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Posted on Jul 31, 2026|Deluxe King Room
Sze-Ker ChewBefore the pandemic, I used to write hotel reviews quite regularly. However, in recent years, most hotels I have stayed at have generally met my expectations in terms of service and hospitality, so I rarely felt compelled to write one. Modena by Fraser Bangkok, however, left me with no choice but to pick up my pen again. It was not because of grand luxury, but because of the warmth, sincerity, and thoughtful gestures that truly made me feel at home throughout my stay.
From the moment I arrived, I was welcomed with genuine smiles and warm greetings at the lobby. Check-in was smooth, efficient, and hassle-free, setting the tone for a wonderful stay.
I booked a Deluxe King Room, and it certainly did not disappoint. The room was spacious, clean, well-appointed, and equipped with everything I needed. The amenities were excellent, but the highlight was undoubtedly the bed—it was incredibly comfortable and provided a great night's sleep after long days exploring Bangkok.
The hotel's facilities were another highlight. Both the fitness centre and laundrette operate 24 hours a day, which is extremely convenient for travellers. The laundrette has three washing machines and three dryers. Washing costs THB 150 and drying costs THB 120. The washing machine automatically weighs your laundry, so the duration depends on the load. My four days' worth of clothes took about an hour to wash, while drying required the standard one hour.
As someone who enjoys working out while travelling, I made full use of the gym every day. It exceeded my expectations, offering free weights, a Smith machine, resistance machines targeting different muscle groups, treadmills, and stationary bikes. It had everything I needed to stay active and maintain my fitness routine during the trip.
Breakfast was another pleasant surprise. The selection was excellent, with many of the hot dishes and pastries changing daily, making each morning feel fresh and enjoyable.
The location is also a major advantage. The hotel is located right next to the Queen Sirikit National Convention Centre (QSNCC) MRT station and is only one stop from Sukhumvit Station, where Terminal 21 is located. It is also just two MRT stops from the Makkasan/Phetchaburi interchange for the Airport Rail Link, making travel to and from the airport very convenient. A 7-Eleven next to the hotel is another welcome bonus.
Before I conclude, I would like to share one small incident that perfectly reflects the hotel's exceptional hospitality. On the second day of my stay, the light bulb at the room entrance stopped working. To me, this was simply normal wear and tear. I informed the front desk before heading out, and by the time I returned, the light bulb had already been replaced.
The following day, after returning from my outing, I found a small towel elephant placed on my work desk, together with some snacks and a handwritten apology card from the hotel regarding the light bulb incident. I was genuinely touched. It was such a small gesture, yet it spoke volumes about how much the team cared about their guests. Throughout my travels, very few hotels have gone the extra mile in such a thoughtful and heartfelt way. Thank you, Modena by Fraser Bangkok, for making me feel genuinely valued and welcomed.
Lastly, I would also like to express my sincere appreciation to the housekeeping team. Every day, I returned to a spotless, tidy, and welcoming room. It truly felt like coming home after a long day of sightseeing.
Without hesitation, I would highly recommend Modena by Fraser Bangkok to anyone planning a trip to Bangkok. With its excellent service, comfortable accommodation, well-equipped facilities, convenient location, and above all, a team that genuinely cares about its guests, this is a hotel I will gladly return to on my next visit.
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Price per night from€ 97
Posted on Jul 5, 2026|King Deluxe Room
Anonymous User
My overall experience at this hotel was excellent. The check-in process was quick and efficient, handled by friendly front desk staff who provided great service.
The room was clean and comfortable with a well-designed layout. The bed was soft and provided a good night's sleep, and the bathroom was spotless and bright with a full set of amenities. The overall environment was very relaxing. All in-room facilities, including the air conditioning, Wi-Fi, and TV, worked perfectly, and I encountered no issues during my stay.
The hotel's public facilities were also very well-maintained. Whether it was the restaurant, gym, or lounge areas, you could tell they put a lot of effort into their operations. The breakfast offered a wide variety of fresh food, catering to different guests' needs.
Moreover, the hotel boasts a convenient location, close to transport links and commercial areas, making it ideal for sightseeing, shopping, or business trips.
All in all, this stay left me with a wonderful impression. Not only was the accommodation comfortable, but the staff were also professional and enthusiastic, making for a very pleasant experience. If I have the chance to visit this area again in the future, I would definitely choose this hotel again and recommend it to my friends and family.
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Price per night from€ 69
Posted on Aug 12, 2026|Premier One Bedroom Room
Sean ValderramaI stayed in a one-bedroom apartment for ten days, and the staff cleaned my room meticulously every day. The lobby staff were also very friendly and proactive in offering assistance. The in-room facilities such as the air conditioning, shower, TV, and washing machine all worked perfectly, though the Wi-Fi was a bit weak.
I recommend going to the restaurant for breakfast before 9:00 AM, otherwise, you'll have to queue. The quality of the buffet breakfast was good, but the variety wasn't extensive, and the restaurant isn't very large for the number of guests it serves.
Overall, my experience was excellent. There are two large shopping malls nearby with a supermarket, plenty of restaurants, and even massage parlors.
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Price per night from€ 71
Posted on Jun 15, 2026
Guest UserThe rooms are located in the Huai Khwang area, close to Huai Khwang MRT station. There are plenty of convenience stores and restaurants nearby. This hotel is very grand and luxurious, and the staff are warm and polite. It's my first choice every time I come to Bangkok for a business trip.
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Price per night from€ 71
Posted on Aug 9, 2026|Thai Deluxe Twin Room with Pool View
Guest User
This hotel is absolutely fantastic! It's located right by the Chao Phraya River. The breakfast is abundant and delicious 😋, they even have grilled meats, and one day I had grilled salmon, plus really tasty noodles. You can also enjoy the river view while having breakfast. The gym and pool are both quite spacious. They also offer a free shuttle boat to the pier and a shuttle bus to the market. Perhaps because it's newly renovated, the value for money is excellent (much cheaper than other riverside hotels like the Four Seasons or Hilton). I hope the prices don't go up, haha, I definitely wouldn't come if it goes into the four digits.
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Price per night from€ 50
Posted on Aug 17, 2026|Studio Duplex Queen Room
KirillShtapakovA very good, affordable, and comfortable hotel, especially for its price. It's a bit far from the city center, but you can get to the nearest metro station for 100 baht by taxi and go anywhere. The room is large and spacious, and it's cleaned thoroughly every day. The rooftop fitness center and pool are also great. Only positive impressions.
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Price per night from€ 34
Posted on Jun 4, 2026
Guest UserAddressed to Jon Warmington, the General Manager
I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience.
First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience.
In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern.
The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast.
From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on.
The second issue is far more serious and is the primary reason for this email.
On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced.
Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors.
While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property.
What further disappointed me was the handling of the matter after I raised my concern.
I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse.
The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution.
I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight.
For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention.
I am raising this matter not only as a guest but also
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Price per night from€ 37
Posted on Apr 28, 2026|2 Twin Beds Standard City View Non-Smoking
Guest UserThe hotel has aged badly, the fittings and the interior is dated, had to get things replaced and repaired to continue to stay on, also extremely bad noise insulation.
The staff are excellent, no complaints changed and did everything in their power to make the stay comfortable. The hotel is not up to the holiday inn standard I am used to. Just look at the TV model, even the TV channels were not working without snow.
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Price per night from€ 66
Posted on Jul 21, 2026|Superior Double Room
Guest User
The absolute highlight of this hotel is the room comfort! As soon as I entered, I was greeted by a subtle, pleasant scent, and it was clear the environment was meticulously clean and tidy, with not a speck of dust or any strange odors. I especially have to praise their bed and bedding; the firmness was absolutely perfect, offering both a comfortable embrace and ample support. It allowed me to sleep soundly until morning, making it hard to even want to get out of bed. If you're as picky as I am about whether 'the bed is comfortable and the room is clean,' you definitely won't be disappointed with this place.
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Price per night from€ 51
Posted on Jun 20, 2026
MacGeo LabsFurama Silom Bangkok is a comfortable hotel in the heart of Bangkok. Its location is very convenient, with easy access to shopping areas, restaurants, and public transportation. The rooms are spacious, clean, and equipped with essential amenities for a pleasant stay. One of the highlights is the rooftop swimming pool, which offers beautiful views of the Bangkok skyline. The staff are friendly, helpful, and provide good service to guests. The breakfast buffet offers a variety of local and international dishes. Overall, the hotel provides good value for money and is suitable for both business and leisure travelers.
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Price per night from€ 28