Hotels with WiFi in Da Nang

The proprietress was very enthusiastic and helped us book a car to the airport. The car drove very well and steadily, and it was cheaper than grab! Breakfast included, optional, the location is also good, quiet in the noisy, the room is clean and big. Our room has a small balcony, and it is very comfortable to sit on the balcony at night...I am generally satisfied.

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

Oh, this place is number one! It was the best! The shower filter barely changed, like it was new, and they provided plenty of towels. They even gave us welcome mangoes. Of course, luggage storage service is available. The room was also very spacious, which was great. I'm not sure about other OTTs, but YouTube worked! We had the beef omakase, but it came out so slowly that it was a bit challenging for someone from the 'hurry-hurry' nation. Oh, and the outdoor pool water is salty... lol. This place has a proper river view! You can even see the Dragon Bridge from the accommodation. Ah, the elevator was very slow.

Located right across the beach. Many eateries, mart and laundry nearby. Room was quite spacious and clean. Swimming pool overlooking an amazing ocean view. Varied wide spread of breakfast buffet, food was tasty. Staff were friendly and kind. Concierge men were very helpful and welcoming. Unfortunately, upon checking out, we were shocked to be charged us USD7 without any explanation. Only when we queried, the receptionist mentioned it was for a ”broken shampoo bottle”, which we were very sure we left the room in tip top condition. We further asked for proof of the broken bottle, only then they sent someone to retrieve the bottle and brought it to the reception counter. The bottle was intact, not broken as claimed. However, the receptionist said the housekeeper claimed there was a ”crack” at the bottom of the bottle, which none of us including the receptionist could find the alleged ”crack”. the receptionist tried so hard to prove there was a crack but we insisted on ”where was the crack?' because we couldnt see any obvious crack and nothing leaked out out the bottle - it looked more like a light scratch. In the end, the receptionist told us to write a case report to the housekeeping to resolve the matter. We were disappointed that this matter was not handled professionally and we felt accused for an alleged crack. We were amazed at how meticulous and sharp the housekeepers were for noticing a light scratch at the bottom of the bottle and the bottom of shampoo bottle was the 1st thing they inspected. Plus, we didnt use their shampoo - we brought our own shampoo.

New, very clean apartment. Convenient location and quiet! The hostess was lovely and responsive, immediately addressing all our requests and helping out. We had a room with a bedroom and a large kitchen, perfect for three of us including our child. Upon request, a large double sofa bed was provided for our daughter free of charge. Our room overlooked the courtyard, with the quietest neighbors. 😆 Right near the hotel, there are several good restaurants and coffee shops. The beach is a 3-minute walk away. We'll definitely be back.

Stayed for three nights, and the overall experience was far from good. Honestly, I rarely leave negative reviews for hotels, but given the price and positioning of this hotel, the service was truly disappointing. I even felt that it was worse than some smaller, less expensive hotels. The front desk staff's attitude was not friendly at all. The biggest letdown was breakfast. It clearly stated that it was served until 10:30 am, but by 9:15 am, they had already started clearing the food. My friend called to rush us downstairs, and when we got there at just 9:30 am, most of the food was already gone. My friend ended up only being able to eat a bowl of noodles. I later found out that the hotel actually has three breakfast locations. If they were going to clear up early at this particular location, the staff should have proactively informed guests that they could continue eating at other restaurants, instead of letting us make a wasted trip. I hope the hotel can improve its service and communication to match the quality expected at this price point.

1. We received a complimentary afternoon tea set for two during our one-day stay, and it was exquisite. 2. The restaurant on the 29th floor has very reasonable prices, and the staff are incredibly welcoming. 3. The infinity pool is incredibly relaxing and provides a great atmosphere.

Service: The staff being friendly, attentive, and helpful. Facilities: The hotel is in a great location, close to the beach, restaurants, and shops. The rooms are clean, comfortable, and well-designed. The rooftop pool and spa are favorably. Food: The breakfast buffet gets high marks for being excellent and with a wide variety. Overall, The hotel offers a great combination of friendly service, a convenient location, and comfortable facilities. If you're looking for a relaxing beach vacation in Da Nang, this hotel could be a good option for you!

We had a great stay at the cosmos hotel. it’s very well located very close to the beach and to plenty of restaurants. ( you should try bikini bottoms burgers and 2lady kitchen bahn mi !!! ) The room was spotless and the room was well serviced. the staff is really nice and helpful. There is a pool on the rooftop of the hotel that give a nice view of the city and the ocean :)

A peaceful and quiet place with a pleasant pool, 3km from the old town. The hosts are nice, but if you need anything... The breakfast (if you can even call it that?) was a disaster. You'll get 2 eggs and a piece of bread 😩. I had it for 2 days and then stopped. Pointless. I made my own coffee with the kettle and had some dry biscuits in my room, which was more substantial.