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Posted on May 5, 2026|Deluxe Twin Room
FatherfairySecond stay here and the consistency is solid. Rooms are clean, comfortable, and well-maintained — no drop in standards compared to my first visit.
Service was smooth throughout. Special thanks to Joan for handling both check-in and check-out efficiently and professionally. Quick, clear, and hassle-free.
Location is very convenient with easy access to nearby amenities and transport. We had a meal in Nishimura is decent — not over the top, but reliable and well-managed.
Overall, a dependable hotel that delivers consistently. Would return again.
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Price per night fromVND 1,612,534
Posted on May 12, 2026
Guest UserHotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.
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Price per night fromVND 3,290,966
Posted on Oct 25, 2025
Guest UserThe room is very bright thus enough light when its needed for me to work during my business trip. The breakfast have decent amount of choices. Will definitely come back and stay here in the future trip
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Price per night fromVND 755,875
Posted on Feb 12, 2026
Hadi_Mulyono
This is my second time here. The staff are genuinely nice and will greet you every single time. I had an issue with the aircon not being cold enough. The technician, front desk are all very patient and attentive to my request. Reaction was quick and I also had a room change. The room is very spacious with a great view of the city. Amenities aplenty and will cater to your needs. I had a good three nights rest and a wonderful stay here. Would definitely recommend this hotel.
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Price per night fromVND 868,288
Posted on Apr 8, 2026
Guest User
Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
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Price per night fromVND 608,577
Posted on Dec 8, 2025
Guest User
A very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
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Price per night fromVND 403,134
Posted on Nov 3, 2024
FirzahardynOne of the good hotels to try. Because there are many strategic places that sell cheap food and sungi because the location is in the middle of housing. The weather is cool and there is also a swimming pool. Suitable for families and couples for weekends or long holidays
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Price per night fromVND 217,072
Posted on Jun 28, 2026
_YT_
Located in the heart of Surabaya, about a 10-minute walk from the department store. On the way, you'll pass some great sports shops. A simple breakfast is included (you can ask the staff to fry eggs, they're delicious!). The two male front desk staff were unhelpful and immediately said they couldn't assist with anything (very passive problem-solving), but the rest of the female staff went out of their way to help us with our issues!
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Price per night fromVND 496,164
Posted on Oct 23, 2024
Gustina
It seems like an old hotel, you can see it from the bed I was in. When I wanted to take a shower, they forgot to give me a towel. I had to ask for one first. My child had to go down to the receptionist to ask for a towel. Drinking water was only given to drink together outside the room. In the bathroom, there were lots of black ants coming out of the sink. There were lots of mosquitoes in the room, I had to ask for Baygon to spray the mosquitoes. The hotel must pay attention so that their guests are comfortable staying there....we booked two rooms.
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Price per night fromVND 275,216
Posted on Dec 23, 2023
jaman purba
Good service, friendly, location is very close to the ampel mosque, the price is not expensive, not cheap ... just yesterday there was a little.. experience.. in the middle of the night I want to urinate,,, the water is not running..
*************find water in the next room get..
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Price per night fromVND 213,196