Hotel Majapahit Surabaya MGallery

Comfortable rooms, delicious breakfast, friendly staff, diverse facilities. The pool is nestled in a beautiful forest, complemented by Dutch-style architectural corridors and a European courtyard. The gym is well-equipped.

The public areas are absolutely stunning, and the location is superb. The room decor made me feel like I stepped into a celebrity's former residence, transporting me back in time. The bed linens were clean, but I'm sure the sofa and carpet weren't. The area outside the hotel is incredibly lively at night and great for a stroll.

The ambiance was really great, and on the day I checked in, I felt it was excellent value for money. The service was also very good, and the breakfast the next morning was super delicious. However, I later discovered the power outlets were British standard 🫪, and I was bitten by mosquitoes three times during the night, waking up to kill them. We booked two rooms in total, and the bedding in the other room was very dirty. This place might be more suitable for taking photos than for actually staying. 🥲

Before my trip, I meticulously read numerous online reviews for this hotel, and after experiencing it firsthand, I now understand why the reviews are somewhat polarized. To be honest, the hotel's location and interior environment are quite good. The lobby and restaurant have an older charm, but the rooms are well-maintained. The linens felt slightly damp, but the bright interior lighting compensates for the natural light deficiencies due to the room's age. The hot water supply was also excellent, indicating that the hotel has invested in unseen yet comfort-ensuring aspects – something many poorly managed older hotels fail to do. The hotel features several courtyard areas, each surrounding a beautiful garden. These gardens have a French vintage aesthetic and are clearly well-maintained, though perhaps not with the same meticulous, high-luxury precision throughout. After all, given the hotel's size, it's unrealistic to expect every area to be managed like a boutique property. Breakfast was surprisingly good, especially the baked goods. The bread, though unassuming in appearance, had excellent texture and aroma, on par with top-tier bakeries in Shanghai. There were also many local Indonesian specialties; however, given the general characteristics and standards of Indonesian cuisine, it's best to approach these with cautious anticipation and try a small selection. Nevertheless, among all the good hotels I've stayed in during this trip, this one offered the most diverse and thoughtfully prepared local dishes – just don't compare them to the 'delicious' Western food standards and tastes. In summary, for this price (even the suites are quite affordable), staying in a hotel of this style offers excellent value for money. You can't compare it to hotels priced at 3000 and above, even if its historic exterior might suggest that caliber. The maintenance and staffing costs for such high-end establishments are simply on a different level.

If you're looking for a photoshoot, the downstairs environment is pretty good – if you trust Xiaohongshu, go for it. But if you're actually staying there, just look at the dilapidated facilities and the water that looks like the Yellow River. This is supposed to be a five-star hotel, seriously? The front desk lady, Anna or whatever her name was, with glasses, was really awful. She made us sign up for an Accor membership at check-in, promising free breakfast. We didn't believe her at first and double-checked multiple times, even getting her two memberships. The next morning, halfway through breakfast, we were told to leave because there was no such promotion and we had to pay! What kind of a joke is that? Later, they tried to justify it by saying the membership was for a room upgrade and that we had misunderstood. Incredible, they managed to screw us over for an entire breakfast! They're chasing performance while also swindling money. I miss the rural cottage I stayed in at Broom; as soon as you hit the city, it's all capitalist deception. However, Trip.com was great; they handled the situation very well!

This hotel feels like one of the more upscale options in Surabaya. The garden is absolutely beautiful, attracting many visitors who come specifically to take photos, and it has a rich historical background. The mattress in the room was very comfortable. The only minor issue was that the sink in the bathroom drained a bit slowly, which seems to be a common problem in Surabaya. The breakfast was incredibly abundant; I'd recommend setting aside an hour to enjoy it. Plus, it's right next to a shopping center, making it perfect for some last-day travel browsing. The hotel's spa is about 250 RMB for a 60-minute session per person, but it's really relaxing. Just a heads-up, check-in is only available after 2 PM.

Absolutely fantastic! This hotel is practically a cultural attraction in itself, showcasing the history of hotel management and colonial art in Indonesia. It's definitely worth a stay, especially with the room decor making you feel like you've stepped back into the 1910s. It's perfect for anyone interested in cultural tourism. Located right in the heart of Surabaya, it's super convenient to get around.