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Posted on May 11, 2026|Hotel Room 2 Queen Beds
Guest UserWe had a great stay at Otter Hotel . It’s a 20 mins walk to Banff Town or get a complimentary Roam bus card during the stay from the hotel reception.
We had 2 dinners & breakfast daily at the Hotel only restaurant - Good Folk. Food is amazing , the serving staff are friendly & knowledgeable.
Love the hot tubs on the first floor overlooking the Rockies …
Will definitely return if visit Banff again ..
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Price per night fromNZD 284
Posted on Mar 20, 2026
CindyTsang
My first time staying in a lodge and I didn’t expect the fireplace enhance the entire vibe of room. If you are not a fan of fireplace, the room also provides automatic heater system.
I like the design of the bathroom, very spacious and modern. Especially it has L’occitane shower gel and shampoo. There are lights in the room, but still without the daylight, the room is still very dim for reading. Also, some spots in the bathroom have traces of refurbishing, and there are dust and crusts left near the holder and wall.
Parking is free, right in front of our room. Very accessible for us to upload our luggage in the room. We are pleased to be able to get a room at the main floor and would love to come back again next time in the summer. =
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Price per night fromNZD 240
Posted on Aug 9, 2026|Two Queen Room
Guest Uservery clean room and the parking was free for guest . They provided free coffee and tea with a self serviced station near to the check in counter.
The booking didn't include free breadfast but to my surpise, it was complementary for all guest and the selection wasn't bad at all . They allow take away with boxes ready if the breadfast room is full . I think that 's good and saved me some money when I am not expecting at all .
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Price per night fromNZD 164
Posted on Jun 22, 2026
Anonymous UserThis hotel is located at the far end of Banff Avenue, about a 20-minute walk from downtown. There are two parking options: you can choose to pay for parking in their lot, or use the free parking spaces behind the hotel. The room was comfortable, but the sink was a bit clogged, so the drainage wasn't very smooth. The breakfast was delicious. Overall, it was a good stay.
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Price per night fromNZD 205
Guest User
The location was fantastic. It was about a 10-minute walk to Banff town, and there was a bus stop right in front of the hotel.
Breakfast was included, so I had pancakes every morning – they were delicious!
I also received fresh bath towels daily, which kept things very clean.
The only minor drawback (and perhaps I just couldn't find it) was that there was only one restroom. If someone was using it for a while, it could be a bit inconvenient. It would be great if there were another one in the hotel.
I traveled alone, and the room was always quiet, making for a very comfortable stay. Thank you!
I'd love to stay here again on my next visit.
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Price per night fromNZD 41
Posted on Jul 9, 2026
Guest UserOur stay at Caribou Lodge was perfect! Exactly what we were expecting. The proximity to downtown is great - 10 minute walk or you could take the ROAM bus straight downtown. The hotel has character and we had the perfect stay. All staff was super friendly and inviting. The front desk employee was super helpful and explained our ROAM passes and the other amenities perfectly. Loved that Rocky Mountain Soap Co was in all the bathrooms, too! All in all, a great experience for a great price and I would highly recommend it.
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Price per night fromNZD 199
Posted on May 7, 2026|Standard King Room
Guest UserThe place was very clean, including the towels. The size was great 👍 The bedding was excellent, the bed was very large, and the shower facilities were also fantastic.
However, there were several serious issues:
1. The renovation smell was very strong.
2. The heating in the room was constantly on, very noisy, and couldn’t be turned off, making it impossible to sleep.
3. Because the heating was always running, the bed became too hot to sleep comfortably.
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Price per night fromNZD 291
Posted on May 8, 2026|Fairmont View King - 220Sf, 20Sm, Preferred Mountain Views
Guest UserNice room, spacious with perfect Rocky Mountain and River view, just like a paint!
Have different hotel activities for us to join to understand more about the Hotel History and Banff, say Hotel History Tour, Twilight Walk.
* hope more quota can be added
There are different restaurants for our choices, I love The Rundal, Waldhaus, The Vermollion Room, all with good scenery at window seat.
*advance reservation via online is suggested
The yoga class, gym room, outdoor hot pool, indoor pool are also good for us to have some relaxation activities!
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Price per night fromNZD 669
Guest User
It was nice. The hot tub is cool. Great location. Had a seating area and communicating rooms available. Would return. Chili’s is the restaurant attached. They do have good breakfast .
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Price per night fromNZD 204
Guest User
Right next to the Bow River, so on a nice day, you step out to river views. It's also within walking distance of the town center and the Banff High School bus stop. For breakfast, you can go across to the Banff Park Lodge, and the food there is decent. The staff are friendly, and there's hot water available in the lobby.
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Price per night fromNZD 132