Hilton Cancun, an All-Inclusive Resort
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Hilton Cancun, an All-Inclusive Resort

Explore Hilton Cancun, an All-Inclusive Resort, a 5-star hotel in Benito Juarez. Rated 9/10 from 53 reviews, it combines exceptional quality and great value, with rates beginning at S$ 312.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Play Room Nizuc: 3.28km from the hotel

Quinta Real Yaxché Weddings & Events: 3.22km from the hotel

Moon Palace Spa & Club Golf: 3.89km from the hotel

Amenity Highlights

Leisure: Exclusive Beach Area, Public Bath, and Table Tennis Room

Pets policy: Pets are allowed, including dogs, for a fee of MXN 1100 (approx. S$ 203).

Breakfast style: Gluten-free,Vegan,Vegetarian

Food & Drink: Room Service, Snack Bar, Café, Restaurant, Kiosk/ Convenience Store, Bar, Lobby Bar, Alcohol-free rooms (on request)

Hilton Cancun, an All-Inclusive Resort

No. 6 of Family Hotels in Cancun
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Highlights
Great views
Ideal location
Sparkling clean
Lots to do
Delicious breakfast
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Amenities
All amenities
Property Description
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it was really nice experience. Especially, my kids really liked kids club and swimming pool.
Surroundings
Airport: Cancun International Airport
(12.4km)
Landmarks: Quinta Real Yaxché Weddings & Events
(3.2km)
Landmarks: Play Room Nizuc
(3.3km)
Landmarks: Moon Palace Spa & Club Golf
(3.9km)
Landmarks: Moon Palace Cancun
(4.1km)
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3

King Room With Sunset View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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2

Corner Ocean Front King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrush
Toothpaste
In-room Wi-Fi
Room Details
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1

Room, 2 Queen Beds (Swim-Up)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Details
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2

Swim up Pool Side One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothbrush
Toothpaste
In-room Wi-Fi
Room Details
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2

Two Queen Room With Tropical View

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Toothbrush
Toothpaste
In-room Wi-Fi
Room Details
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9

Room, 2 Queen Beds, Ocean View, Corner

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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3

One-Bedroom King Suite-Ocean Front

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Toothbrush
Room Details
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1

Swim up Tropical Vw Two Queen Beds Guestroom

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Toothbrush
Toothpaste
In-room Wi-Fi
Room Details
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3

Family Suite, 2 Bedrooms

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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1

High Floor King Room With Oceanfront

1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrush
Toothpaste
In-room Wi-Fi
Room Details
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6

Corner King Room With Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Details
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6

High Floor Ocean View 2 Queen Beds Guestroom

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Details
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1

Room, 1 King Bed (Swim Up Pool View)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Toothbrush
Room Details
Check Availability
1

King Room With Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
Check Availability
3

OCEAN FRONT 1 BEDROOM MASTER SUITE - KING BED

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Toothbrush
Room Details
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2

King Room With Roll-in Shower-Mobility Accessible

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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4

Sunset View Two Queen Beds Guestroom

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
Check Availability
3

Swim-up King Room With Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothbrush
Toothpaste
In-room Wi-Fi
Room Details
Check Availability
6

Oceanfront King Room

1 King bed
39.9m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
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8

Ocean Front Room With Two Queen Beds

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
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6

Deluxe Suite, 1 King Bed, Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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8

One-Bedroom King Suite With Grand Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Details
Check Availability
3

One-Bedroom Suite with Two Queen Beds-Ocean Front

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
Check Availability
3

Suite, 2 Queen Beds (Swim Up Pool View)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Toothbrush
Toothpaste
In-room Wi-Fi
Room Details
Check Availability
4

Suite, Oceanfront (Swim-Up)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothbrush
Toothpaste
In-room Wi-Fi
Room Details
Check Availability
11

Presidential Two Bedroom Suite

1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Details
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4

Connecting Ocean View Room

1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Toothbrush
Room Details
Check Availability
5

Connecting Sunset Vw Rm W/ 1 King Or 2 Queens

1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Connecting Room
Room Details
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9

King Room With Ocean View-High Floor

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 6 months.
Average for similar properties in Benito Juarez
Most Mentioned
Review summary
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Cleanliness and Environment: Many guests commented positively on the hotel's cleanliness and modern facilities. The rooms are described as spacious and clean, with beautiful sea views and well-maintained surroundings, contributing to a pleasant and comfortable stay.(based on 7 reviews)
a‍l‍r‍s‍u‍g‍e
January 14, 2026
The food is decent overall. The buffet can be hit or miss, but the staff and service are consistently friendly and helpful. It’s a little far from downtown in terms of transportation, but the hotel itself is great for families and kids.
o‍r‍e‍c‍a‍1‍1
January 13, 2026
The food and drinks were good. It's a great place to disconnect. There's nothing nearby and transportation isn't cheap, so it's not ideal if you're looking to explore the city. The facilities and staff are excellent!!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 30, 2025
The hotel generally is good, easy to book restaurants; staff are friendly; it would be great if the foods in the main buffet restaurant could be more diversified; during our 5-night stay, only two night shows in the main theater, were expecting more.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 13, 2026
Excellent accommodation with great food and friendly staff... a perfect getaway with absolutely nothing to complain about. The five restaurants offering a full-course dinner every evening were especially wonderful, as were the breakfast and lunch buffets.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 10, 2026
Amazing all inclusive - modern, clean and well appointed.  We had excellent service - there was always someone asking us for drink orders, dining service was fantastic.  The only thing was that they were doing work on their beach so it was noisy and disruptive.  Loved their organized activities too - exercise classes, archery, cacao ceremony.  Best of all, room service was included.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 19, 2025
love this place. great rooms. spacious modern. beautiful views. every one was so nice and friendly. great variety of foood. every kinf os alcohol was there. huge pool. great pool for kids. staff was the best. they really make you feel confortable. staff was the best. CONGRATULATIONS !!!! best service ever!!!
E‍m‍m‍a‍ ‍E‍m‍m‍a‍ ‍E‍m‍m‍a
January 5, 2026
The room was great, but the hotel's activities were just so-so.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
The location is quite remote compared to the main Hotel Zone, and upon arrival, there were no staff members present at the check-in area, causing a wait of over 30 minutes. At that time, the color of the ocean water was brown. Water from the air conditioning units on the ceilings was dripping and posed a risk of falling onto food or even onto guests. The food quality was far from what one would expect from a 5-star resort, and the front desk staff, especially the female employees, were extremely unfriendly. Although it is marketed as all-inclusive, the hotel created separate premium menus, which left many guests feeling uncomfortable and dissatisfied. Additionally, there was no airport shuttle service provided.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineGluten-free, Vegan, Vegetarian
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$1,100 (approx. S$ 80.65) per room per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2021
  • Number of Rooms: 715
Phone:+52-9984320300
Email:CUNQR_reservations@hilton.com
Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features 12 dining experiences, a 6300 m² indoor-outdoor convention center, a fully equipped gym, plus kids and teens clubs. Drink in ocean views from our suites and spend sunny afternoons in our two pools. The airport and Cancun’s Hotel Zone are within 20 minutes.

Frequently Asked Questions

What are the check-in and check-out times at Hilton Cancun, an All-Inclusive Resort?

Check-in at Hilton Cancun, an All-Inclusive Resort is from 15:00 and check-out is until 12:00.

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yes, Hilton Cancun, an All-Inclusive Resort has a pool. You can find more details about the pool and other hotel facilities on this page.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

Prices at Hilton Cancun, an All-Inclusive Resort vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

Does Hilton Cancun, an All-Inclusive Resort provide breakfast?

Yes, Hilton Cancun, an All-Inclusive Resort provides breakfast for guests. Breakfast option includes Gluten-free, Vegan, Vegetarian.

What’s the cancellation policy at Hilton Cancun, an All-Inclusive Resort?

The cancellation policy at Hilton Cancun, an All-Inclusive Resort depends on your room type and booking terms.

What attractions are close to Hilton Cancun, an All-Inclusive Resort?

The closest attraction to to Hilton Cancun, an All-Inclusive Resort is Quinta Real Yaxché Weddings & Events, located just 3.2km from your search (straight-line distance) from the hotel.

What is the nearest airport to Hilton Cancun, an All-Inclusive Resort?

The nearest airport is Cancun International Airport, located about 16 mins from hotel by car (12.4km) away.

Does Hilton Cancun, an All-Inclusive Resort offer airport transfer services?

No, the Hilton Cancun, an All-Inclusive Resort doesn't offer airport transfer services.

About This Property

Nearest AirportCancun International Airport
Distance to Airport12.36KM
Average Price FromSGD1115
Hotel Star Rating5