The Westin Resort & Spa, Cancun
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The Westin Resort & Spa, Cancun

Discover The Westin Resort & Spa, Cancun, an 4-star stay in Benito Juarez. With a score of 7.8/10 based on 63 reviews, it offers an outstanding blend of quality and value, with prices starting from S$ 199.

Check-In & Check-Out

From 16:00 until 10:00

Nearby Attractions

Aquamarina: 0.83km from the hotel

Enfilación Cancún Club Med: 0.67km from the hotel

Dolphin Beach Point: 0.66km from the hotel

Amenity Highlights

Leisure: Exclusive Beach Area, Hairdressing and Beauty Center, and Table Tennis Room

Pets policy: Pets are not allowed.

Breakfast style: Continental

Food & Drink: Room Service, Snack Bar, Restaurant, Bar

The Westin Resort & Spa, Cancun

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Highlights
Free parking
Delicious breakfast
Lots to do
Ideal location
Amenities
All amenities
Property Description
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Great hotel. Right at the beach. Clean rooms. Staff is amazing. Close to the airport.
Surroundings
Airport: Cancun International Airport
(11.8km)
Landmarks: Dolphin Beach Point
(660m)
Landmarks: Enfilación Cancún Club Med
(670m)
Landmarks: Aquamarina
(830m)
Landmarks: Sailing Club at Club Med Cancun
(850m)
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5

1 Bedroom Junior Suite, 1 King, Lagoon View

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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5

Ambassador Suite, 1 Bedroom Suite, 1 King, Ocean View

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Sea View
Room Details
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4

Deluxe 2 Double Room with Lagoon View and Balcony

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Private Toilet
Room Details
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6

Two Double Room with Ocean View

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Sea View
Room Details
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5

King Room with Lagoon View

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Private Toilet
Room Details
Check Availability
7

One-Bedroom Presidential King Suite With Balcony And Ocean View

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Sea View
Room Details
Check Availability
4

1 Bedroom Master Suite, 1 Bedroom Suite, 1 King, Ocean View

1 King bed
Non-smoking
Air Conditioning
Private Toilet
Dishwasher
Kitchen
Room Details
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5

Two Double Room with Lagoon View

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Private Toilet
Room Details
Check Availability
4

Deluxe King Room with Lagoon View and Balcony

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Private Toilet
Room Details
Check Availability
1

King Room with Ocean View with Balcony

1 King bed
Has window
Non-smoking
Room Details
Check Availability
4

Deluxe King Room with Ocean View and Balcony

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Sea View
Room Details
Check Availability
4

Deluxe 2 Double Room with Ocean View and Balcony

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Sea View
Room Details
Check Availability
6

King Room with Ocean View

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Sea View
Room Details
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Average for similar properties in Benito Juarez
Most Mentioned
Review summary
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Dining Experience: The breakfast buffet is often praised for its variety and quality, especially the freshly made omelettes. While dining prices are considered high, the breakfast stands out as a positive aspect of the hotel’s offerings.(based on 3 reviews)
B‍e‍n‍n‍y‍ ‍S‍o‍e‍n‍d‍o‍r‍o
December 24, 2025
We stayed 3 nights, everything is ok, only the location is a bit far from the center of hoteles area. The breakfast is good a lot of variety. The view of the ocean is great too.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 13, 2025
Celebrated our first wedding anniversary in this hotel and we’re so glad we found and booked this one. We’re lucky to have booked this early as we got a better rate. It’s less than 15 mins away from the airport and you won’t need to go out as they have everything you’ll ever need.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 3, 2025
Great hotel. Right at the beach. Clean rooms. Staff is amazing. Close to the airport.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 3, 2026
We have been staying at this hotel for many years as a family and we absolutely love it. Super clean and spacious rooms, friendly staff, and great location. The hotel is located within a little bay next to Punta Nizuc that shields the shore from strong ocean currents, so the ocean is calmer. The hotel has access to the lagoon AND the ocean, so you have view to the water on either side of the hotel. The beach was clean and there is a little reef where you can see tropical fish. Super chill and friendly vibe <3
E‍d‍u‍J‍a‍j‍a‍s
May 10, 2025
You can find cleaner and more modern options. Pay a bit more and go to a better one. First hotel room I see with no lights. Not very clean.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 4, 2025
Very good hotel and very good location. Just had one issue in my stay. The room cleaning staff entered without knocking into the room.
K‍a‍r‍e‍n‍ ‍E‍l‍i‍z‍a‍b‍e‍t‍h‍ ‍B‍i‍o‍w
August 21, 2025
This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.
K‍u‍l‍n‍i‍d‍a
May 23, 2025
Good vibes

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 10:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineContinental
StyleA la carte
AgeFee
Children 17 years old and under
Contact property
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 372
Phone:+52-998-8487400
Email:experiences@westincancun.com
Welcome to The Westin Resort & Spa, Cancun, a vacation ownership resort set between the Caribbean Sea and a peaceful lagoon. Our Cancun beach resort is just six miles from the airport, placing you in Quintana Roo near museums, aquariums, Isla Mujeres, and thrilling water activities. Swim in one of our sparkling pools, unwind on the white sand, or book a treatment at The Heavenly® Spa. Discover coral reefs with a snorkeling excursion, or enjoy on-site Cancun resort dining and refreshing cocktails. If you're here for a gathering, explore our flexible venues, professional planning, and catering options. Each guest room or suite features Westin Heavenly® Beds, complimentary Wi-Fi, and views of the surrounding waters—without resort or per-person fees. Our beachfront resort is the ideal destination for your vacation to Mexico, offering a blend of relaxation, adventure, and cultural discovery.

Frequently Asked Questions

What are the check-in and check-out times at The Westin Resort & Spa, Cancun?

Check-in at The Westin Resort & Spa, Cancun is from 16:00 and check-out is until 10:00.

Does The Westin Resort & Spa, Cancun have a pool?

Yes, The Westin Resort & Spa, Cancun has a pool. You can find more details about the pool and other hotel facilities on this page.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

Prices at The Westin Resort & Spa, Cancun vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

Does The Westin Resort & Spa, Cancun provide breakfast?

Yes, The Westin Resort & Spa, Cancun provides breakfast for guests. Breakfast option includes Continental.

What’s the cancellation policy at The Westin Resort & Spa, Cancun?

The cancellation policy at The Westin Resort & Spa, Cancun depends on your room type and booking terms.

What attractions are close to The Westin Resort & Spa, Cancun?

The closest attraction to to The Westin Resort & Spa, Cancun is Dolphin Beach Point, located just 660m from your search (straight-line distance) from the hotel.

What is the nearest airport to The Westin Resort & Spa, Cancun?

The nearest airport is Cancun International Airport, located about 13 mins from hotel by car (11.8km) away.

About This Property

Nearest AirportCancun International Airport
Distance to Airport11.79KM
Average Price FromSGD515
Hotel Star Rating4