Spa Hotels in Bangkok

The location is excellent, making it very convenient to get around. The room was a bit small, but everything else was great, and I had a very comfortable stay. The food in the lounge was a bit simple, but the hotel's other restaurants were fantastic. I would definitely consider returning.

Facilities: The room was quite spacious, and the bedding was excellent. The facilities were of high quality and the decor was very upscale, with great attention to detail. Cleanliness: It was clean and tidy, and the towels were white, but the bath towels were thin and a bit stiff. Service: The front desk staff were warm and attentive, and they even gave me a Sky.ar experience card. Environment: It's very convenient for getting around and shopping nearby.

The Banyan Tree Bangkok truly lives up to its reputation as a luxurious hotel. From the moment we stepped in, the staff's service was impeccable and attentive to every detail. We were greeted with fragrant wristbands and delicious roasted pumpkin, and our room was incredibly comfortable and beautiful. It offers great value for money, and if they have special offers again, I will definitely choose to stay here on my next trip to Bangkok. It's a fantastic choice.

This hotel in Bangkok offers great value for money. It's right by the Chao Phraya River, and I almost always stay here when I'm in Bangkok. There's a particular lady at the front desk who, whether by coincidence or fate, I seem to encounter every year for check-in; her service is excellent. Getting around from here is quite convenient. The hotel offers a free shuttle boat to Sathorn Pier on the hour, and there are free tuk-tuks to the night market in the evenings. You can reach almost all the major attractions by boat. The only downside is that it's an older 5-star hotel, so the facilities are a bit dated. This time, my room was undergoing renovation, with wall demolition starting around 9 AM (I didn't pay attention to when it ended). However, it was very quiet in the evenings, so it didn't really bother me. Overall, it's still highly recommended!

Staying here for 4 days 3 nights! Location was closed to convenient store, pharmacy, local market and surrounded with foods shop and massage. However, bit distances from mtr station. So in and out i took grab and bolt. Since it doesnt cost much, I find the location are still good enough. Staffs were attentive, friendly and professional. Door guy always smile and greeting most of customer. Keep it up! Fitness centre and swimming pool open from 7am to 9pm, wifi was good too. I did not try the breakfast as it cost quiet expensive tho. Room were spacious, hot water and aircon working well, one thing that bit disturb me was I could hear next room were talking, so I believe the wall is pretty thin. Overall, I enjoy my stay!

A very good, affordable, and comfortable hotel, especially for its price. It's a bit far from the city center, but you can get to the nearest metro station for 100 baht by taxi and go anywhere. The room is large and spacious, and it's cleaned thoroughly every day. The rooftop fitness center and pool are also great. Only positive impressions.

The location is great, right by Asok MRT and close to Terminal 21. The hotel is quite clean and the staff are friendly. However, the breakfast was a major disappointment. If you're staying here, I'd recommend skipping the breakfast option. There aren't many choices, mostly just bread, which might suit Western tastes but is definitely not ideal for Asians. 😂😂😂

This hotel is beautiful, with a chic, art-inspired design. Its location is ideal for those with a private car as it's situated down an alley. However, for business travelers like me, it's a bit far from the MRT. You *can* walk, but it's not very convenient as you'd pass through a market that feels a bit unsafe at night. There aren't many convenience stores nearby either. But if you're coming for a relaxing getaway, I'd recommend it, as it would be very chill. Unfortunately, it wasn't the best fit for my business trip.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

## Environment: Booked a room with a balcony and was assigned to the 29th floor. The views were expansive, and there was a drying rack for clothes. ## Facilities: The room featured a king-size bed and a smart TV with access to YouTube and Netflix. There was also a mini-kitchen equipped with cookware, dish soap, and plates. ## Amenities: There are two 7-Elevens nearby, but the hotel is quite a distance from the BTS station. ## Bathroom: The water pressure was strong, with consistent hot and cold water temperatures. ## Only Downsides: Every day after 9 AM, whether it was hotel renovations or something else, the 30th floor above me would start construction, which was incredibly noisy. This happened for all three nights of my stay. Additionally, the swimming pool was under maintenance and closed.