Hotels with WiFi in Bangkok

I stayed here again after a year and it's still a great experience. The staff are all very friendly and polite. I booked a suite but found that some floors' suites didn't have a washing machine. I asked if I could switch to a room with one, and the front desk immediately agreed! The room was clean, tidy, and had no strange odors; it was spotless. Breakfast on Saturday and Sunday until 11 AM is a huge plus... They have hot waffles, which my kids loved! There's also a food court under the MRT station right by the entrance... very convenient for getting around!

My overall experience at this hotel was excellent. The check-in process was quick and efficient, handled by friendly front desk staff who provided great service. The room was clean and comfortable with a well-designed layout. The bed was soft and provided a good night's sleep, and the bathroom was spotless and bright with a full set of amenities. The overall environment was very relaxing. All in-room facilities, including the air conditioning, Wi-Fi, and TV, worked perfectly, and I encountered no issues during my stay. The hotel's public facilities were also very well-maintained. Whether it was the restaurant, gym, or lounge areas, you could tell they put a lot of effort into their operations. The breakfast offered a wide variety of fresh food, catering to different guests' needs. Moreover, the hotel boasts a convenient location, close to transport links and commercial areas, making it ideal for sightseeing, shopping, or business trips. All in all, this stay left me with a wonderful impression. Not only was the accommodation comfortable, but the staff were also professional and enthusiastic, making for a very pleasant experience. If I have the chance to visit this area again in the future, I would definitely choose this hotel again and recommend it to my friends and family.

The hotel is conveniently located near Ramkhamhaeng (A5) Station on Bangkok’s Suvarnabhumi Airport Rail Link. Although it is about 2 km from the station, transportation is still very convenient. Guests can use the hotel’s complimentary shuttle service, take a tuk-tuk, or use a motorcycle taxi to reach the station. During Bangkok’s heavy traffic, taking the Airport Rail Link and then transferring to the BTS Skytrain or MRT is often much faster and more convenient than traveling by car. The hotel is newly opened, and the overall design is modern and attractive. It is a high-rise building with beautiful views, and both the guest rooms and public areas look stylish and new. The surrounding area is also very convenient, with shopping malls, restaurants, and supermarkets such as Big C within easy reach. However, I feel that the hotel is currently focusing more on expanding its business than on maintaining service quality. The hardware is impressive, but the housekeeping and overall management still need significant improvement. From the very first day of my stay, I noticed fingerprints and stains on the windows that had not been cleaned. There was also hair, dust, and dirt under the desk, around the bed, on the bed sheets, and in the bathroom. I requested housekeeping to clean the room more thoroughly, but unfortunately the same problems remained even after the room had been serviced. It seemed that my feedback was not taken seriously, which was disappointing and affected my overall experience. I believe this hotel has great potential because of its excellent location, modern facilities, and competitive pricing. However, a good hotel needs more than just beautiful hardware. The quality of housekeeping, staff training, attention to detail, and guest service should improve to match the excellent facilities.

I had a great stay in the 8-person dorm. The room was clean and tidy, and the beds were comfortable. The bed curtains and power outlets provided good privacy. The common areas were spacious, and the bathrooms were kept very clean with plenty of hot water. The staff were friendly and welcoming, and both check-in and check-out were smooth. The location is convenient, with easy access to dining, shopping, and transportation. My roommates were also quiet, so I slept very well at night. Overall, it offers excellent value for money, and I would choose to stay here again on my next visit.

This hotel was the last stop on our trip to Thailand. Compared to The Nai Harn, it felt grander and more business-oriented, which was evident from the breakfast spread – definitely geared more towards business travelers. We stayed on the executive floor, though it wasn't an executive room itself... which I found a bit odd. The hotel's decor has a retro, old-fashioned vibe, making it feel less like a holiday retreat for me personally. However, these weren't major issues. The staff's service attitude was consistently excellent. The main pool was quite busy, possibly because two youth football teams were staying there, so there were lots of people playing and having fun. It was still a good experience overall.

This was my first time staying at a riverside hotel. After 5 nights in the city center, we moved here for two nights. The website mentioned a shuttle boat service from the pier near the subway station to the hotel. However, there were no signs at the pier indicating where to catch the hotel's shuttle. There was just a big guy sitting there, so I took a chance and asked him. He told us to just wait there, and a boat would come every half hour. After waiting for nearly 40 minutes, a hotel staff member approached us to say there was no boat and drove us to the hotel instead. Apparently, there's a two-hour lunch break in the middle of the day when no boats operate. This information should have been clearly stated on the website. Having to wait in such hot weather, just the experience of getting to the hotel was already quite frustrating. Fortunately, after checking in and getting to our room, the impression was quite good. The room was spacious, clean, and tidy, with river and pool views, which immediately lifted my spirits. We had breakfast at the hotel both mornings, and it was alright. On checkout day, there was a boat available, shuttling us back to the subway station pier. At least we got to cruise along the Chao Phraya River, concluding our trip to Thailand.

The front desk staff were very enthusiastic and polite, providing excellent service. The hotel environment was also great, and the breakfast had a wide variety of options. The hotel's location is fantastic and convenient, with a large shopping mall right next door, offering all sorts of food and drinks. The only downside is that the hotel's price is a bit high.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

This is a very quiet place with convenient transportation. You don't have to go through the city center to get to the airport. I recommend the breakfast; it's perfect for brunch because the portions are huge. The swimming pool is usable and often empty. The soundproofing in the hotel could be better, but there wasn't anyone next door anyway. It seems popular with solo travelers, which is a good sign. The shuttle service every 30 minutes to the subway station is really convenient.

We stayed at this hotel for two nights. Cons The rooms are very outdated. Furniture, walls, corners, and the bathroom show visible wear and damage. The rooms clearly need renovation. The photos on the listing do not reflect the current condition of the rooms. They look much newer than they actually are. A stove was listed as an amenity, but in reality it was not usable — it was covered with a fixed wooden panel and could not be opened. There is no tea or coffee in the room, despite a coffee machine being shown in the photos. Tea is available at the reception during daytime only. The air conditioner is very noisy. It is controlled via a wall panel (no remote control) with limited settings, and even on the lowest mode the noise is noticeable. There is no ventilation fan in the bathroom, so steam stays in the room after showering unless the door is opened. The TV offers only Thai channels. There is no Smart TV and no option to connect a phone. The kitchen area has a sink, cabinets, and basic dishes, but it is not functional due to the lack of a stove. Despite cleaning, the room looks visually worn because of the overall condition of the walls and ceiling. Pros The bed is comfortable, with two pillows per person. Clean bed linen. The bathroom was clean, with good water pressure. The room includes a new hairdryer, a refrigerator, dishes, and cutlery. There is a balcony facing the courtyard, where smoking is allowed. The staff were polite and helpful. The receptionist spoke good English and explained everything clearly, and the housekeeping staff were also very friendly. The hotel provides a golf cart shuttle to nearby shopping malls. The location is convenient, close to M-Sphere, Emporium, and the M District, which was the main reason we chose this hotel. Overall Suitable for a short stay of one night. The main drawback is the outdated rooms and mismatch with the photos. The location and staff are the hotel’s strongest points. ——— Останавливались в этом отеле на две ночи. Минусы Номера сильно устаревшие. Мебель, стены, углы и ванная с потёртостями и сколами, требуется обновление и ремонт. Фотографии на сайте не соответствуют текущему состоянию номеров: выглядят новыми, тогда как по факту номера давно не обновлялись. В номере была заявлена плита, но фактически она отсутствовала — была закрыта и зафиксирована деревянной панелью, воспользоваться ею невозможно. В номере нет чая и кофе, несмотря на то, что на фотографиях присутствует кофемашина. Чай можно взять на ресепшене в дневное время. Кондиционер шумный, работает без переносного пульта, управление осуществляется с настенного блока с ограниченным количеством режимов. Даже на минимальном режиме шум заметный. В туалете нет вытяжки, после душа пар остаётся в комнате, уходит только при открытой двери. Телевизор показывает только тайские каналы, Smart TV отсутствует, подключение телефона невозможно. Кухонная зона оборудована раковиной, шкафчиками и посудой, но нефункциональна из-за отсутствия плиты. Из-за общего износа поверхностей номер визуально выглядит неаккуратно, несмотря на уборку. Плюсы Удобная кровать, по две подушки на человека. Чистое постельное бельё. Ванная комната была чистой, хороший напор воды. В номере есть новый фен, холодильник, посуда и столовые приборы. Есть балкон, выходящий во двор, на котором можно курить. Вежливый и отзывчивый персонал: девушка на ресепшене хорошо говорит по-английски и подробно всё объясняет, горничные также оставили приятное впечатление. Предоставляется гольф-кар трансфер до ближайших торговых центров. Удобное расположение рядом с M-Sphere, Emporium и M-кварталом, что было основной причиной выбора отеля. Итог Подходит для краткой остановки на одну ночь. Основной минус — сильно устаревшие номера и несоответствие фотографиям. Расположение и персонал — сильные стороны отеля.