Hotels with WiFi in Surabaya

I highly recommend this hotel! The breakfast is incredibly lavish, and the staff are super friendly. The Echo Lounge offers amazing panoramic city views, and there's a pool too. If your room faces the mosque at night, you can hear the call to prayer, which is quite interesting. Instead of rushing through your trip like a 'special forces' tourist, consider staying here longer. You can hire a car from here to visit Bromo, Sewu Waterfall, the mosque, and explore the fish market and old town. Enjoy a traditional local black coffee, delve into colonial history at antique shops and the Heroes Museum, and chat with the locals (I strongly advise against shopping malls, they're so boring!). That's what real travel is all about, isn't it? (!!Breakfast staff like Ducan and Adrian were incredibly welcoming to me!!)

Exceeded my expectations! The location is super convenient, close to both business areas and attractions. The room was spacious and comfortable, and the bedding was as soft as ever, making it incredibly easy to sleep. The service was thoughtful; I felt warmth and smiles from check-in to check-out. Breakfast was abundant, offering both international cuisine and authentic Indonesian flavors. The pool had an expansive view, perfect for gazing at the city skyline. Suitable for both business and leisure.

I stayed here for 3 nights, and this is my honest review. The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room. Pros: 1. The rooms have been fully renovated and feel modern. 2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C. 3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that. 4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away. 5. The lobby is spacious and looks luxurious. Cons: 1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms. 2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque. 3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak. 4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard. 5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone. 6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating. 7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric. 8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account. Overall: I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.

The hotel is okay but old. It has air conditioning and there are restaurants nearby. Grab (food delivery/ride-hailing service) works well.

ARTOTEL TS Suites Surabaya (historically known as TS Suites Surabaya or listed as ARTOTEL Hayam Wuruk Surabaya on some booking channels) is a trendy 4-star lifestyle boutique hotel with best locations

A very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah. The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.

Our room was fine, however the hotel and amenities are a bit old. Located next to some shopping malls and cafes, also there is Indomaret over the corner. There is a spacious parking lot. The buffet breakfast was quite nice, with plenty of options to choose from.

It's a very good hotel, it's very well maintained, so it's comfortable to stay there.

It seems like an old hotel, you can see it from the bed I was in. When I wanted to take a shower, they forgot to give me a towel. I had to ask for one first. My child had to go down to the receptionist to ask for a towel. Drinking water was only given to drink together outside the room. In the bathroom, there were lots of black ants coming out of the sink. There were lots of mosquitoes in the room, I had to ask for Baygon to spray the mosquitoes. The hotel must pay attention so that their guests are comfortable staying there....we booked two rooms.

Good service, friendly, location is very close to the ampel mosque, the price is not expensive, not cheap ... just yesterday there was a little.. experience.. in the middle of the night I want to urinate,,, the water is not running.. *************find water in the next room get..