Hotels with Kitchenette in Benito Juarez

"Muy buen ambiente, actitud de servicio del personal y conciencia en su lugar, muy buen hotel"

"We had an excellent experience at Sina suites. Great customer service at reception. Abigail was incredibly helpful and enthusiastically answered our questions about how to make the most of our experience in Cancun. The location is a 5 minute walk from the main road where you can either walk to the hotel zone or take a bus. The area is full of coconut trees and other plants which makes the area feel like a sanctuary. Of course, there are a few bugs outside and the occasional one that may get in. Sometimes you’ll also see some lizards in the area too which is cool. The food is more reasonably priced compared to other options in the hotel zone as well."

"The hotel was fantastic. We got a free upgrade to a family suite room which was really nice! We only spent 2 days there but I thought everything was good. The hotel seems like it’s been there quite a while and it’s not particularly modern, but they maintain it really well. For that area the price and quality it’s definitely worth a stay!"

"The hotel feels a bit dated, like one of those older-generation resorts (which is common in Cancun, given that the first Hyatt was developed here back in 1974), but it's well-maintained and the rooms are very clean. The two-bedroom suite is actually a one-bedroom suite connected to a standard room next door. There are many Westin Vacation Club salespeople here promoting timeshares, all part of the Marriott group, and they frequently call the rooms."

"Staying at this hotel brought mixed impressions. On one hand, the property looks new and visually appealing; on the other, there were several disappointing and controversial moments. The check-in process felt quite strange. My room upgrade request was declined in an inappropriate manner despite my Hilton Honors Gold status. Additionally, no one assisted us in locating our room, and there was no introduction to the hotel facilities- we were simply told to find all information in the app. The room itself was very noisy due to constant traffic from buses and service vehicles outside the windows. A request to change the room was declined, and the receptionist even mentioned that my Gold status meant nothing for this booking. Housekeeping also skipped our room twice, despite the sign on the door requesting service. On the positive side, the food quality was generally good, and the entertainment program was decent, though not outstanding. It was surprising that the bars did not provide a clear drinks menu of what could be ordered. The biggest drawback of the hotel is the beach, which is almost nonexistent. The highlights were the wonderful Kids’ Club staff and the generally friendly hotel personnel, although some bartenders and reception staff were less welcoming. The swimming pool is pleasant, but the hot tubs were disappointing, with noticeably dirty water. Regarding the all-inclusive restaurants, the Italian restaurant was excellent, while the Mexican restaurant was the weakest. Overall, the hotel has potential thanks to its modern appearance and some great staff members, but improvements in service consistency, cleanliness, communication, and beach access would significantly enhance the guest experience."

"Very good, very satisfied, the environment is relatively clean and tidy, the service of the store staff is also very good, highly recommended to everyone, very suitable for business travelers, like it"