User
The front desk service is warm and thoughtful, the room is spacious, and it is convenient to travel on the street
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Price per night fromS$ 228
Guest User
I’ve stayed at many hotels in Banff and this one takes the cake. Fantastic restaurant in the hotel and great hot tubs. Right smack in the middle of everything. Will stay here again!
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Price per night fromS$ 140
Posted on Sep 14, 2026|Bed In 8-Bed Mixed Dormitory Room
Guest UserRoom no 203= I reported to trip.com that my booking was from 11 to 13 September but I couldn’t manage to sleep 11 September night and then 12 September there was scary situation at around 2-3 am ,so again couldn’t manage to sleep whole night
Inside room one guy was snoring very badly so another guy started screaming and shouting and create scary situation
Then somehow I have to left room around 3 am and I was sitting at reception,then one member of reception open room for me and I was sitting on bed until morning.
So both night no sleep and I decided to leave hotel for my own safety and lack of sleep I couldn’t enjoy my day trip aswell.
I reported everything to reception again and I requested all of 3 night refund to hotel and trip .com
I’m waiting on my total refund of 3 nights
If I don’t receive refund I am going to put all this story on social media against trip.com
Expecting help from you
Thanks
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Price per night fromS$ 31
Posted on Jan 30, 2025|Two Queen Room with Balcony
小毛廬
The counter staff is friendly and the feeling is very comfortable.
There are few breakfast options, but a simple gym is good.
There is a refrigerator, microwave and bathtub, which is great.
There are also many seats in the lounge on the first floor.
Open-air bathing is really recommended, and it is very clean! !
I think the CP value is very high, and there is a free parking space! !
It is very convenient to drive to Banff. It is a little distance from the town, about 15 minutes walk.
But overall it is still highly recommended.
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Price per night fromS$ 147
Posted on Jun 9, 2026
Guest UserThis has to be the most expensive Moxy we've ever stayed at, haha! As a Platinum member, we received a welcome drink and a $20 daily food voucher! However, the food was quite unappetizing. The outdoor hot tub was great, super warm and very relaxing when it wasn't crowded. The lobby had a lot of entertainment options. Overall, it's a relatively new accommodation in Banff. It's a bit far from Banff town, so you can't walk there. The room itself was quite basic.
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Price per night fromS$ 240
Posted on May 16, 2026
Guest UserReally enjoyed our stay here. The place was clean, cozy, and the staff were very accommodating from check-in until checkout. They even offered complimentary coffee and tea upon arrival which was such a nice touch.
What made our stay extra special was how they surprised our son with a birthday cake and restaurant credit for his birthday. Super thoughtful and truly appreciated. Thank you for making our stay memorable
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Price per night fromS$ 221
Posted on Mar 31, 2026|Standard Room Two Queens
MariaMG13We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience.
Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us.
The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room.
We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it.
The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol)
The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together.
The gym was small but functional. In the four days we were there, it was empty every time we walked by.
Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot.
One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples.
The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free.
I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff.
Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.
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Price per night fromS$ 182