Hyatt Ziva Cancun
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Hyatt Ziva Cancun

Stay at Hyatt Ziva Cancun, a 5-star property in Cancun. With an impressive 9.5/10 rating based on 101 reviews, this hotel offers the perfect mix of comfort and affordability, with prices starting from S$ 450.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Ruinas Mayas Punta Cancún: 0.17km from the hotel

Blue surf school: 0.24km from the hotel

Playa Gaviota Azul: 0.24km from the hotel

Amenity Highlights

Leisure: Swimming Pool, Hairdressing and Beauty Center, and Billiards Room

Pets policy: Pets are not allowed.

Food & Drink: Room Service, Snack Bar, Restaurant, Bar, Halal meals provided, Alcohol-free rooms (on request)

The above hotel prices are based on Trip.com for September 14-September 20.

Hyatt Ziva Cancun

2026 Global 100 - Family Hotels
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Highlights
Excellent service
Pilates session
High-rise pool
rooftop terraces
Public beach
+4 more
Amenities
All amenities
Property Description
Show more
It was amazing time on Hyatt Ziva. All people are kind and try to make our holiday enjoyable
Surroundings
Commercial area: Zona Hotelera
(4.7km)
Attraction: Caracol Beach
(<100m)
Attraction: Ruinas Mayas Punta Cancún
(<100m)
Attraction: Arrecife Chitales
(620m)
Attraction: Punta Cancun LightHouse
(<100m)
Recreation: Delphinus Punta Cancun
(<100m)
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6

Dolphin View Master King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Shower
Private Toilet
Room Details
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6

Swim Up King Room With Sofa Bed (Adults Only)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Shower
Terrace
Room Details
Check Availability
8

Resort View Master Double (with Sofa Bed)

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
6

Club Ocean Front King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
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5

Turquoize Sky Swim Up Ocean Front Master Double (Adults Only)

2 Double bed
Has window
Non-smoking
Terrace
Room Details
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5

Turquoize Ocean Front Master King Room (Adults Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Shower
Room Details
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5

Turquoize Sky Ocean Front Master Double (Adults Only)

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Room Details
Check Availability
8

Club Ocean Front Double

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
11

Ocean View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
Check Availability
6

Turquoize Ocean Front Master Double (Adults Only)

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
Check Availability
12

Ocean Front King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
Check Availability
6

Turquoize Sky Ocean Front Master King Room (Adults Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Shower
Room Details
Check Availability
10

Ocean Front Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
Check Availability
7

Club Ocean Front Corner Suite

Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
Check Availability
12

Resort View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
Check Availability
7

Turquoize Sky Swim Up Ocean Front Master King Room (Adults Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Shower
Room Details
Check Availability
8

Ocean View Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
Check Availability
9

Resort View Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
4

Swim Up Double (Adults Only)

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Room Details
Check Availability
7

Ocean Front Pyramid Suite (with Sofa Bed)

Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Shower
Room Details
Check Availability
Hide Room Types

21 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 9 months.
Average for similar properties in Cancun
MEHMET YUKSEL TURKEY
June 26, 2026
It was amazing time on Hyatt Ziva. All people are kind and try to make our holiday enjoyable
Anonymous User
April 22, 2026
We enjoyed ourselves so much. Good hospitality and nice beautiful beach. The food from the restaurants are very yummy. Wish to return again.
Tetsu.I
February 25, 2026
It was first time to enjoy all-inclusive hotels. Ocean view from the room was beautiful and inside was clean and big! Everything inside the refrigerator was complimentary.
Woong Moon
May 29, 2026
Everything is goooooood~~~
Guest User
November 1, 2025
Amazing time, food is great and a lot better than the Riu hotel. The stuff is super nice and we enjoy the time there very much. I will definitely book again if I ever go back to Cancun
AnneW
December 6, 2025
The hotel is surrounded by beautiful white sand beaches. The food, drinks and snacks are very good. Staff are very attentive and police. Worth !
taeli
November 16, 2025
The location and ocean view is excellent. There are 8 restaurants and 24hr room service available with a wide variety of food can provided. The staff are nice and helpful. However, the beach is not that clean
Guest User
April 16, 2026
Excellent service and a great room.
Original TextTranslation provided by AI
Guest User
April 13, 2024
Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.

Services & Amenities

TRADEWINDS
Open for: Breakfast, Brunch, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Mon - Sun] 07:00-23:00
Habaneros
Cuisine: Latin
Open for: Breakfast, Brunch, Lunch, Dinner
El Mercado
Open for: Breakfast, Brunch, Lunch, Dinner
Lorenzo's
Open for: Breakfast, Brunch, Lunch, Dinner
La Bastille
Open for: Dinner
Pasteles
Open for: Lunch, Dinner
Chevy's
Open for: Brunch, Lunch
The Moongate
Cuisine: Japanese
Open for: Dinner
Special dietary options: Gluten-free, Vegetarian

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$600.00 (approx. S$ 760.39) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: Hyatt Ziva Cancun All Inclusive
  • Opened: 2015
  • Renovated: 2015
  • Number of Rooms: 539
Phone:+52-998-8487000
Email:CANIF-GM.DYNAMIC@HYATT.COM
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

You might be wondering

What are the check-in and check-out times at Hyatt Ziva Cancun?

Check-in at Hyatt Ziva Cancun is from 15:00 and check-out is until 12:00.

Does Hyatt Ziva Cancun have a pool?

Yes, Hyatt Ziva Cancun has a pool. You can find more details about the pool and other hotel facilities on this page.

How much does it cost to stay at Hyatt Ziva Cancun?

Prices at Hyatt Ziva Cancun vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

What’s the cancellation policy at Hyatt Ziva Cancun?

The cancellation policy at Hyatt Ziva Cancun depends on your room type and booking terms.

What attractions are close to Hyatt Ziva Cancun?

The closest attraction to to Hyatt Ziva Cancun is Delphinus Punta Cancun, located just <100m from your search (straight-line distance) from the hotel.

What is the nearest airport to Hyatt Ziva Cancun?

The nearest airport is Cancún International Airport, located straight line distance from hotel: 17.5km away.

What is the nearest train station to Hyatt Ziva Cancun?

The nearest train station is Maya Train Station - Cancún, located about 33 mins from hotel by car (26.0km) away.

Does Hyatt Ziva Cancun have a restaurant on site?

Yes, Hyatt Ziva Cancun has an on-site restaurant. Guests can enjoy delicious Latin, Japanese cuisine.

Does Hyatt Ziva Cancun offer airport transfer services?

No, the Hyatt Ziva Cancun doesn't offer airport transfer services.

About This Property

Nearest AirportCancún International Airport
Distance to Airport23.98KM
Nearest Train StationMaya Train Station - Cancún
Distance to Train Station25.81KM
Average Price FromSGD1123
Hotel Star Rating5
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